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<div class="elementToProof" style="font-family: Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
When I was with the TESS group at the USPTO (circa 2007?), several members of the TEAS development
<i>team</i> told me about the prior version of the E-Trademarks discussion group and that the discussion group was providing TESS feedback that I should be aware of. (There was little feedback provided via the TESS@USPTO.GOV email address for TESS support
- mostly just simple search questions from novice searchers. </div>
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I expect several members of the TEAS development team are still among the USPTO lurkers of this discussion group, particularly since postings on this discussion group are likely among the first alerts to the USPTO that something has gone wrong with some trademark
application on the USPTO website.</div>
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<div style="text-align: center; font-family: Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Ken Boone</div>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> E-trademarks <e-trademarks-bounces@oppedahl-lists.com> on behalf of Carl Oppedahl via E-trademarks <e-trademarks@oppedahl-lists.com><br>
<b>Sent:</b> Tuesday, December 12, 2023 10:30 AM<br>
<b>To:</b> For trademark practitioners. This is not for laypersons to seek legal advice. <e-trademarks@oppedahl-lists.com><br>
<b>Cc:</b> Carl Oppedahl <carl@oppedahl.com><br>
<b>Subject:</b> Re: [E-trademarks] FW: We want your feedback: Sign up as a customer experience volunteer today</font>
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<p>If they really cared about this, they would designate one or two USPTO people to be stated liaisons to the e-Trademarks listserv.
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<p>If the Commissioner for Trademarks really cared about this, he would have answered our August 7, 2021 letter about TEAS that you can see at
<a href="https://blog.oppedahl.com/commissioner-for-trademarks-responds-to-the-fifty-four-trademark-practitioners/" originalsrc="https://blog.oppedahl.com/commissioner-for-trademarks-responds-to-the-fifty-four-trademark-practitioners/" shash="B2hgtKE6gxkrTCR91gI7XQfHvWIURwp2IwJpuddQ6VaK7TqQho4WblWXu4k8B+IhuFDVhr4cxutIbgVvk4d7FASKriQd3wfAlQIxv+B3k2VGDJGLdNZ8fSFwqDA/cnb1in4NOQ6NKiSmBBnyub34wE50hdw3OOmFuDImcQU6Ra4=" class="x_moz-txt-link-freetext">
https://blog.oppedahl.com/commissioner-for-trademarks-responds-to-the-fifty-four-trademark-practitioners/</a> . He failed to answer that letter. When I managed to extract a verbal response from him, which I accomplished only because he and I were both on
the faculty of a CLE event, he said he would do what we asked in mid-2022. Notice by the way that he did not actually do it in mid-2022 as promised.<br>
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<div class="x_moz-cite-prefix">On 12/12/2023 9:08 AM, Kevin Grierson via E-trademarks wrote:<br>
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<p class="x_MsoNormal"><span style="font-size:12.0pt; font-family:"Aptos",sans-serif">Just got this from the PTO. More beta testing? Now I wonder what else is coming . . .
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<p class="x_MsoNormal"><b><span style="font-size:12.0pt; font-family:"Arial",sans-serif; color:#0F172E">Kevin Grierson</span></b><b><span style="font-size:1.0pt; font-family:"remialcxesans",serif; color:white"></span></b><b><span style="font-size:1.0pt; font-family:template-5QSGLunPEem16QANOhMLNA; color:white"></span></b><b><span style="font-size:1.0pt; font-family:"zone-1",serif; color:white"></span></b><b><span style="font-size:1.0pt; font-family:"zones-AQ",serif; color:white"></span></b><b><span style="font-size:12.0pt; font-family:"Arial",sans-serif; color:#0F172E"></span></b></p>
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<p class="x_MsoNormal"><b><span style="font-size:9.5pt; font-family:"Trebuchet MS",sans-serif; color:gray"><a href="http://www.culhanemeadows.com/" originalsrc="http://www.culhanemeadows.com/" shash="yLGfvS+1TeYN7f6VZxtHKahJQPgqXatiC4p6Gfk8geFwtXFgse+24mjQzX77qam1pJ0qnZNojZw9PPajJvClWAohAY5rG6zY27pKwANidRK7+U/TwrCWxETvzNqFLjuvsqHRtMcBStNJAKutpkZ84uU/ugOz7sREicrUqkOqQgI=" target="_blank"><span style="font-size:11.5pt; color:#0F172E">CULHANE</span><span style="font-size:12.5pt; color:#DC1D3C">|</span><span style="font-size:11.5pt; color:#0F172E; font-weight:normal">MEADOWS</span><span style="color:#0F172E; font-weight:normal"> </span><span style="font-size:7.5pt; color:#0F172E; font-weight:normal">PLLC</span></a></span></b></p>
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<p class="x_MsoNormal"><span style="color:gray"> <a href="mailto:kgrierson@cm.law" target="_blank"><span style="color:gray">kgrierson@cm.law</span></a></span></p>
