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<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D">Thanks, Bob. I heard from Yuting Sun, too, and am in process of coordinating a virtual meeting with the team.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D">bob<o:p></o:p></span></p>
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<div dir="ltr" style="mso-line-height-rule:exactly;-webkit-text-size-adjust:100%;font-size:1px;direction:ltr;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;font-size:1px;"><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr style="font-size:0;"><td align="left" style="padding:0;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr style="font-size:0;"><td align="left" style="padding:10.67px 0 0;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;color:#404040;font-style:normal;font-weight:700;white-space:nowrap;"><tr style="font-size:16px;"><td align="left" style="vertical-align:top;font-family:Calibri;">Bob<br /></td><td align="left" style="vertical-align:top;font-family:Calibri;"> Cumbow<br /></td></tr></table></td></tr><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;color:#595959;font-style:normal;font-weight:400;white-space:nowrap;"><tr style="font-size:14.67px;"><td align="left" style="padding:0 0 8px;vertical-align:top;font-family:Calibri;">Partner</td></tr></table></td></tr><tr style="font-size:16px;color:#595959;font-style:normal;font-weight:700;white-space:nowrap;"><td align="left" style="vertical-align:top;font-family:Calibri;">Miller Nash LLP</td></tr></table></td></tr></table></td></tr></table></td></tr></table></div><div dir="ltr" style="mso-line-height-rule:exactly;-webkit-text-size-adjust:100%;font-size:1px;direction:ltr;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;font-size:1px;"><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;color:#595959;font-style:normal;font-weight:400;white-space:nowrap;"><tr style="font-size:13.33px;"><td align="left" style="vertical-align:top;font-family:Calibri;">605 5th Ave S, Ste 900 | Seattle, WA 98104<br /></td></tr></table></td></tr><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;color:#595959;font-style:normal;font-weight:400;white-space:nowrap;"><tr style="font-size:13.33px;"><td align="left" style="vertical-align:top;font-family:Calibri;font-style:italic;">Direct<span style="font-style:normal;">:</span> <span style="font-style:normal;">206.777.7468</span></td><td align="left" style="vertical-align:top;font-family:Calibri;"> | <br /></td><td align="left" style="vertical-align:top;font-family:Calibri;"><span style="font-style:italic;">Cell</span>: 425.443.0990</td><td align="left" style="vertical-align:top;font-family:Calibri;"> | <br /></td><td align="left" style="vertical-align:top;font-family:Calibri;font-style:italic;">Office<span style="font-style:normal;">: 206.624.8300</span></td></tr></table></td></tr><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr style="font-size:0;"><td align="left" style="padding:0 0 5.33px;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;color:#436B75;font-style:normal;font-weight:700;white-space:nowrap;"><tr style="font-size:14.67px;"><td align="left" style="vertical-align:top;font-family:Calibri;"><a href="mailto:Robert.Cumbow@millernash.com" target="_blank" id="LPlnk689713" title="mailto:Robert.Cumbow@millernash.com" style="text-decoration:none;color:#436B75;">Email</a></td><td align="left" style="vertical-align:top;font-family:Calibri;font-weight:400;"> | <br /></td><td align="left" style="vertical-align:top;font-family:Calibri;"><a href="https://www.millernash.com/professionals/robert-c-cumbow" target="_blank" id="LPlnk689713" title="https://www.millernash.com/professionals/robert-c-cumbow" style="text-decoration:none;color:#436B75;">Bio</a></td><td align="left" style="vertical-align:top;font-family:Calibri;font-weight:400;"> | <br /></td><td align="left" style="vertical-align:top;font-family:Calibri;"><a href="https://www.millernash.com/firm-news" target="_blank" id="LPlnk689713" title="https://www.millernash.com/firm-news" style="text-decoration:none;color:#436B75;">Insights</a><br /></td><td align="left" style="vertical-align:top;font-family:Calibri;font-weight:400;"> | <br /></td><td align="left" style="vertical-align:top;font-family:Calibri;"><a