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<p class="MsoNormal">Ken:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The application is in that range of serial numbers and closer to the beginning of that range than the end. The lead attorney in the case is probably my partner. And NO, it is not being retrieved by TM Search when I plug the serial number
into the SN field in the search bar. I get a \u201cNo results found\u201d message. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:black">Alex Butterman</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black">Partner<b>
</b></span><o:p></o:p></p>
<p class="MsoNormal"><span style="mso-ligatures:standardcontextual"><a href="https://www.dbllawyers.com/"><b><span style="font-family:"Avenir Next";color:#39428A;mso-ligatures:none">DUNLAP</span></b></a><a href="https://www.dbllawyers.com/"><b><span style="font-family:"Avenir Next";color:#0563C1;mso-ligatures:none"> </span></b></a><a href="https://www.dbllawyers.com/"><b><span style="font-family:"Avenir Next";color:#747474;mso-ligatures:none">BENNETT</span></b></a><a href="https://www.dbllawyers.com/"><b><span style="font-family:"Avenir Next";color:#0563C1;mso-ligatures:none"> </span></b></a><a href="https://www.dbllawyers.com/"><b><span style="font-family:"Avenir Next";color:#39428A;mso-ligatures:none">&</span></b></a><a href="https://www.dbllawyers.com/"><b><span style="font-family:"Avenir Next";color:#39428A;mso-ligatures:none">
</span></b></a><a href="https://www.dbllawyers.com/"><b><span style="font-family:"Avenir Next";color:#39428A;mso-ligatures:none">LUDWIG</span></b></a></span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:3.0pt"><i><span style="font-family:"Arial",sans-serif;color:black">211 Church St., SE; Leesburg, VA 20175</span></i><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black">T: 703-777-7319</span><span style="font-family:"Arial",sans-serif;color:#156082">
</span><span style="mso-ligatures:standardcontextual"><a href="https://www.dbllawyers.com/attorney/alex-butterman/"><b><span style="font-family:"Arial",sans-serif;mso-ligatures:none">BIO</span></b></a></span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:3.0pt"><span style="color:#156082"><img border="0" width="255" height="76" style="width:2.6562in;height:.7916in" id="_x0000_i1032" src="cid:image001.png@01DC4440.4A29C780" alt="A blue and yellow sign with a letter r
AI-generated content may be incorrect."></span>
<img border="0" width="92" height="77" style="width:.9583in;height:.802in" id="Picture_x0020_1" src="cid:image002.png@01DC4440.4A29C780"> <o:p></o:p></p>
<p class="MsoNormal"><a href="https://www.dbllawyers.com/empowering-innovators/"><span style="color:black;text-decoration:none"><img border="0" width="300" height="49" style="width:3.125in;height:.5104in" id="Picture_x0020_2" src="cid:image003.png@01DC4440.4A29C780" alt="A blue and white sign
AI-generated content may be incorrect."></span></a><u><span style="color:black"> </span></u><span style="color:black"> <u> </u></span><o:p></o:p></p>
<p class="MsoNormal" style="text-align:justify"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#156082">This electronic message contains information from Dunlap Bennett & Ludwig PLLC and may be confidential or privileged. If you are not
the intended recipient, any disclosure, copying, or use of the contents is prohibited. If you have received this e-mail in error, please notify us and delete the message without copying or disclosing it.</span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Ken Boone <boondogles@hotmail.com>
<br>
<b>Sent:</b> Thursday, October 23, 2025 4:51 PM<br>
<b>To:</b> For trademark practitioners. This is not for laypersons to seek legal advice. <e-trademarks@oppedahl-lists.com><br>
<b>Cc:</b> Alex Butterman <abutterman@dbllawyers.com><br>
<b>Subject:</b> Re: [E-trademarks] CREDIT CARD OUTAGE<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black">Recall that on Tuesday, I noted that the Trademark Search update for Monday via the search UD:20251020 returned zero results - that most new applications filed on Sunday did not appear
on Trademark Search as of Tuesday. Today, only 11 of 484 new Sunday applications that I see on TSDR appear on Trademark Search. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="elementtoproof"><span style="font-family:"Arial",sans-serif;color:black">Mr. Butterman, I'm curious.