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<p class="x_MsoNormal"><b>From:</b> U.S. Patent and Trademark Office <a class="x_moz-txt-link-rfc2396E" href="mailto:subscriptioncenter@subscriptions.uspto.gov">
<subscriptioncenter@subscriptions.uspto.gov></a> <br>
<b>Sent:</b> Tuesday, December 12, 2023 10:45 AM<br>
<b>To:</b> Kevin Grierson <a class="x_moz-txt-link-rfc2396E" href="mailto:kgrierson@cm.law">
<kgrierson@cm.law></a><br>
<b>Subject:</b> We want your feedback: Sign up as a customer experience volunteer today</p>
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<h2 style="margin-right:0in; margin-bottom:11.25pt; margin-left:0in"><span class="x_normaltextrun"><span style="font-size:16.5pt; color:black">We</span></span><span class="x_textrun"><span style="font-size:16.5pt; color:black">
</span></span><span class="x_normaltextrun"><span style="font-size:16.5pt; color:black">want</span></span><span class="x_textrun"><span style="font-size:16.5pt; color:black">
</span></span><span class="x_normaltextrun"><span style="font-size:16.5pt; color:black">your feedback:</span></span><span class="x_textrun"><span style="font-size:16.5pt; color:black"> </span></span><span class="x_normaltextrun"><span style="font-size:16.5pt; color:black">Sign
up as a</span></span><span class="x_textrun"><span style="font-size:16.5pt; color:black">
</span></span><span class="x_normaltextrun"><span style="font-size:16.5pt; color:black">customer experience volunteer today</span></span><span style="font-size:16.5pt; color:black">
</span></h2>
<div>
<p style="margin-right:0in; margin-bottom:11.25pt; margin-left:0in"><span style="font-size:10.5pt; color:black">At the United States Patent and Trademark Office (USPTO), we strive to continuously improve the trademark filing experience. You can help inform
these improvements by signing up as a <a href="https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDEsInVyaSI6ImJwMjpjbGljayIsInVybCI6Imh0dHBzOi8vdXNwdG8uZ292MS5xdWFsdHJpY3MuY29tL2pmZS9mb3JtL1NWX2Q2WjdyTW5oUjdrQ3dqWT91dG1fY2FtcGFpZ249c3Vic2NyaXB0aW9uY2VudGVyJnV0bV9jb250ZW50PSZ1dG1fbWVkaXVtPWVtYWlsJnV0bV9uYW1lPSZ1dG1fc291cmNlPWdvdmRlbGl2ZXJ5JnV0bV90ZXJtPSIsImJ1bGxldGluX2lkIjoiMjAyMzEyMTIuODcwMDMwNDEifQ.MKyIhVYP-KEkyb5Yk-cTLpsu48Q-y_gB6N-PZdfcXZQ/s/533029974/br/232819504234-l" originalsrc="https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDEsInVyaSI6ImJwMjpjbGljayIsInVybCI6Imh0dHBzOi8vdXNwdG8uZ292MS5xdWFsdHJpY3MuY29tL2pmZS9mb3JtL1NWX2Q2WjdyTW5oUjdrQ3dqWT91dG1fY2FtcGFpZ249c3Vic2NyaXB0aW9uY2VudGVyJnV0bV9jb250ZW50PSZ1dG1fbWVkaXVtPWVtYWlsJnV0bV9uYW1lPSZ1dG1fc291cmNlPWdvdmRlbGl2ZXJ5JnV0bV90ZXJtPSIsImJ1bGxldGluX2lkIjoiMjAyMzEyMTIuODcwMDMwNDEifQ.MKyIhVYP-KEkyb5Yk-cTLpsu48Q-y_gB6N-PZdfcXZQ/s/533029974/br/232819504234-l" shash="g1q3noDuQ1K9CTz2dDumZL4piOOkTnJr+WPnCW7+Oq773xJ8ohDpjqa40JyMKUX4gJAdbtuvlNDkXrVhLuHyWdqzybufDqry+TrdeVin+mzFlnJpFKM1EsWbCVT8Z0eB4RDC8j/cqhIbgJAE0gYBmQ5DpkSB/rj3r8QWLekfnoQ=" target="_blank">
<span style="color:#0000EE">volunteer</span></a> to share your feedback with us. </span></p>
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<div>
<p style="margin-right:0in; margin-bottom:11.25pt; margin-left:0in"><span style="font-size:10.5pt; color:black">Customer experience volunteer opportunities include: </span></p>
</div>
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<ul type="disc" style="margin-top:0in">
<li class="x_MsoNormal" style="color:black"><span style="font-size:10.5pt">Participating in interviews and surveys
</span></li><li class="x_MsoNormal" style="color:black; margin-bottom:11.25pt"><span style="font-size:10.5pt">Beta testing new systems
</span></li></ul>
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<p style="margin-right:0in; margin-bottom:11.25pt; margin-left:0in"><span style="font-size:10.5pt; color:black">We use the feedback to enhance our systems to better meet your needs. In a previous survey, we learned that as applicants complete forms in the Trademark
Electronic Application System (TEAS), they expect better functions when saving, clearer instructions, and transparency of the total cost to file. As a result, we incorporated that feedback into the design of Trademark Center, the new application system that
will eventually replace TEAS. </span></p>
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<div>
<p style="margin-right:0in; margin-bottom:11.25pt; margin-left:0in"><span style="font-size:10.5pt; color:black">Thank you to the thousands of volunteers who have already provided feedback. </span></p>
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<p style="margin-right:0in; margin-bottom:11.25pt; margin-left:0in"><span style="font-size:10.5pt; color:black">To be a customer experience volunteer and help us improve your filing experience, click below:</span></p>
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up to volunteer</span></strong></a></span></p>
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