href="https://www.millernash.com/" target="_blank" id="LPlnk689713" title="https://www.millernash.com" style="text-decoration:none;color:#436B75;">Website</a></td></tr></table></td></tr></table></td></tr></table></td></tr></table></td></tr></table></div><div dir="ltr" style="mso-line-height-rule:exactly;-webkit-text-size-adjust:100%;font-size:1px;direction:ltr;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;font-size:1px;"><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr style="font-size:0;"><td align="left" style="padding:0;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr style="font-size:0;"><td align="left" style="padding:0 0 3px;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;font-size:0;color:#767676;font-style:italic;font-weight:400;white-space:normal;"><tr style="font-size:16px;"><td align="left" style="vertical-align:top;font-family:Calibri;">Our attorneys regularly offer insights to address the challenges faced by our clients. To visit the Miller Nash industry-focused blog overview page on our updated website: <span style="font-family:remialcxesans;font-size:1px;color:#FFFFFF;line-height:1px;"><span style="font-family:'template-jAt3TLdCEeunrQANOhMDEQ';"></span><span style="font-family:'zone-1';"></span><span style="font-family:'zones-AQ';"></span></span><span style="color:#033160;"><span style="text-decoration:underline;"><a href="https://www.millernash.com/firm-news" target="_blank" id="LPlnk689713" style="text-decoration:underline;color:#033160;">please click this link</a></span><span style="color:#767676;">. </span></span><br /></td></tr></table></td></tr></table></td></tr></table></td></tr></table></td></tr></table></div><div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> E-trademarks <e-trademarks-bounces@oppedahl-lists.com>
<b>On Behalf Of </b>Robert Reynolds via E-trademarks<br>
<b>Sent:</b> Thursday, February 1, 2024 10:40 AM<br>
<b>To:</b> For trademark practitioners. This is not for laypersons to seek legal advice. <e-trademarks@oppedahl-lists.com><br>
<b>Cc:</b> Robert Reynolds <rreynolds@kandrip.com><br>
<b>Subject:</b> Re: [E-trademarks] New TESS bombing out<o:p></o:p></p>
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<p style="background:yellow"><b><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif;color:red">[EXTERNAL MESSAGE: This email originated from outside of the firm. Do not click links or open attachments unless you recognize the sender and know the
content is safe.]<o:p></o:p></span></b></p>
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<p class="MsoNormal">Just a follow-up for folk, but if you were contacted by Yuting Sun, that’s a legitimate reach-out by the USPTO’s UX and programming team.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Just got off a very short video call with them, ran them through the errors I’m hitting and gave them more data to work with. Hoping they can figure out what went wrong. I think the more data we can give them to work with the better, so
if they’ve reached out to you try to set up a meeting. <o:p></o:p></p>
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<p class="MsoNormal">They did tell me that some users are able to clear their caches, hard refresh the page, and get around the dreaded UNKNOWN ERROR page. Hopefully that works for some folk.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">-Bob<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> E-trademarks <<a href="mailto:e-trademarks-bounces@oppedahl-lists.com">e-trademarks-bounces@oppedahl-lists.com</a>>
<b>On Behalf Of </b>Edward Timberlake via E-trademarks<br>
<b>Sent:</b> Wednesday, January 31, 2024 6:28 PM<br>
<b>To:</b> For trademark practitioners. This is not for laypersons to seek legal advice. <<a href="mailto:e-trademarks@oppedahl-lists.com">e-trademarks@oppedahl-lists.com</a>><br>
<b>Cc:</b> Edward Timberlake <<a href="mailto:ed@timberlakelaw.com">ed@timberlakelaw.com</a>><br>
