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    <p>Agreed.</p>
    <p>And query whether it really does serve the shared goals
      (encouraging innovation, protecting IP) to encourage applicants to
      proceed <i>pro se</i>.  There are really a lot of things that
      would need to happen (that have not yet happened) for a <i>pro se</i>
      filing approach to be anything other than a likely disaster for
      the applicant.</p>
    <p>Think of every time that a potential new client has come to you,
      11 months after they filed a <i>pro se</i> provisional patent
      application, and you see the inadequacy of that provisional.  To
      the extent the USPTO succeeds in getting applicants to drink the <i>pro
        se </i>koolaid, it will mean that <i>pro se </i>non-provisional
      applications will get filed that are no better than the <i>pro se</i>
      provisionals that we all see.<br>
    </p>
    <div class="moz-cite-prefix">On 4/8/2024 10:10 AM, Richard Schafer
      via E-trademarks wrote:<br>
    </div>
    <blockquote type="cite"
cite="mid:SA1PR05MB798372FF142F18F6FC361C658E002@SA1PR05MB7983.namprd05.prod.outlook.com">
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      <div class="WordSection1">
        <p class="MsoNormal"><span
style="font-family:"Goudy Old Style",serif;color:#1F497D">The
            reputational cost to the PTO for the poor quality of their
            IT systems is immense.
            <o:p></o:p></span></p>
        <p class="MsoNormal"><span
style="font-family:"Goudy Old Style",serif;color:#1F497D"><o:p> </o:p></span></p>
        <p class="MsoNormal"><span
style="font-family:"Goudy Old Style",serif;color:#1F497D">While
            practitioners can at least advise the client on how to work
            around the issues, U.S. clients may see this is yet another
            way in which the federal government is failing. Foreign
            clients will see these errors as another example of how the
            PTO is failing to achieve its primary function.<o:p></o:p></span></p>
        <p class="MsoNormal"><span
style="font-family:"Goudy Old Style",serif;color:#1F497D"><o:p> </o:p></span></p>
        <p class="MsoNormal"><span
style="font-family:"Goudy Old Style",serif;color:#1F497D">The
            PTO expends countless resources on encouraging pro se
            applicants and designing their systems to make them more
            usable by pro se applicants, but those IT systemic failures
            are no doubt driving those same pro se applicants away from
            pursuing protection for their inventions and trademarks.
            <o:p></o:p></span></p>
        <p class="MsoNormal"><span
style="font-family:"Goudy Old Style",serif;color:#1F497D"><o:p> </o:p></span></p>
        <div>
          <p class="MsoNormal"><span
style="font-family:"Goudy Old Style",serif;color:#1F497D;mso-fareast-language:ZH-CN">Best
              regards,<br>
              <b>Richard A. Schafer | Schafer IP Law</b></span><span
style="font-family:"Garamond",serif;color:#1F497D;mso-fareast-language:ZH-CN"><br>
            </span><span
style="font-family:"Goudy Old Style",serif;color:#1F497D;mso-fareast-language:ZH-CN">P.O.
              Box 230081 | Houston, TX 77223<br>
              M: 832.283.6564 | </span><span
style="font-family:"Goudy Old Style",serif;color:#1F497D"><a
                href="mailto:richard@schafer-ip.com"
                moz-do-not-send="true"><span style="color:#0563C1">richard@schafer-ip.com</span></a><o:p></o:p></span></p>
        </div>
        <p class="MsoNormal"><span
style="font-family:"Goudy Old Style",serif;color:#1F497D"><o:p> </o:p></span></p>
        <div>
          <div
style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
            <p class="MsoNormal"><b><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">
                E-trademarks
                <a class="moz-txt-link-rfc2396E" href="mailto:e-trademarks-bounces@oppedahl-lists.com"><e-trademarks-bounces@oppedahl-lists.com></a>
                <b>On Behalf Of </b>Carl Oppedahl via E-trademarks<br>
                <b>Sent:</b> Sunday, April 7, 2024 9:42 PM<br>
                <b>To:</b> For trademark practitioners. This is not for
                laypersons to seek legal advice.
                <a class="moz-txt-link-rfc2396E" href="mailto:e-trademarks@oppedahl-lists.com"><e-trademarks@oppedahl-lists.com></a><br>
                <b>Cc:</b> Carl Oppedahl <a class="moz-txt-link-rfc2396E" href="mailto:carl@oppedahl.com"><carl@oppedahl.com></a><br>
                <b>Subject:</b> Re: [E-trademarks] [EXT] TEAS is broken?<o:p></o:p></span></p>
          </div>
        </div>
        <p class="MsoNormal"><o:p> </o:p></p>
        <p>Thank you for posting.  Yes imagine what an impression this
          makes for your foreign client.<o:p></o:p></p>
        <p>I am now in a position where I did eventually succeed in
          finishing the application that I was trying to create.  And I
          sent the link to my client.<o:p></o:p></p>
        <p>I worry that when my client clicks on the link, the client
          might see such a worthless error message.  If so, it would
          make a bad impression for the client.<o:p></o:p></p>
        <div>
          <p class="MsoNormal">On 4/7/2024 8:30 PM, Alex Butterman
            wrote:<o:p></o:p></p>
        </div>
        <blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
          <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#156082">I
              have a client in China that tried to sign a new
              application we sent her company and she complained about
              the same error about a few minutes before your email. She
              showed her screen as:</span><o:p></o:p></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#156082"> </span><o:p></o:p></p>
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style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#156082"> </span><o:p></o:p></p>
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style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#156082"> </span><o:p></o:p></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#156082"> </span><o:p></o:p></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#156082"> </span><o:p></o:p></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#156082"> </span><o:p></o:p></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#156082"> </span><o:p></o:p></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#156082"> </span><o:p></o:p></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#156082">Hopefully,
              this is now permanently fixed since I suggested she try
              again on Monday morning their time.
