<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
<meta content="text/html; charset=iso-8859-1">
<style type="text/css" style="display:none">
<!--
p
{margin-top:0;
margin-bottom:0}
-->
</style>
</head>
<body dir="ltr">
<div dir="auto">I have "sponsored" a remote paralegal to log into MyUSPTO for both trademark and patent matters. Up to now that was working ok. But yesterday, after logging into MyUSPTO, he was stymied from accessing the page for a Section 8 trademark filing
for a client I had asked him to start for me.</div>
<div dir="auto"><br>
</div>
<div dir="auto">Instead he was presented with a screen demanding that he provide an additional form of "verification" via the ID.me platform, even though he was already securely logged into MyUSPTO with its own identity factor. Several months ago I had successfully
"sponsored" him as a paralegal working for me. See attached screenshot.</div>
<div dir="auto"><br>
</div>
<div dir="auto">And I find that the ID.me platform is skewed towards people located in the United States. He is working for me from outside the border.</div>
<div dir="auto"><br>
</div>
<div dir="auto">Has anyone else encountered this sudden impediment to ongoing trademark work? I had no notice that this additional barrier was going to be erected. Did I miss a notice from USPTO? Has this requirement been vetted under the Paperwork Reduction
Act?</div>
<div dir="auto"><br>
</div>
<div dir="auto">Any advice as to whom to contact at USPTO? The Trademark Help Desk wasn't able to provide help here.</div>
<div dir="auto"><br>
</div>
<div id="composer_signature" dir="auto">
<div dir="auto" style="font-size:85%; color:#575757">-Gerry gerry@elman.com </div>
<div dir="auto" style="color:rgb(87,87,87)"><font face="serif" style="">Gerry J. Elman, Elman IP</font></div>
<div dir="auto" style="color:rgb(87,87,87)"><font face="serif" style="">6117 St James Pl, Denton, TX 76210</font>
<div dir="auto" style="font-size:85%">office ph. 610-892-9942 mobile 610-909-2468</div>
</div>
</div>
<div dir="auto"><br>
</div>
<div><br>
</div>
<div><br>
</div>
<div>-------- Original message --------</div>
<div>From: Gerry Elman <gjelman@live.com> </div>
<div>Date: 4/16/24 5:08 PM (GMT-06:00) </div>
<div>To: "Gerry J. Elman" <gerry@elman.com> </div>
<div>Subject: TM verification required </div>
<div><br>
</div>
<div>
<div class="elementToProof" style="font-family:Calibri,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<br>
</div>
</div>
</body>
</html>