<b>Subject:</b> Re: [E-trademarks] New TESS bombing out<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Georgia",serif">FWIW I've been searching almost all day and have only received a few error messages (which is a big improvement over yesterday).<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia",serif">Sincerely,</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia",serif">Ed Timberlake </span><span style="font-size:12.0pt"><o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="font-size:10.0pt;font-family:"Georgia",serif"><a href="https://www.nclawspecialists.gov/for-the-public/find-a-board-certified-specialist/results/detail/?id=29473" target="_blank">Board Certified Specialist in Trademark Law</a></span></i><span style="font-size:12.0pt"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Georgia",serif"><a href="http://timberlakelaw.com/" target="_blank"><b>Timberlake Law</b></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Georgia",serif">Chapel Hill, NC<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Georgia",serif"><a href="https://clarity.fm/edtimberlake" target="_blank">Schedule a call on Clarity</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Georgia",serif"><a href="mailto:ed@timberlakelaw.com" target="_blank">ed@timberlakelaw.com</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Georgia",serif">919.960.1950<o:p></o:p></span></p>
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<p class="MsoNormal">On Wed, Jan 31, 2024 at 7:25 PM Cumbow, Bob via E-trademarks <<a href="mailto:e-trademarks@oppedahl-lists.com">e-trademarks@oppedahl-lists.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;color:#1F497D">I checked it over for any sign of phishing and it appears genuine. I’ll let you know one way or the other what (if anything) comes of
it.</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;color:#1F497D">bob</span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;color:#404040">Bob<o:p></o:p></span></b></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;color:#404040"> Cumbow<o:p></o:p></span></b></p>
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<p class="MsoNormal"><span style="color:#595959">Partner<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;color:#595959">Miller Nash LLP<o:p></o:p></span></b></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;color:#595959">605 5th Ave S, Ste 900 | Seattle, WA 98104<o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="font-size:10.0pt;color:#595959">Direct</span></i><span style="font-size:10.0pt;color:#595959">:<i> </i>206.777.7468<i><o:p></o:p></i></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;color:#595959"> | <o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="font-size:10.0pt;color:#595959">Cell</span></i><span style="font-size:10.0pt;color:#595959">: 425.443.0990<o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="font-size:10.0pt;color:#595959">Office</span></i><span style="font-size:10.0pt;color:#595959">: 206.624.8300<i><o:p></o:p></i></span></p>
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<p class="MsoNormal"><b><span style="color:#436B75"><a href="mailto:Robert.Cumbow@millernash.com" target="_blank" title="mailto:Robert.Cumbow@millernash.com"><span style="color:#436B75;text-decoration:none">Email</span></a><o:p></o:p></span></b></p>
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<p class="MsoNormal"><b><span style="color:#436B75"><a href="https://www.millernash.com/professionals/robert-c-cumbow" target="_blank" title="https://www.millernash.com/professionals/robert-c-cumbow"><span style="color:#436B75;text-decoration:none">Bio</span></a><o:p></o:p></span></b></p>
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<p class="MsoNormal"><b><span style="color:#436B75"><a href="https://www.millernash.com/firm-news" target="_blank" title="https://www.millernash.com/firm-news"><span style="color:#436B75;text-decoration:none">Insights</span></a><o:p></o:p></span></b></p>
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<p class="MsoNormal"><span style="color:#436B75"> | <o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#436B75"><a href="https://www.millernash.com/" target="_blank" title="https://www.millernash.com"><span style="color:#436B75;text-decoration:none">Website</span></a><o:p></o:p></span></b></p>
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<p class="MsoNormal"><i><span style="font-size:12.0pt;color:#767676">Our attorneys regularly offer insights to address the challenges faced by our clients. To visit the Miller Nash industry-focused blog overview page on our updated website:
