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    <p>I guess it was a couple of days ago I was trying to introduce one
      of our relatively new staff people to TEAS.  I was doing a screen
      share and my opening remarks included telling the staff person
      "well, many of the USPTO systems are poorly designed and do not
      scale well and sometimes crash in the middle of something
      important ... but TEAS seems to do pretty well."  Looking back on
      it, clearly I jinxed it by speaking such words aloud.  Anyway, I
      was trying to do some fairly simple trademark renewal.  Nothing
      out of the ordinary, it should have been merely a dozen or so
      mouse clicks and we would have been able to send the "click here"
      link to the client.  <br>
    </p>
    <p>And over and over again, the screen for uploading our specimen of
      use kept throwing nonsense error messages in our face.  I think I
      ended up having to do at least two "start from scratches" and only
      after that did we somehow manage to get it done.</p>
    <p>And then I was cringing to imagine, what if the Trademark Office
      picks this upcoming weekend for one of its "let's do a version
      change in TEAS, with only ten hours of advance notice" behaviors? 
      This is a client that sometimes takes maybe four or five days to
      get around to clicking the "click here" link.  So I was cringing
      to imagine, what if this particular renewal ends up being one
      where the client waits four or five days to click on the link, and
      what if this is one of those cases where the Trademark Office
      handles the version change so poorly that all pending submissions
      get lost.</p>
    <p>Thank goodness in this particular case the client managed to
      e-sign the renewal document promptly.</p>
    <p>The main point of all of this is, I guess I have learned not to
      say something like "but TEAS seems to do pretty well" aloud just
      prior to starting a new TEAS project.<br>
    </p>
    <div class="moz-cite-prefix">On 2/29/2024 9:47 AM, O'Connell Jr.,
      Robert via E-trademarks wrote:<br>
    </div>
    <blockquote type="cite"
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        <p class="MsoNormal"><span
            style="font-family:"Arial",sans-serif;color:green">Same
            here; eventually got it submitted but initial session was
            entirely lost and had to start from scratch.  Which was made
            more fun by the fact that the filing is due today and we
            only got client instructions late last night, so there’s
            zero margin for error.<o:p></o:p></span></p>
        <p class="MsoNormal"><span
            style="font-family:"Arial",sans-serif;color:green"><o:p> </o:p></span></p>
        <p class="MsoNormal"><span
            style="font-family:"Arial",sans-serif;color:green">My
            evening cocktail for tonight is getting taller.<o:p></o:p></span></p>
        <p class="MsoNormal"><span
            style="font-family:"Arial",sans-serif;color:green"><o:p> </o:p></span></p>
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            style="font-family:"Arial",sans-serif;color:green"><o:p> </o:p></span></p>
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style="width:190.45pt;padding:0in 5.4pt 0in 5.4pt;height:53.4pt"
                width="254" valign="top">
                <p class="MsoNormal"
                  style="margin-left:76.5pt;text-indent:-76.5pt"><b><span
style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333E48;mso-ligatures:none">Robert
                      M. O'Connell, Jr. 
                    </span></b><b><span
style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#739545;mso-ligatures:none">Of
                      Counsel
                    </span></b><a
href="https://www.orrick.com/api/sitecore/PersonnelPage/vCard?personnelGuid=D70E3581-E851-4059-998C-CB6F6087D51C"
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                        style="width:.1166in;height:.1166in"
                        id="Picture_x0020_6"
                        src="cid:part2.B0ebcN0d.jxZmUD6M@oppedahl.com"
                        alt="V-card" class="" width="11" height="11"
                        border="0"></span></a><span
style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#739545;mso-ligatures:none"><o:p></o:p></span></p>
                <p class="MsoNormal"
                  style="margin-left:76.5pt;text-indent:-76.5pt"><b><span
style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#739545;mso-ligatures:none">Intellectual
                      Property |
                    </span></b><span
style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#669900;mso-ligatures:none"><a
href="https://www.google.com/maps/place/222+Berkeley+St+%232000,+Boston,+MA+02116/@42.3506611,-71.075501,17z/data=!3m1!4b1!4m5!3m4!1s0x89e37a74ad98b309:0xe4dba0ff17883d10!8m2!3d42.3506611!4d-71.0733123"
                      moz-do-not-send="true"><span style="color:#669900">Boston</span></a> 
                    <o:p></o:p></span></p>
                <p class="MsoNormal"
                  style="margin-left:55.55pt;text-indent:-55.55pt"><span
style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#333E48;mso-ligatures:none">T: 1-617-880-1877<o:p></o:p></span></p>
                <p class="MsoNormal"
                  style="margin-left:55.55pt;text-indent:-55.55pt"><span
style="font-size:8.0pt;font-family:"Arial",sans-serif;color:black;mso-ligatures:none"><a
                      href="mailto:robert.oconnell@orrick.com"
                      moz-do-not-send="true"><span style="color:black">robert.oconnell@orrick.com</span></a></span><span
style="font-family:"Calibri",sans-serif;color:black;mso-ligatures:none"><o:p></o:p></span></p>
              </td>
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          </tbody>
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        <p class="MsoNormal"><span
style="font-family:"Arial",sans-serif;color:green;mso-ligatures:none"><o:p> </o:p></span></p>
        <p class="MsoNormal"><span
            style="font-family:"Arial",sans-serif;color:green"><o:p> </o:p></span></p>
        <p class="MsoNormal"><span
            style="font-family:"Arial",sans-serif;color:green"><o:p> </o:p></span></p>
