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<p>I guess it was a couple of days ago I was trying to introduce one
of our relatively new staff people to TEAS. I was doing a screen
share and my opening remarks included telling the staff person
"well, many of the USPTO systems are poorly designed and do not
scale well and sometimes crash in the middle of something
important ... but TEAS seems to do pretty well." Looking back on
it, clearly I jinxed it by speaking such words aloud. Anyway, I
was trying to do some fairly simple trademark renewal. Nothing
out of the ordinary, it should have been merely a dozen or so
mouse clicks and we would have been able to send the "click here"
link to the client. <br>
</p>
<p>And over and over again, the screen for uploading our specimen of
use kept throwing nonsense error messages in our face. I think I
ended up having to do at least two "start from scratches" and only
after that did we somehow manage to get it done.</p>
<p>And then I was cringing to imagine, what if the Trademark Office
picks this upcoming weekend for one of its "let's do a version
change in TEAS, with only ten hours of advance notice" behaviors?
This is a client that sometimes takes maybe four or five days to
get around to clicking the "click here" link. So I was cringing
to imagine, what if this particular renewal ends up being one
where the client waits four or five days to click on the link, and
what if this is one of those cases where the Trademark Office
handles the version change so poorly that all pending submissions
get lost.</p>
<p>Thank goodness in this particular case the client managed to
e-sign the renewal document promptly.</p>
<p>The main point of all of this is, I guess I have learned not to
say something like "but TEAS seems to do pretty well" aloud just
prior to starting a new TEAS project.<br>
</p>
<div class="moz-cite-prefix">On 2/29/2024 9:47 AM, O'Connell Jr.,
Robert via E-trademarks wrote:<br>
</div>
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<p class="MsoNormal"><span
style="font-family:"Arial",sans-serif;color:green">Same
here; eventually got it submitted but initial session was
entirely lost and had to start from scratch. Which was made
more fun by the fact that the filing is due today and we
only got client instructions late last night, so there’s
zero margin for error.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-family:"Arial",sans-serif;color:green"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-family:"Arial",sans-serif;color:green">My
evening cocktail for tonight is getting taller.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-family:"Arial",sans-serif;color:green"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
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M. O'Connell, Jr.
</span></b><b><span
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Counsel
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<div>
<div
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<p class="MsoNormal"><b><span
style="font-family:"Calibri",sans-serif;mso-ligatures:none">From:</span></b><span
style="font-family:"Calibri",sans-serif;mso-ligatures:none">
E-trademarks
<a class="moz-txt-link-rfc2396E" href="mailto:e-trademarks-bounces@oppedahl-lists.com"><e-trademarks-bounces@oppedahl-lists.com></a>
<b>On Behalf Of </b>Bernheisel, Sarah via E-trademarks<br>
<b>Sent:</b> Thursday, February 29, 2024 10:59 AM<br>
<b>To:</b> <a class="moz-txt-link-abbreviated" href="mailto:e-trademarks@oppedahl-lists.com">e-trademarks@oppedahl-lists.com</a><br>
<b>Cc:</b> Bernheisel, Sarah
<a class="moz-txt-link-rfc2396E" href="mailto:sbernheisel@keglerbrown.com"><sbernheisel@keglerbrown.com></a><br>
<b>Subject:</b> [E-trademarks] TEAS Issue?<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p><strong><span
style="font-family:"Calibri",sans-serif;color:white;background:red"> [EXTERNAL] </span></strong><o:p></o:p></p>
<div>
<p class="MsoNormal">Hello!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Anyone else having trouble filing
applications with the USPTO this morning? We keep getting
different errors causing us to restart the application,
losing all the work put in, and it’s maddening!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Every day this site gets worse….<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks in advance for your input!<o:p></o:p></p>
<p class="MsoNormal">Sarah<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span
style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#7E7F83;mso-ligatures:none">Sarah
Bernheisel</span></b><span
style="font-size:9.0pt;color:black;mso-ligatures:none"><br>
</span><span
style="font-family:"Calibri",sans-serif;color:black;mso-ligatures:none">Intellectual
Property + Franchise Paralegal</span><span
style="font-size:9.0pt;color:black;mso-ligatures:none"><br>
<br>
</span><span
style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:black;mso-ligatures:none">65
East State Street
</span><span
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style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:black;mso-ligatures:none">
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Columbus, OH 43215</span><span
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</span><span
style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:black;mso-ligatures:none">direct (614)
462-5465 | fax (614) 464-2634
</span><span
style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:#B9B9B9;mso-ligatures:none">|</span><span
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<a href="mailto:sbernheisel@keglerbrown.com"
moz-do-not-send="true"
class="moz-txt-link-freetext">sbernheisel@keglerbrown.com</a></span><span
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