</span></i><i><span style="font-size:1.0pt;font-family:remialcxesans;color:white"></span></i><i><span style="font-size:1.0pt;font-family:template-jAt3TLdCEeunrQANOhMDEQ;color:white"></span></i><i><span style="font-size:1.0pt;font-family:zone-1;color:white"></span></i><i><span style="font-size:1.0pt;font-family:zones-AQ;color:white"></span></i><i><u><span style="font-size:12.0pt;color:#033160"><a href="https://www.millernash.com/firm-news" target="_blank"><span style="color:#033160">please
click this link</span></a></span></u></i><i><span style="font-size:12.0pt;color:#767676">. <o:p></o:p></span></i></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>From:</b> Chelsie Spencer <<a href="mailto:cspencer@ritterspencercheng.com" target="_blank">cspencer@ritterspencercheng.com</a>>
<br>
<b>Sent:</b> Wednesday, January 31, 2024 4:20 PM<br>
<b>To:</b> For trademark practitioners. This is not for laypersons to seek legal advice. <<a href="mailto:e-trademarks@oppedahl-lists.com" target="_blank">e-trademarks@oppedahl-lists.com</a>><br>
<b>Cc:</b> Robert Reynolds <<a href="mailto:rreynolds@kandrip.com" target="_blank">rreynolds@kandrip.com</a>>; Cumbow, Bob <<a href="mailto:Robert.Cumbow@millernash.com" target="_blank">Robert.Cumbow@millernash.com</a>><br>
<b>Subject:</b> Re: [E-trademarks] New TESS bombing out<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p style="background:yellow"><b><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif;color:red">[EXTERNAL MESSAGE: This email originated from outside of the firm. Do not click links or open attachments unless you recognize the sender and know the
content is safe.]</span></b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif;color:black"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I received that email as well. I wasn’t sure whether to trust it or not because it seemed fairly random for a developer to reach out directly, so I have not responded yet.
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">-Chelsie Spencer <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Sent from my iPhone, Please Excuse Typos <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><o:p> </o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt">On Jan 31, 2024, at 6:17 PM, Cumbow, Bob via E-trademarks <<a href="mailto:e-trademarks@oppedahl-lists.com" target="_blank">e-trademarks@oppedahl-lists.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;color:#1F497D">I received an email from someone at the PTO asking if I have time for a call as they try to learn more about this current rash of error
messages. I’ll let you know if the call materializes and if I learn anything of value.</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;color:#1F497D">bob</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:12.0pt;color:#404040">Bob</span></b><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:12.0pt;color:#404040"> Cumbow</span></b><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#595959">Partner</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:12.0pt;color:#595959">Miller Nash LLP</span></b><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;color:#595959">605 5th Ave S, Ste 900 | Seattle, WA 98104</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><i><span style="font-size:10.0pt;color:#595959">Direct</span></i><span style="font-size:10.0pt;color:#595959">:<i> </i>206.777.7468</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><i><span style="font-size:10.0pt;color:#595959">Cell</span></i><span style="font-size:10.0pt;color:#595959">: 425.443.0990</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><i><span style="font-size:10.0pt;color:#595959">Office</span></i><span style="font-size:10.0pt;color:#595959">: 206.624.8300</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="color:#436B75"><a href="mailto:Robert.Cumbow@millernash.com" target="_blank" title="mailto:Robert.Cumbow@millernash.com"><span style="color:#436B75;text-decoration:none">Email</span></a></span></b><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="color:#436B75"><a href="https://www.millernash.com/professionals/robert-c-cumbow" target="_blank" title="https://www.millernash.com/professionals/robert-c-cumbow"><span style="color:#436B75;text-decoration:none">Bio</span></a></span></b><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="color:#436B75"><a href="https://www.millernash.com/firm-news" target="_blank" title="https://www.millernash.com/firm-news"><span style="color:#436B75;text-decoration:none">Insights</span></a></span></b><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="color:#436B75"><a href="https://www.millernash.com" target="_blank" title="https://www.millernash.com"><span style="color:#436B75;text-decoration:none">Website</span></a></span></b><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><i><span style="font-size:12.0pt;color:#767676">Our attorneys regularly offer insights to address the challenges faced by our clients. To visit the Miller Nash industry-focused
