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<p>Thank you for posting.</p>
<p>My disappointments today with the USPTO on this system failure
have now increased and worsened. This has inspired yet another
blog article <a
href="https://blog.oppedahl.com/uspto-fails-to-handle-system-failure-well/">USPTO
fails to handle system failure well</a>.<br>
</p>
<div class="moz-cite-prefix">On 4/25/2025 10:58 AM, mary harris
wrote:<br>
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cite="mid:BYAPR18MB373466E987351CE090DC8067DC842@BYAPR18MB3734.namprd18.prod.outlook.com">
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Last week and then on Monday, I had problems with filing
renewals and maintenance forms. When I tried to save the form,
the system erased all of the information I'd input, and did NOT
save the form. Had to start over again. Then after hitting
submit on the signature request screen, I got the equivalent of
the black screen of death - the weird message we've all gotten
(can't remember the wording) and I couldn't get around it. At
least the form was saved at that point so that I could open
another browser (Firefox) and send the form to my inbox for
forwarding to the client. It's really a mess.</div>
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<p>
<span>Mary A. Harris, Esq.</span><br>
<span>960 Toro Street</span><br>
<span>San Luis Obispo, California USA 93401</span><br>
<br>
<span><a class="moz-txt-link-abbreviated" href="mailto:mary@maryharrislaw.com">mary@maryharrislaw.com</a></span></p>
<p>
<span><a href="http://www.maryharrislaw.com"
class="OWAAutoLink" moz-do-not-send="true">www.maryharrislaw.com</a></span></p>
<p>
<br>
</p>
<p>
<span>(805) 543-0855 (telephone)</span></p>
<p>
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<span><img id="imageSelected0" width="249" height="73"
data-outlook-trace="F:1|T:1"
src="cid:part1.UuW0cuMZ.wvGjqAi7@oppedahl.com" class=""></span><br>
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<div id="divRplyFwdMsg" dir="ltr"><b>From:</b> E-trademarks
<a class="moz-txt-link-rfc2396E" href="mailto:e-trademarks-bounces@oppedahl-lists.com"><e-trademarks-bounces@oppedahl-lists.com></a> on behalf of
Carl Oppedahl via E-trademarks
<a class="moz-txt-link-rfc2396E" href="mailto:e-trademarks@oppedahl-lists.com"><e-trademarks@oppedahl-lists.com></a><br>
<b>Sent:</b> Friday, April 25, 2025 7:52 AM<br>
<b>To:</b> For trademark practitioners. This is not for
laypersons to seek legal advice.
<a class="moz-txt-link-rfc2396E" href="mailto:e-trademarks@oppedahl-lists.com"><e-trademarks@oppedahl-lists.com></a><br>
<b>Cc:</b> Carl Oppedahl <a class="moz-txt-link-rfc2396E" href="mailto:carl@oppedahl.com"><carl@oppedahl.com></a><br>
<b>Subject:</b> Re: [E-trademarks] Signature problem
<div> </div>
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<div>
<p>It is quite a disappointment to me that this failure in
Trademark Center is not acknowledged in the
<a href="https://www.uspto.gov/system-status"
moz-do-not-send="true">System status and availability</a>
web page.<br>
</p>
<p><br>
</p>
<div class="x_moz-cite-prefix">On 4/25/2025 8:35 AM, Carl
Oppedahl via E-trademarks wrote:<br>
</div>
<blockquote type="cite">
<p>I have blogged about this <a
href="https://blog.oppedahl.com/usptos-trademark-center-is-broken-for-logo-applications/"
moz-do-not-send="true">
here</a>.<br>
</p>
<div class="x_moz-cite-prefix">On 4/25/2025 8:21 AM, Carl
Oppedahl via E-trademarks wrote:<br>
</div>
<blockquote type="cite">
<p>Yes exactly. I had this happen earlier today and I
failed to draw the connection that you had reported this
problem two days ago. Thankfully alert colleague Mary
Harris pointed out that you had already reported this
problem. Thank you to Mary Harris.<br>
</p>
<div class="x_moz-cite-prefix">On 4/23/2025 4:11 PM, Russell
Nugent via E-trademarks wrote:<br>
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<blockquote type="cite">
<div class="x_elementToProof">Dear Group,</div>
<div class="x_elementToProof"><br>
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<div class="x_elementToProof">I am having a trouble with
three of my drafted applications. When I (or the
client) click on the link to review and sign the
application, the link goes to the correct page and then
immediately redirects to my trademark center docket
page. It is happening on different computers with
different browsers and redrafting the applications did
not solve the problem. Has anyone else encountered this
problem?</div>
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<div id="x_Signature" class="x_elementToProof">
<div>Russell D. Nugent</div>
<div>Comprising IP</div>
<div>1213 Culbreth Dr, Ste 112</div>
<div>Wilmington, NC 28405</div>
<div><a
class="x_moz-txt-link-abbreviated x_moz-txt-link-freetext moz-txt-link-freetext"
href="mailto:nugent@comprisingip.com"
moz-do-not-send="true">nugent@comprisingip.com</a>
(private)</div>
<div>910-550-3259 (private)</div>
<div><a
class="x_moz-txt-link-abbreviated x_moz-txt-link-freetext moz-txt-link-freetext"
href="mailto:contact@comprisingip.com"
moz-do-not-send="true">contact@comprisingip.com</a></div>
<div>910-509-7131</div>
</div>
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