            </span><o:p></o:p></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#156082"> </span><o:p></o:p></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#156082"> </span><o:p></o:p></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#156082"> </span><o:p></o:p></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#156082"> </span><o:p></o:p></p>
          <div>
            <p class="MsoNormal"><b><span
style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual">Alex
                  Butterman</span></b><o:p></o:p></p>
            <p class="MsoNormal"><span
style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual">Partner<b>                  
                </b></span><o:p></o:p></p>
            <p class="MsoNormal"><b><span
style="font-family:"Avenir Next";color:#37428A">DUNLAP </span></b><b><span
style="font-family:"Avenir Next";color:#616A73">BENNETT </span></b><b><span
style="font-family:"Avenir Next";color:#37428A">& LUDWIG</span></b><o:p></o:p></p>
            <p class="MsoNormal" style="margin-bottom:3.0pt"><i><span
style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual">211
                  Church St., SE; Leesburg, VA 20175</span></i><o:p></o:p></p>
            <p class="MsoNormal" style="margin-bottom:3.0pt"><span
style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual">T:
                703-777-7319</span><span
style="font-family:"Arial",sans-serif;color:#156082;mso-ligatures:standardcontextual">
                –
              </span><span
                style="color:#156082;mso-ligatures:standardcontextual"><a
href="https://www.dbllawyers.com/attorney/alex-butterman/"
                  moz-do-not-send="true"><b><span
                      style="font-family:"Arial",sans-serif">BIO</span></b></a></span><o:p></o:p></p>
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                style="color:#156082"><img
                  style="width:1.7395in;height:.5104in"
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alt="A blue and white logo

Description automatically generated" class="" width="167" height="49"
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                please notify us and delete the message without copying
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          <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#156082"> </span><o:p></o:p></p>
          <div>
            <div
style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
              <p class="MsoNormal"><b><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">
                  E-trademarks
                  <a
href="mailto:e-trademarks-bounces@oppedahl-lists.com"
                    moz-do-not-send="true"><e-trademarks-bounces@oppedahl-lists.com></a>
                  <b>On Behalf Of </b>Carl Oppedahl via E-trademarks<br>
                  <b>Sent:</b> Sunday, April 7, 2024 04:54 AM<br>
                  <b>To:</b> for trademark practitioners <a
                    href="mailto:e-trademarks@oppedahl-lists.com"
                    moz-do-not-send="true">
                    <e-trademarks@oppedahl-lists.com></a><br>
                  <b>Cc:</b> Carl Oppedahl <a
                    href="mailto:carl@oppedahl.com"
                    moz-do-not-send="true"><carl@oppedahl.com></a><br>
                  <b>Subject:</b> [EXT] [E-trademarks] TEAS is broken?</span><o:p></o:p></p>
            </div>
          </div>
          <p class="MsoNormal"> <o:p></o:p></p>
          <p>I tried to file a trademark application just now.  Here is
            the rather unhelpful error message that TEAS provided:<o:p></o:p></p>
          <p><img style="width:5.3854in;height:1.9062in"
              id="Picture_x0020_1"
              src="cid:part3.4d0AKvRd.aHjZey3H@oppedahl.com" class=""
              width="517" height="183" border="0"><o:p></o:p></p>
          <p>Then I tried again, and the error message changed to this:<o:p></o:p></p>
          <p><img style="width:5.2916in;height:1.7395in"
              id="Picture_x0020_2"
              src="cid:part4.JbI3taLS.7pLAJiiF@oppedahl.com" class=""
              width="508" height="167" border="0"><o:p></o:p></p>
          <p>I checked the USPTO system status page and it did not list
            any planned outage for today at this time.  Those two USPTO
            failures happened when I was using Chrome.  Then I tried the
            same thing in Edge, and this was the error message:<o:p></o:p></p>
          <p><img style="width:6.1458in;height:2.5729in"
              id="Picture_x0020_3"
              src="cid:part5.r1ToUZoO.OmdrC0JR@oppedahl.com" class=""
              width="590" height="247" border="0"><o:p></o:p></p>
          <p>I wonder if anybody is able to file a trademark application
            just now?<o:p></o:p></p>
          <p> <o:p></o:p></p>
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