blog overview page on our updated website: </span></i><i><span style="font-size:1.0pt;font-family:remialcxesans;color:white"></span></i><i><span style="font-size:1.0pt;font-family:template-jAt3TLdCEeunrQANOhMDEQ;color:white"></span></i><i><span style="font-size:1.0pt;font-family:zone-1;color:white"></span></i><i><span style="font-size:1.0pt;font-family:zones-AQ;color:white"></span></i><i><u><span style="font-size:12.0pt;color:#033160"><a href="https://www.millernash.com/firm-news" target="_blank"><span style="color:#033160">please
click this link</span></a></span></u></i><i><span style="font-size:12.0pt;color:#767676">. </span></i><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>From:</b> E-trademarks <<a href="mailto:e-trademarks-bounces@oppedahl-lists.com" target="_blank">e-trademarks-bounces@oppedahl-lists.com</a>>
<b>On Behalf Of </b>Julia Anne Matheson via E-trademarks<br>
<b>Sent:</b> Wednesday, January 31, 2024 4:11 PM<br>
<b>To:</b> Robert Reynolds <<a href="mailto:rreynolds@kandrip.com" target="_blank">rreynolds@kandrip.com</a>>; For trademark practitioners. This is not for laypersons to seek legal advice. <<a href="mailto:e-trademarks@oppedahl-lists.com" target="_blank">e-trademarks@oppedahl-lists.com</a>><br>
<b>Cc:</b> Julia Anne Matheson <<a href="mailto:jmatheson@potomaclaw.com" target="_blank">jmatheson@potomaclaw.com</a>><br>
<b>Subject:</b> Re: [E-trademarks] New TESS bombing out<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p style="background:yellow"><b><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif;color:red;background:white">[EXTERNAL MESSAGE: This email originated from outside of the firm. Do not click links or open attachments unless you recognize the sender
and know the content is safe.]</span></b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<span style="font-size:9.0pt;font-family:"Helvetica",sans-serif;color:black"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">Confirming you are not alone. I’ve been holding back all day from expressing my incredible frustration. It’s a second by second thing. One part of
a search works, and then the tool fails. I’ve tried in both basic and expert. It doesn’t matter. And you can get a search result in basic and click on “live marks only” and the tool fails.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">The tool is absolutely totally unreliable.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">It would be nice if the PTO would let us know why this is happening and when this is going to be fixed once and for all.</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#666699">Julia Anne Matheson</span></b><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:gray"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:gray">Partner | Potomac Law Group, PLLC</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:gray">1717 Pennsylvania Avenue, NW Suite 1025
</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:gray">Washington, D.C. 20006</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:gray">Tel: (202) 251-6920 | Fax: (202) 318-7707</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:gray"><a href="mailto:jmatheson@potomaclaw.com" target="_blank">jmatheson@potomaclaw.com</a> | <a href="http://www.potomaclaw.com" target="_blank">www.potomaclaw.com</a></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>From:</b> Robert Reynolds <<a href="mailto:rreynolds@kandrip.com" target="_blank">rreynolds@kandrip.com</a>>
<br>
<b>Sent:</b> Wednesday, January 31, 2024 4:34 PM<br>
<b>To:</b> For trademark practitioners. This is not for laypersons to seek legal advice. <<a href="mailto:e-trademarks@oppedahl-lists.com" target="_blank">e-trademarks@oppedahl-lists.com</a>><br>
