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    <p>This unhappy experience as reported was in a trademark matter.</p>
    <p>I am wondering if there are similar payment-posting lapses on the
      patent side.</p>
    <p>I recently filed a paper in a USPTO case.  The date I filed the
      paper made it so that the only way it would be timely is if I had
      also paid a particular extension-of-time fee.</p>
    <p>And what showed up was a notice telling me that my paper was
      untimely because I had (supposedly) failed to pay the fee.</p>
    <p>I ended up having to escalate to a supervisor to get somebody to
      admit that yes I had paid the fee.  And it sounds like this
      "collect the money now but maybe don't post it timely to the place
      where somebody would need to see that the money had been paid."<br>
    </p>
    <div class="moz-cite-prefix">On 4/10/2025 8:57 AM, Winningham,
      Katherine (Law) via E-trademarks wrote:<br>
    </div>
    <blockquote type="cite"
cite="mid:SA1PR09MB11017BEBC0315A096EBA929B79FB72@SA1PR09MB11017.namprd09.prod.outlook.com">
      <div class="elementToProof">
        I had this happen recently with an appeal.</div>
      <div class="elementToProof">
        <br>
      </div>
      <div class="elementToProof">
        Nothing showing up and then got an email titled Notice of
        Deletion of Submission that appeal wasn't properly instituted
        because fee hadn't been paid.  Had ESTTTA receipt.</div>
      <div class="elementToProof">
        <br>
      </div>
      <div class="elementToProof">
        I had a heart attack and then called general TTAB number and was
        told they have payment lags that cause filings not to show up
        because USPTO hasn't processed fee even though fees have been
        paid.</div>
      <div class="elementToProof">
        <br>
      </div>
      <div class="elementToProof">
        They gave me a reference number and I stopped having a heart
        attack and magically appeal showed up right after call.</div>
      <div class="elementToProof">
        <br>
      </div>
      <div class="elementToProof">
        Heart attack ended but I never want to encounter this glitch
        again.</div>
      <div class="elementToProof">
        <br>
      </div>
      <div class="elementToProof">
        <span>Call 571-272-8500 or 800-786-9199 and try to avoid cardiac
          arrest.</span></div>
      <div>
        <br>
      </div>
      <div id="Signature">
        <div>
          Katherine Winningham</div>
        <div>
          Acting Corporation Counsel</div>
        <div>
          New York City Law Department</div>
        <div>
          100 Church Street</div>
        <div>
          New York, NY 10007</div>
        <div>
          <a class="moz-txt-link-abbreviated" href="mailto:kwinning@law.nyc.gov">kwinning@law.nyc.gov</a></div>
        <div>
          (347) 637-0824</div>
      </div>
      <hr tabindex="-1">
      <div id="divRplyFwdMsg" dir="ltr"><b>From:</b> E-trademarks
        <a class="moz-txt-link-rfc2396E" href="mailto:e-trademarks-bounces@oppedahl-lists.com">&lt;e-trademarks-bounces@oppedahl-lists.com&gt;</a> on behalf of
        Palmisciano, Michael via E-trademarks
        <a class="moz-txt-link-rfc2396E" href="mailto:e-trademarks@oppedahl-lists.com">&lt;e-trademarks@oppedahl-lists.com&gt;</a><br>
        <b>Sent:</b> Wednesday, April 9, 2025 5:21 PM<br>
        <b>To:</b> <a class="moz-txt-link-abbreviated" href="mailto:E-trademarks@oppedahl-lists.com">E-trademarks@oppedahl-lists.com</a>
        <a class="moz-txt-link-rfc2396E" href="mailto:E-trademarks@oppedahl-lists.com">&lt;E-trademarks@oppedahl-lists.com&gt;</a><br>
        <b>Cc:</b> Palmisciano, Michael
        <a class="moz-txt-link-rfc2396E" href="mailto:mpalmisciano@sullivanlaw.com">&lt;mpalmisciano@sullivanlaw.com&gt;</a><br>
        <b>Subject:</b> [EXTERNAL] [E-trademarks] TTAB Issue
        <div> </div>
      </div>
      <div lang="EN-US">
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            <a href="mailto:phish@oti.nyc.gov" moz-do-not-send="true"
              class="moz-txt-link-freetext">phish@oti.nyc.gov</a>.</span></p>
        <div>
          <div class="x_WordSection1">
            <p class="x_MsoNormal"><span>Hi everyone \u2013 </span></p>
            <p class="x_MsoNormal"><span> </span></p>
            <p class="x_MsoNormal"><span>First time caller, long time
                listener.
              </span></p>
            <p class="x_MsoNormal"><span> </span></p>
            <p class="x_MsoNormal"><span>We timely filed a TTAB
                opposition last month. We received a filing receipt, but
                the opposition is not showing up in TTABVUE and we
                haven\u2019t received an institution order. The filing
                receipt explicitly says, if something like this happens,
                to contact the Board by email at <a
                  href="mailto:ESTTA@uspto.gov" moz-do-not-send="true"
                  class="moz-txt-link-freetext">
                  ESTTA@uspto.gov</a>, or, \u201cfor immediate help,\u201d call
                571 272 8500. We\u2019ve done so repeatedly but no one is
                answering.
              </span></p>
            <p class="x_MsoNormal"><span> </span></p>
            <p class="x_MsoNormal"><span>Does anyone have suggestions?</span></p>
            <p class="x_MsoNormal"><span> </span></p>
            <p class="x_MsoNormal"><span>Thanks,</span></p>
            <p class="x_MsoNormal"><span>Mike</span></p>
            <p class="x_MsoNormal"><span> </span></p>
            <p class="x_MsoNormal"><span> </span><span><br>
              </span><b><span>Michael S. Palmisciano</span></b><span><br>
              </span><b><span>Partner</span></b><span><br>
              </span><i><span>he/him/his</span></i><span>
              </span><span></span></p>
            <div class="x_MsoNormal"><span>
                <hr width="180">
              </span></div>
            <p class="x_MsoNormal"><span>Sullivan</span><span>
              </span><span>&amp;</span><span>
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              </span><span>1251 Avenue of the Americas, New York, NY
                10020</span><span><br>
              </span><span>T 212 660 3052</span><span><br>
                <a href="mailto:mpalmisciano@sullivanlaw.com"
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href="https://www.sullivanlaw.com/michael-s-palmisciano"
                  moz-do-not-send="true"><span>Bio</span></a>
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                  <span>vCard</span></a> </span><span>|</span><span>
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