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<div dir="ltr">Yes, I had a similar problem last week despite going through the ID me and US PTO rigmarole I couldn’t get in to the US PTO to look at my own client trademarks!</div>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> E-trademarks <e-trademarks-bounces@oppedahl-lists.com> on behalf of Crane, Susan via E-trademarks <e-trademarks@oppedahl-lists.com><br>
<b>Sent:</b> Wednesday, January 24, 2024 11:29:00 AM<br>
<b>To:</b> For trademark practitioners. This is not for laypersons to seek legal advice. <e-trademarks@oppedahl-lists.com><br>
<b>Cc:</b> Crane, Susan <susan.crane@wyndham.com><br>
<b>Subject:</b> Re: [E-trademarks] staff logins?</font>
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<p class="x_MsoNormal"><span style="font-size:12.0pt; font-family:"Arial",sans-serif; color:#1F497D">Did she complete the verification process?</span></p>
<p class="x_MsoNormal"><span style="font-size:12.0pt; font-family:"Arial",sans-serif; color:#1F497D"> </span></p>
<p class="x_MsoNormal"><span style="font-size:12.0pt; font-family:"Arial",sans-serif; color:#1F497D">One of my staff did the paper route, and they rejected her application for failure to indicate her role, but never notified her. And now want her to resubmit
an all new, notarized document, rather than just checking the box for her and processing it. So absurd. One thing if you were claiming to be an attorney, but as she is indicating attorney support, which we have to verify anyway, it is ridiculous to make
her start the whole process all over again.</span></p>
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<p class="x_MsoNormal"><span style="font-size:12.0pt; font-family:"Arial",sans-serif; color:#1F497D">Sue</span></p>
<p class="x_MsoNormal"><span style="font-size:12.0pt; font-family:"Arial",sans-serif; color:#1F497D"> </span></p>
<p class="x_MsoNormal"><b><span style="font-family:"Arial",sans-serif; color:#0072CE">Susan L. Crane</span></b></p>
<p class="x_MsoNormal"><b><span style="font-family:"Arial",sans-serif; color:#51534A">Group Vice President, Legal</span></b></p>
<p class="x_MsoNormal"><b><span style="font-family:"Arial",sans-serif; color:#51534A">Intellectual Property, Brands & Marketing</span></b></p>
<p class="x_MsoNormal"><span style="font-family:"Arial",sans-serif; color:#51534A"> </span></p>
<p class="x_MsoNormal"><span style="font-family:"Arial",sans-serif; color:#51534A">Wyndham Hotels & Resorts, Inc.</span></p>
<p class="x_MsoNormal"><span style="font-family:"Arial",sans-serif; color:#51534A">22 Sylvan Way</span></p>
<p class="x_MsoNormal"><span style="font-family:"Arial",sans-serif; color:#51534A">Parsippany, NJ 07054</span></p>
<p class="x_MsoNormal"><b><span style="font-family:"Arial",sans-serif; color:#51534A">O</span></b><span style="font-family:"Arial",sans-serif; color:#51534A"> (973) 753-6455</span></p>
<p class="x_MsoNormal"><b><span style="font-family:"Arial",sans-serif; color:#51534A">M</span></b><span style="font-family:"Arial",sans-serif; color:#51534A"> (973) 879-3420</span></p>
<p class="x_MsoNormal"><span style="font-family:"Arial",sans-serif; color:#1F497D"><a href="mailto:Susan.Crane@wyndham.com"><span style="color:#0563C1">Susan.Crane@wyndham.com</span></a></span></p>
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<p class="x_MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> E-trademarks <e-trademarks-bounces@oppedahl-lists.com>
<b>On Behalf Of </b>Janet Satterthwaite via E-trademarks<br>
<b>Sent:</b> Wednesday, January 24, 2024 11:22 AM<br>
<b>To:</b> Jessica R. Friedman via E-trademarks <e-trademarks@oppedahl-lists.com><br>
<b>Cc:</b> Janet Satterthwaite <jsatterthwaite@potomaclaw.com><br>
<b>Subject:</b> [E-trademarks] staff logins?</span></p>
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<p class="x_MsoNormal" style=""><span style="font-size:1.0pt; color:white">Hi, one of our paralegals is suddenly locked out of USPTO login. She can't find anyone at USPTO who can help. anyone else had this issue? thanks Janet F. Satterthwaite|Partner/ Chair,
Trademark Practice|Potomac Law Group, PLLC 1717 Pennsylvania </span></p>
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<p class="x_MsoNormal"><span style="font-size:12.0pt; font-family:"Arial",sans-serif; color:black">Hi, one of our paralegals is suddenly locked out of USPTO login. She can't find anyone at USPTO who can help.</span></p>
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<p class="x_MsoNormal"><span style="font-size:12.0pt; font-family:"Arial",sans-serif; color:black">anyone else had this issue? </span></p>
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<p class="x_MsoNormal"><span style="font-size:12.0pt; font-family:"Arial",sans-serif; color:black">thanks</span></p>
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<p><b><span style="font-family:"Helvetica",sans-serif; color:#666699">Janet F. Satterthwaite</span></b><span style="font-family:"Helvetica",sans-serif; color:gray">|</span><span style="font-family:"Helvetica",sans-serif; color:#999999">Partner/ Chair, Trademark
Practice|Potomac Law Group, PLLC</span><span style="font-family:"Tahoma",sans-serif"></span></p>
<p style="background:white"><span style="font-family:"Arial",sans-serif; color:#7C869A; background:white">1717 Pennsylvania Avenue, NW, Suite 1025 </span><span style="font-size:11.0pt; color:#7C869A"></span></p>
<p style="background:white"><span style="font-family:"Arial",sans-serif; color:#7C869A; background:white">Washington, D.C. 20006</span><span style="font-size:11.0pt; color:#242424"></span></p>
<p style="background:white"><span style="font-family:"Arial",sans-serif; color:#7C869A; background:white">202-486-1578</span><span style="font-size:11.0pt; color:#242424"></span></p>
<p class="x_MsoNormal"><span style="font-size:12.0pt; font-family:"Helvetica",sans-serif; color:gray"><a href="mailto:jsatterthwaite@potomaclaw.com">jsatterthwaite@potomaclaw.com</a>|<a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__urldefense.com_v3_-5F-5Fhttps-3A_www.potomaclaw.com-5F-5F-3B-21-21Nf401RNTQFE14GfWW3o-21nHHF6B3AOdOxOCMGrOZQ9SCwAL2TBSMw95N6EG8Nn2lkQ0jkPBRZbcGrK9OB9Z2ags2tuobqva6V2TiXu1vYfmZqEz65tpM-24&d=DwMF_g&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=QAp6_lclwF49MzEk9QDGFhRB6BXlzbS1Stv1o64oJmE&m=Y3wF8JQRRz4aPFPxbx7ccNBpGZF7NxFRiJqR0b2JjGIC2CQn8mrChipsSnEAKkIa&s=8jJ3hfTUaabJ7UpI67VLSK60iSPYBSHWDahAuRMZHMk&e=" title="https://www.potomaclaw.com">www.potomaclaw.com</a></span><span style="font-size:11.0pt">
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