<b>Cc:</b> Julia Anne Matheson <<a href="mailto:jmatheson@potomaclaw.com" target="_blank">jmatheson@potomaclaw.com</a>><br>
<b>Subject:</b> RE: New TESS bombing out<o:p></o:p></p>
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<p><strong><span style="font-family:"Calibri",sans-serif;color:red">WARNING:</span></strong><span style="color:red">
</span>External email, do not click on links or open attachments unless you recognize the sender’s full email address and expect the attachments.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Confirming, still happening today. Multiple sessions, multiple browsers. Highly frustrating. I just want to be able to do my damn searches…<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:14.0pt">Bob Reynolds</span></b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:14.0pt">Senior Counsel</span></b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:16.0pt">Klintworth &
<span style="color:#C00000">Rozenblat</span><span style="color:#1F497D"> </span>IP
</span></b><b><span style="font-size:10.0pt">LLP</span></b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">2045 W. Grand Ave, Ste B PMB 84396<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Chicago, Illinois 60612<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">direct 773.770-2554 fax 773.570.3328<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><a href="mailto:rreynolds@kandrip.com" target="_blank"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">rreynolds@kandrip.com</span></a></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.rozenblat-2Dip.com_&d=DwMGaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=8a5ZW14skhxrLynoC9Lhgvu9vl8vZto91uPOm7zRCJw&m=PsOdfBmA7GvE1I34Z5kb3vUW12gYOkwbBZMVAL622k98_3xIQTLbehyAYZmFBD6F&s=lL4uNVnWOqTP0jvJR12odPGySXDK-7E_DuqdteexeyE&e=" target="_blank"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">www.kandrip.com</span></a></span>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.0pt">CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain confidential information
that is legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby notified that any disclosure, copying, distribution or use of any of the information contained in or attached
to this transmission is STRICTLY PROHIBITED. If you have received this transmission in error, please immediately notify the sender. Please destroy the original transmission and its attachments without reading or saving in any manner.</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>From:</b> E-trademarks <<a href="mailto:e-trademarks-bounces@oppedahl-lists.com" target="_blank">e-trademarks-bounces@oppedahl-lists.com</a>>
<b>On Behalf Of </b>Julia Anne Matheson via E-trademarks<br>
<b>Sent:</b> Tuesday, January 30, 2024 3:53 PM<br>
<b>To:</b> For trademark practitioners. This is not for laypersons to seek legal advice. <<a href="mailto:e-trademarks@oppedahl-lists.com" target="_blank">e-trademarks@oppedahl-lists.com</a>><br>
<b>Cc:</b> Julia Anne Matheson <<a href="mailto:jmatheson@potomaclaw.com" target="_blank">jmatheson@potomaclaw.com</a>><br>
<b>Subject:</b> Re: [E-trademarks] New TESS bombing out<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#993366">This has been happening to me repeatedly including during non-peak times of day (which, of course shouldn’t matter because it’s cloud based). More denial
of service attacks?</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#993366"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#993366">Julia Matheson</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>From:</b> E-trademarks <<a href="mailto:e-trademarks-bounces@oppedahl-lists.com" target="_blank">e-trademarks-bounces@oppedahl-lists.com</a>>
<b>On Behalf Of </b>Cumbow, Bob via E-trademarks<br>
<b>Sent:</b> Tuesday, January 30, 2024 4:45 PM<br>
<b>To:</b> For trademark practitioners. This is not for laypersons to seek legal advice. <<a href="mailto:e-trademarks@oppedahl-lists.com" target="_blank">e-trademarks@oppedahl-lists.com</a>><br>
<b>Cc:</b> Cumbow, Bob <<a href="mailto:Robert.Cumbow@millernash.com" target="_blank">Robert.Cumbow@millernash.com</a>><br>
<b>Subject:</b> Re: [E-trademarks] New TESS bombing out<o:p></o:p></p>
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<div style="border:solid red 1.0pt;padding:0in 0in 0in 0in">
<p><strong><span style="font-family:"Calibri",sans-serif;color:red">WARNING:</span></strong><span style="color:red">