        <p class="MsoNormal"><span
            style="font-family:"Arial",sans-serif;color:green"><o:p> </o:p></span></p>
        <div>
          <div
style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
            <p class="MsoNormal"><b><span
style="font-family:"Calibri",sans-serif;mso-ligatures:none">From:</span></b><span
style="font-family:"Calibri",sans-serif;mso-ligatures:none">
                E-trademarks
                <a class="moz-txt-link-rfc2396E" href="mailto:e-trademarks-bounces@oppedahl-lists.com"><e-trademarks-bounces@oppedahl-lists.com></a>
                <b>On Behalf Of </b>Bernheisel, Sarah via E-trademarks<br>
                <b>Sent:</b> Thursday, February 29, 2024 10:59 AM<br>
                <b>To:</b> <a class="moz-txt-link-abbreviated" href="mailto:e-trademarks@oppedahl-lists.com">e-trademarks@oppedahl-lists.com</a><br>
                <b>Cc:</b> Bernheisel, Sarah
                <a class="moz-txt-link-rfc2396E" href="mailto:sbernheisel@keglerbrown.com"><sbernheisel@keglerbrown.com></a><br>
                <b>Subject:</b> [E-trademarks] TEAS Issue?<o:p></o:p></span></p>
          </div>
        </div>
        <p class="MsoNormal"><o:p> </o:p></p>
        <p><strong><span
style="font-family:"Calibri",sans-serif;color:white;background:red"> [EXTERNAL] </span></strong><o:p></o:p></p>
        <div>
          <p class="MsoNormal">Hello!<o:p></o:p></p>
          <p class="MsoNormal"><o:p> </o:p></p>
          <p class="MsoNormal">Anyone else having trouble filing
            applications with the USPTO this morning?  We keep getting
            different errors causing us to restart the application,
            losing all the work put in, and it’s maddening!<o:p></o:p></p>
          <p class="MsoNormal"><o:p> </o:p></p>
          <p class="MsoNormal">Every day this site gets worse….<o:p></o:p></p>
          <p class="MsoNormal"><o:p> </o:p></p>
          <p class="MsoNormal">Thanks in advance for your input!<o:p></o:p></p>
          <p class="MsoNormal">Sarah<o:p></o:p></p>
          <p class="MsoNormal"><o:p> </o:p></p>
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                        alt="Kegler Brown logo" class="" width="135"
                        height="175" border="0"></span><span
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                  width="10" valign="top"><br>
                </td>
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style="width:282.0pt;background:white;padding:0in 0in 0in 0in"
                  width="376" valign="top">
                  <p class="MsoNormal"><b><span
style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#7E7F83;mso-ligatures:none">Sarah
                        Bernheisel</span></b><span
style="font-size:9.0pt;color:black;mso-ligatures:none"><br>
                    </span><span
style="font-family:"Calibri",sans-serif;color:black;mso-ligatures:none">Intellectual
                      Property + Franchise Paralegal</span><span
style="font-size:9.0pt;color:black;mso-ligatures:none"><br>
                      <br>
                    </span><span
style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:black;mso-ligatures:none">65
                      East State Street
                    </span><span
style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:#B9B9B9;mso-ligatures:none">|</span><span
style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:black;mso-ligatures:none">
                      Suite 1800
                    </span><span
style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:#B9B9B9;mso-ligatures:none">|</span><span
style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:black;mso-ligatures:none">
                      Columbus, OH 43215</span><span
style="font-size:9.0pt;color:black;mso-ligatures:none"><br>
                    </span><span
style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:black;mso-ligatures:none">direct (614)
                      462-5465 | fax (614) 464-2634
                    </span><span
style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:#B9B9B9;mso-ligatures:none">|</span><span
style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:black;mso-ligatures:none">
                      <a href="mailto:sbernheisel@keglerbrown.com"
                        moz-do-not-send="true"
                        class="moz-txt-link-freetext">sbernheisel@keglerbrown.com</a></span><span
style="font-size:9.0pt;color:black;mso-ligatures:none"><br>
                    </span><span
style="font-size:7.5pt;color:black;mso-ligatures:none"> </span><span
style="font-size:9.0pt;color:black;mso-ligatures:none">
                    </span><span
                      style="font-size:9.0pt;mso-ligatures:none"><o:p></o:p></span></p>
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                  <p class="MsoNormal"><b><span
style="font-size:8.0pt;font-family:"Calibri",sans-serif;color:#F77A1E;mso-ligatures:none"><a
                          href="http://www.keglerbrown.com/bernheisel/"
                          moz-do-not-send="true"><span
                            style="color:#7E7F83;text-decoration:none">my
                            bio</span></a> </span></b><b><span
style="font-size:7.5pt;font-family:"Calibri",sans-serif;color:#FDD551;mso-ligatures:none">+</span></b><b><span
style="font-size:8.0pt;font-family:"Calibri",sans-serif;color:#F77A1E;mso-ligatures:none">
                        <a
href="http://www.keglerbrown.com/bernheisel.vcf" moz-do-not-send="true">
                          <span
                            style="color:#7E7F83;text-decoration:none">vCard</span></a>
                      </span></b><b><span
style="font-size:7.5pt;font-family:"Calibri",sans-serif;color:#FDD551;mso-ligatures:none">+</span></b><b><span
style="font-size:8.0pt;font-family:"Calibri",sans-serif;color:#F77A1E;mso-ligatures:none">
                        <a href="mailto:sbernheisel@keglerbrown.com"
                          moz-do-not-send="true"><span
                            style="color:#7E7F83;text-decoration:none">email</span></a>
                          
                      </span></b><span
                      style="font-size:9.0pt;mso-ligatures:none"><o:p></o:p></span></p>
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