<div dir="ltr"><div class="gmail_default" style="font-size:small">I just this past week managed to submit an ROA where the email with the link to submit wasn't generated. TEAS suggested it was due to me not submitting prior to their 1 April "during the work week middle of the day" software update, but it was started after that, so...</div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small">Starting from scratch and uploading a screenshot of the previously created signature page as the signature declaration has resolved the issue (at my time and expense).</div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small">db</div></div><br><div class="gmail_quote gmail_quote_container"><div dir="ltr" class="gmail_attr">On Fri, Apr 25, 2025 at 10:02\u202fAM mary harris via E-trademarks <<a href="mailto:e-trademarks@oppedahl-lists.com">e-trademarks@oppedahl-lists.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div class="msg-472821091287619646">
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Last week and then on Monday, I had problems with filing renewals and maintenance forms. When I tried to save the form, the system erased all of the information I'd input, and did NOT save the form. Had to start over again. Then after hitting submit on the
signature request screen, I got the equivalent of the black screen of death - the weird message we've all gotten (can't remember the wording) and I couldn't get around it. At least the form was saved at that point so that I could open another browser (Firefox)
and send the form to my inbox for forwarding to the client. It's really a mess.</div>
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<span style="font-family:Arial,Helvetica,sans-serif;font-size:16px">Mary A. Harris, Esq.</span><br>
<span style="font-family:Arial,Helvetica,sans-serif;font-size:16px">960 Toro Street</span><br>
<span style="font-family:Arial,Helvetica,sans-serif;font-size:16px">San Luis Obispo, California USA 93401</span><br>
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<span style="font-family:Arial,Helvetica,sans-serif"><a href="mailto:mary@maryharrislaw.com" target="_blank">mary@maryharrislaw.com</a></span></p>
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<span style="font-family:Arial,Helvetica,sans-serif;font-size:16px"><a href="http://www.maryharrislaw.com" style="margin-top:0px;margin-bottom:0px" target="_blank">www.maryharrislaw.com</a></span></p>
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<span style="font-family:Arial,Helvetica,sans-serif;font-size:16px">(805) 543-0855 (telephone)</span></p>
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<div id="m_-472821091287619646divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> E-trademarks <<a href="mailto:e-trademarks-bounces@oppedahl-lists.com" target="_blank">e-trademarks-bounces@oppedahl-lists.com</a>> on behalf of Carl Oppedahl via E-trademarks <<a href="mailto:e-trademarks@oppedahl-lists.com" target="_blank">e-trademarks@oppedahl-lists.com</a>><br>
<b>Sent:</b> Friday, April 25, 2025 7:52 AM<br>
<b>To:</b> For trademark practitioners. This is not for laypersons to seek legal advice. <<a href="mailto:e-trademarks@oppedahl-lists.com" target="_blank">e-trademarks@oppedahl-lists.com</a>><br>
<b>Cc:</b> Carl Oppedahl <<a href="mailto:carl@oppedahl.com" target="_blank">carl@oppedahl.com</a>><br>
<b>Subject:</b> Re: [E-trademarks] Signature problem</font>
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<p>It is quite a disappointment to me that this failure in Trademark Center is not acknowledged in the
<a href="https://www.uspto.gov/system-status" target="_blank">System status and availability</a> web page.<br>
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<div>On 4/25/2025 8:35 AM, Carl Oppedahl via E-trademarks wrote:<br>
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<p>I have blogged about this <a href="https://blog.oppedahl.com/usptos-trademark-center-is-broken-for-logo-applications/" target="_blank">
here</a>.<br>
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<div>On 4/25/2025 8:21 AM, Carl Oppedahl via E-trademarks wrote:<br>
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<p>Yes exactly. I had this happen earlier today and I failed to draw the connection that you had reported this problem two days ago. Thankfully alert colleague Mary Harris pointed out that you had already reported this problem. Thank you to Mary Harris.<br>
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<div>On 4/23/2025 4:11 PM, Russell Nugent via E-trademarks wrote:<br>
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<div>Dear Group,</div>
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<div>I am having a trouble with three of my drafted applications. When I (or the client) click on the link to review and sign the application, the link goes to the correct page and then immediately redirects to my trademark center
docket page. It is happening on different computers with different browsers and redrafting the applications did not solve the problem. Has anyone else encountered this problem?</div>
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<div>Russell D. Nugent</div>
<div>Comprising IP</div>
<div>1213 Culbreth Dr, Ste 112</div>
<div>Wilmington, NC 28405</div>
<div><a href="mailto:nugent@comprisingip.com" target="_blank">nugent@comprisingip.com</a> (private)</div>
<div>910-550-3259 (private)</div>
<div><a href="mailto:contact@comprisingip.com" target="_blank">contact@comprisingip.com</a></div>
<div>910-509-7131</div>
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