</span>External email, do not click on links or open attachments unless you recognize the sender’s full email address and expect the attachments.<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;color:#1F497D">Saw this several times yesterday when using a simple search, then revising it to change one term. Got a result for the first search,
then got “Something went wrong” after changing one element of the search into something different. There was no formatting error, just a sudden error message.</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:12.0pt;color:#404040">Bob</span></b><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:12.0pt;color:#404040"> Cumbow</span></b><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:12.0pt;color:#595959">Miller Nash LLP</span></b><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;color:#595959">605 5th Ave S, Ste 900 | Seattle, WA 98104</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><i><span style="font-size:10.0pt;color:#595959">Direct</span></i><span style="font-size:10.0pt;color:#595959">:<i> </i>206.777.7468</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><i><span style="font-size:10.0pt;color:#595959">Cell</span></i><span style="font-size:10.0pt;color:#595959">: 425.443.0990</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><i><span style="font-size:10.0pt;color:#595959">Office</span></i><span style="font-size:10.0pt;color:#595959">: 206.624.8300</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="color:#436B75"><a href="mailto:Robert.Cumbow@millernash.com" target="_blank" title="mailto:Robert.Cumbow@millernash.com"><span style="color:#436B75;text-decoration:none">Email</span></a></span></b><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="color:#436B75"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__www.millernash.com_professionals_robert-2Dc-2Dcumbow&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=8a5ZW14skhxrLynoC9Lhgvu9vl8vZto91uPOm7zRCJw&m=gx5vXFrE-5Efx8WjFRJGZ7xCzge6AL7BjLK_Sv_FZFVUQmazXv2Wkdooc50VPil0&s=EhPNlMgGFkKHqrOwI63TN9h-A1KcVTd0NoJg9Jq2WXw&e=" target="_blank" title="https://www.millernash.com/professionals/robert-c-cumbow"><span style="color:#436B75;text-decoration:none">Bio</span></a></span></b><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>From:</b> E-trademarks <<a href="mailto:e-trademarks-bounces@oppedahl-lists.com" target="_blank">e-trademarks-bounces@oppedahl-lists.com</a>>
<b>On Behalf Of </b>Kevin Grierson via E-trademarks<br>
<b>Sent:</b> Tuesday, January 30, 2024 1:17 PM<br>
<b>To:</b> for trademark practitioners <<a href="mailto:e-trademarks@oppedahl-lists.com" target="_blank">e-trademarks@oppedahl-lists.com</a>><br>
<b>Cc:</b> Kevin Grierson <<a href="mailto:kgrierson@cm.law" target="_blank">kgrierson@cm.law</a>><br>
<b>Subject:</b> [E-trademarks] New TESS bombing out<o:p></o:p></p>
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<p style="background:yellow"><b><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif;color:red">[EXTERNAL MESSAGE: This email originated from outside of the firm. Do not click links or open attachments unless you recognize the sender and know the
content is safe.]</span></b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif;color:black"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif">Anybody else seeing this? I have been getting errors whenever I try to search the new TESS. Regardless of what menu
options I select, I get the following:</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif"> </span><o:p></o:p></p>
<h1 style="margin-top:0in;background:white"><span style="font-family:"Georgia",serif;color:#212529;letter-spacing:-.5pt">Sorry, something went wrong. This is all we know:</span><o:p></o:p></h1>
<h2 style="margin-top:0in;background:white;box-sizing:border-box;font-size:1.5rem;font-variant-ligatures:normal;font-variant-caps:normal;text-decoration-style:initial;text-decoration-color:initial;margin-bottom:1rem;word-spacing:0px">
<span style="font-family:"Georgia",serif;color:#212529;letter-spacing:-.5pt;font-weight:normal">getSearchResultSetElastic(): query="asset ai": Error Code: 0<br>
