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<p class="MsoNormal"><span style="font-size:12.0pt">If they are manufacturing the good, no matter how customized, how is that not a good? This examiner sounds either confused or misguided.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#0072CE">Susan L. Crane<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#51534A">Group Vice President, Legal<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#51534A">Intellectual Property, Brands & Marketing<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#51534A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#51534A">Wyndham Hotels & Resorts, Inc.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#51534A">22 Sylvan Way<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#51534A">Parsippany, NJ 07054<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#51534A">O</span></b><span style="font-family:"Arial",sans-serif;color:#51534A"> (973) 753-6455<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#51534A">M</span></b><span style="font-family:"Arial",sans-serif;color:#51534A"> (973) 879-3420<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F497D"><a href="mailto:Susan.Crane@wyndham.com">Susan.Crane@wyndham.com</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> E-trademarks <e-trademarks-bounces@oppedahl-lists.com>
<b>On Behalf Of </b>Montgomery, Alexander P. via E-trademarks<br>
<b>Sent:</b> Thursday, October 9, 2025 9:58 AM<br>
<b>To:</b> For trademark practitioners. This is not for laypersons to seek legal advice. <e-trademarks@oppedahl-lists.com><br>
<b>Cc:</b> Montgomery, Alexander P. <amontgomery@hinckleyallen.com><br>
<b>Subject:</b> [E-trademarks] Custom Services = No Goods?<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt;color:white">Applicant files application covering: Goods Engineering services related to those goods. Applicant creates customized components for machines, vehicles, etc. Mark
appears on packaging for the goods. The examining attorney rejects the specimen<o:p></o:p></span></p>
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<p class="MsoNormal"> <a href="https://us-phishalarm-ewt.proofpoint.com/EWT/v1/Nf401RNTQFE14GfWW3o!kEaJa3Etw0EbIMs3enNmsdUdjUDTStqE5rfi3CEOvyNwq_6dSSy46bQkbrREqEAjpGInoChetFVO7bLAjsK1WHYl_gGxGA1iEOO6UATxVWJj1msor35YxhN5cm9YkMbQNWw0YW4GCR9Zdg$" target="_blank"><strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black;border:solid #666666 1.0pt;padding:6.0pt;font-weight:normal;text-decoration:none"> Report Suspicious </span></strong></a>
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<p class="MsoNormal"><span style="font-size:12.0pt;mso-ligatures:standardcontextual">Applicant files application covering:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3"><span style="font-size:12.0pt;mso-ligatures:standardcontextual">Goods<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3"><span style="font-size:12.0pt;mso-ligatures:standardcontextual">Engineering services related to those goods.<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:12.0pt;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;mso-ligatures:standardcontextual">Applicant creates customized components for machines, vehicles, etc.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;mso-ligatures:standardcontextual">Mark appears on packaging for the goods. The examining attorney rejects the specimen because it isnt clear the goods have a specific purpose, as opposed to being of general
applicability (its the former, but thats an aside).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;mso-ligatures:standardcontextual">In discussions with the EA, he mentions the applicant might not even be provide goods depending on the level of customization for the customer. Rather, theyre merely providing
a service. The more customization, the more likely this is to be a service, rather than the provision of a good (according to the EA).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;mso-ligatures:standardcontextual">That seems strange to me, as the customers come to the applicant for a good and the applicant ships a good to the customer.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;mso-ligatures:standardcontextual">Has anyone dealt with this issue? Or have case law or TMEP cites to support the EAs position? Ive never dealt with this before and am trying to figure out where the line
between a good and service here falls.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;mso-ligatures:standardcontextual"><a href="https://urldefense.com/v3/__http:/www.hinckleyallen.com/people/alexander-p-montgomery__;!!Nf401RNTQFE14GfWW3o!gauEwMsco4K7DcRfcWjOZ_VWoVL969WgwwdBEpLyD8Ti4j0NY9BhqzndEHKRLqMRr7ic9PuVBEPdXwtwUqDRU4DO79wbyWs$"><b><span style="font-family:"Segoe UI",sans-serif;color:#777779">Alexander
P. Montgomery</span></b><span style="color:#777779"> </span></a><br>
</span><i><span style="font-family:"Segoe UI",sans-serif;color:#777779;mso-ligatures:standardcontextual">Partner</span></i><span style="font-size:12.0pt"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;mso-ligatures:standardcontextual"><a href="https://urldefense.com/v3/__http:/www.hinckleyallen.com/__;!!Nf401RNTQFE14GfWW3o!gauEwMsco4K7DcRfcWjOZ_VWoVL969WgwwdBEpLyD8Ti4j0NY9BhqzndEHKRLqMRr7ic9PuVBEPdXwtwUqDRU4DOgVpPT18$"><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:#777779">Hinckley
Allen</span><span style="color:#777779"> </span></a><br>
</span><span style="font-family:"Segoe UI",sans-serif;color:#777779;mso-ligatures:standardcontextual">28 State Street<br>
Boston, MA 02109-1775 <br>
p: 617-378-4366</span><span style="font-family:"Segoe UI",sans-serif;color:#E2231A;mso-ligatures:standardcontextual"> | </span><span style="font-family:"Segoe UI",sans-serif;color:#777779;mso-ligatures:standardcontextual"> f: 617-345-9020<br>
</span><span style="font-size:12.0pt;mso-ligatures:standardcontextual"><a href="mailto:amontgomery@hinckleyallen.com"><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:#777779">amontgomery@hinckleyallen.com</span></a>
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