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Yes. Several times today.</div>
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<p><span style="font-family: "Times New Roman", serif; font-size: 12pt; color: rgb(0, 0, 0);">Chelsie Spencer | Managing Attorney</span></p>
<p><span style="font-family: "Times New Roman", serif; font-size: 13pt; color: rgb(0, 0, 0);"><b>Ritter Spencer Cheng PLLC</b></span></p>
<p><span style="font-family: "Times New Roman", serif; font-size: 10.5pt; color: black;">15455 Dallas Parkway, Suite 600</span></p>
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<p><span style="font-family: "Times New Roman", serif; font-size: 10.5pt; color: black;">Office: 214-295-5070</span></p>
<p><span style="font-family: "Times New Roman", serif; font-size: 10.5pt; color: black;">Direct: 214-295-5074</span></p>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> E-trademarks <e-trademarks-bounces@oppedahl-lists.com> on behalf of Kevin Grierson via E-trademarks <e-trademarks@oppedahl-lists.com><br>
<b>Sent:</b> Tuesday, January 30, 2024 3:16 PM<br>
<b>To:</b> for trademark practitioners <e-trademarks@oppedahl-lists.com><br>
<b>Cc:</b> Kevin Grierson <kgrierson@cm.law><br>
<b>Subject:</b> [E-trademarks] New TESS bombing out</font>
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<p class="x_MsoNormal"><span style="font-size:12.0pt; font-family:"Aptos",sans-serif">Anybody else seeing this? I have been getting errors whenever I try to search the new TESS. Regardless of what menu options I select, I get the following:</span></p>
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<h1 style="margin-top:0in; background:white"><span style="font-family:"Georgia",serif; color:#212529; letter-spacing:-.5pt">Sorry, something went wrong. This is all we know:</span></h1>
<h2 style="margin-top:0in; background:white; box-sizing:border-box; margin-bottom:1rem!important; font-size:1.5rem; font-variant-ligatures:normal; font-variant-caps:normal; orphans:2; widows:2; text-decoration-style:initial; text-decoration-color:initial; word-spacing:0px">
<span style="font-family:"Georgia",serif; color:#212529; letter-spacing:-.5pt; font-weight:normal">getSearchResultSetElastic(): query="asset ai": Error Code: 0<br>
Message: Http failure response for <a href="https://tmsearch.uspto.gov/api/tmsearch">
https://tmsearch.uspto.gov/api/tmsearch</a>: 0 Unknown Error<br>
undefined</span></h2>
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<span style="font-family:"Georgia",serif; color:#212529; letter-spacing:-.5pt; font-weight:normal">January 30, 2024 at 4:11:24 PM GMT-5</span></h3>
<h3 style="margin-top:0in; background:white; box-sizing:border-box; margin-bottom:0.5rem; font-size:1.25rem; font-variant-ligatures:normal; font-variant-caps:normal; orphans:2; widows:2; text-decoration-style:initial; text-decoration-color:initial; word-spacing:0px">
<span style="font-family:"Georgia",serif; color:#212529; letter-spacing:-.5pt; font-weight:normal">You can <a href="https://uspto.gov1.qualtrics.com/jfe/form/SV_cU3uqp0cUgO2Pmm" target="_blank"><span style="color:#005EA2">report this error here </span></a>,
then try again by selecting the Home breadcrumb in the upper left corner of your screen.</span></h3>
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<p class="x_MsoNormal"><span style="font-size:12.0pt; font-family:"Aptos",sans-serif">I’ve tried a couple of different browsers—same result. I can search on my phone using Safari, but that’s a less than ideal way to review results.</span></p>
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<p class="x_MsoNormal"><b><span style="font-family:"Arial",sans-serif; color:#0F172E"><a href="https://www.culhanemeadows.com/attorney/kevin-grierson/" target="_blank"><span style="color:#0F172E; text-decoration:none">Kevin Grierson</span></a><span style=""></span></span></b></p>
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