Message: Http failure response for <a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__tmsearch.uspto.gov_api_tmsearch&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=8a5ZW14skhxrLynoC9Lhgvu9vl8vZto91uPOm7zRCJw&m=gx5vXFrE-5Efx8WjFRJGZ7xCzge6AL7BjLK_Sv_FZFVUQmazXv2Wkdooc50VPil0&s=jJhLcs71eTjhqaSq9NK98lg2DZZbUuVKAtuTkxeNO1c&e=" target="_blank">
https://tmsearch.uspto.gov/api/tmsearch</a>: 0 Unknown Error<br>
undefined</span><o:p></o:p></h2>
<h3 style="margin-top:0in;background:white;box-sizing:border-box;margin-bottom:0.5rem;font-size:1.25rem;font-variant-ligatures:normal;font-variant-caps:normal;text-decoration-style:initial;text-decoration-color:initial;word-spacing:0px">
<span style="font-family:"Georgia",serif;color:#212529;letter-spacing:-.5pt;font-weight:normal">January 30, 2024 at 4:11:24 PM GMT-5</span><o:p></o:p></h3>
<h3 style="margin-top:0in;background:white;box-sizing:border-box;margin-bottom:0.5rem;font-size:1.25rem;font-variant-ligatures:normal;font-variant-caps:normal;text-decoration-style:initial;text-decoration-color:initial;word-spacing:0px">
<span style="font-family:"Georgia",serif;color:#212529;letter-spacing:-.5pt;font-weight:normal">You can <a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__uspto.gov1.qualtrics.com_jfe_form_SV-5FcU3uqp0cUgO2Pmm&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=8a5ZW14skhxrLynoC9Lhgvu9vl8vZto91uPOm7zRCJw&m=gx5vXFrE-5Efx8WjFRJGZ7xCzge6AL7BjLK_Sv_FZFVUQmazXv2Wkdooc50VPil0&s=uezAjbmgfyclf1NNHXi5un5lB0dYKIQBJGeU8iXEzLg&e=" target="_blank"><span style="color:#005EA2">report
this error here </span></a>, then try again by selecting the Home breadcrumb in the upper left corner of your screen.</span><o:p></o:p></h3>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif">I’ve tried a couple of different browsers—same result. I can search on my phone using Safari, but that’s a less than
ideal way to review results.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-family:"Arial",sans-serif;color:#0F172E"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__www.culhanemeadows.com_attorney_kevin-2Dgrierson_&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=8a5ZW14skhxrLynoC9Lhgvu9vl8vZto91uPOm7zRCJw&m=gx5vXFrE-5Efx8WjFRJGZ7xCzge6AL7BjLK_Sv_FZFVUQmazXv2Wkdooc50VPil0&s=ibl2HNuQ_Rh1r2jSoFhyldpMhJ8xwU9DhM5tHcso_-Q&e=" target="_blank"><span style="color:#0F172E;text-decoration:none">Kevin Grierson</span></a></span></b><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif;color:gray">Partner</span><span style="font-size:1.0pt;font-family:remialcxesans;color:white"></span><span style="font-size:1.0pt;font-family:template-dr1kUunPEem16QANOhMLNA;color:white"></span><span style="font-size:1.0pt;font-family:zone-1;color:white"></span><span style="font-size:1.0pt;font-family:zones-AQ;color:white"></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:1.0pt;color:blue"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__www.linkedin.com_company_culhane-2Dmeadows-2Dpllc&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=8a5ZW14skhxrLynoC9Lhgvu9vl8vZto91uPOm7zRCJw&m=gx5vXFrE-5Efx8WjFRJGZ7xCzge6AL7BjLK_Sv_FZFVUQmazXv2Wkdooc50VPil0&s=mL3Tl-lbdT6i9CoRBtz2oZp9SHMy9cdcj7cXyx3OdFk&e=" target="_blank"><span style="text-decoration:none"><image009.png></span></a></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:1.0pt;color:blue"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__www.facebook.com_CulhaneMeadows&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=8a5ZW14skhxrLynoC9Lhgvu9vl8vZto91uPOm7zRCJw&m=gx5vXFrE-5Efx8WjFRJGZ7xCzge6AL7BjLK_Sv_FZFVUQmazXv2Wkdooc50VPil0&s=j1h5mL1onDMgKdS0uFYtDlvBW1GShtSOaZhxa8fz7i8&e=" target="_blank"><span style="text-decoration:none"><image010.png></span></a></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:1.0pt;color:blue"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__twitter.com_culhanemeadows&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=8a5ZW14skhxrLynoC9Lhgvu9vl8vZto91uPOm7zRCJw&m=gx5vXFrE-5Efx8WjFRJGZ7xCzge6AL7BjLK_Sv_FZFVUQmazXv2Wkdooc50VPil0&s=AsfhKMJkMtRy1nZPGfaphIrFcaEDhrFU-92xAq46Fyk&e=" target="_blank"><span style="text-decoration:none"><image011.png></span></a></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:gray"> <a href="tel:757-726-7799" target="_blank"><span style="color:gray;text-decoration:none">757-726-7799</span></a></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:gray"> 866-521-5663</span><o:p></o:p></p>
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