</span><b><span style="font-family:"Arial",sans-serif;color:#C82613">Does your </span>
<span style="color:#C82613">very early Sunday morning application</span></b><span style="color:black"> (presumably with a serial number of 99450611 to 99451112)
</span><b><span style="color:#C82613">appear on Trademark Search?</span></b><span style="color:black"> Case in point, the search
</span><b><span style="color:#0C64C0">FD:20251019 AND AT:Butterman</span></b><span style="color:black"> fails to retrieve any Sunday applications with Butterman in the attorney of record field. </span><o:p></o:p></p>
<p class="elementtoproof"><o:p> </o:p></p>
<p class="elementtoproof"><span style="color:black">Perhaps your Sunday application is one of the 472 new Sunday applications that I see on TSDR but NOT on Trademark Search.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Arial",sans-serif;color:black">Ken Boone<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> E-trademarks <<a href="mailto:e-trademarks-bounces@oppedahl-lists.com">e-trademarks-bounces@oppedahl-lists.com</a>>
on behalf of Alex Butterman via E-trademarks <<a href="mailto:e-trademarks@oppedahl-lists.com">e-trademarks@oppedahl-lists.com</a>><br>
<b>Sent:</b> Thursday, October 23, 2025 3:28 PM<br>
<b>To:</b> For trademark practitioners. This is not for laypersons to seek legal advice. <<a href="mailto:e-trademarks@oppedahl-lists.com">e-trademarks@oppedahl-lists.com</a>><br>
<b>Cc:</b> Alex Butterman <<a href="mailto:abutterman@dbllawyers.com">abutterman@dbllawyers.com</a>>; Edward Timberlake <<a href="mailto:ed@timberlakelaw.com">ed@timberlakelaw.com</a>><br>
<b>Subject:</b> Re: [E-trademarks] CREDIT CARD OUTAGE<o:p></o:p></span></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="elementtoproof">Yes \u2013 very early Sunday morning I filed a new application after the client\u2019s signed copy email was received and I did not receive the confirmation page that immediately follows payment and contains a link to download a pdf filing receipt.
Fortunately, I did receive the emailed copy of the filing receipt within seconds of the filing and I had a serial number which I plugged into TSDR right then and saw the application come up so I was not overly concerned about the filing having been received
at the USPTO. But I think that is relevant to what you are asking.<o:p></o:p></p>
<p> <o:p></o:p></p>
<p><b><span style="font-family:"Arial",sans-serif;color:black">Alex Butterman</span></b><o:p></o:p></p>
<p><span style="font-family:"Arial",sans-serif;color:black">Partner<b> </b></span><o:p></o:p></p>
<p><b><u><span style="font-family:"Avenir Next";color:#39428A"><a href="https://www.dbllawyers.com/"><span style="color:#39428A">DUNLAP</span></a></span></u></b><b><u><span style="font-family:"Avenir Next";color:#0563C1"><a href="https://www.dbllawyers.com/"><span style="color:#0563C1"> </span></a></span></u></b><b><u><span style="font-family:"Avenir Next";color:#747474"><a href="https://www.dbllawyers.com/"><span style="color:#747474">BENNETT</span></a></span></u></b><b><u><span style="font-family:"Avenir Next";color:#0563C1"><a href="https://www.dbllawyers.com/"><span style="color:#0563C1"> </span></a></span></u></b><b><u><span style="font-family:"Avenir Next";color:#39428A"><a href="https://www.dbllawyers.com/"><span style="color:#39428A">&</span></a><a href="https://www.dbllawyers.com/"><span style="color:#39428A">
</span></a><a href="https://www.dbllawyers.com/"><span style="color:#39428A">LUDWIG</span></a></span></u></b><o:p></o:p></p>
<p style="margin-bottom:3.0pt"><i><span style="font-family:"Arial",sans-serif;color:black">211 Church St., SE; Leesburg, VA 20175</span></i><o:p></o:p></p>
<p><span style="font-family:"Arial",sans-serif;color:black">T: 703-777-7319</span><span style="font-family:"Arial",sans-serif;color:#156082">
</span><b><u><span style="font-family:"Arial",sans-serif;color:blue"><a href="https://www.dbllawyers.com/attorney/alex-butterman/">BIO</a></span></u></b><o:p></o:p></p>
<p style="margin-bottom:3.0pt"><span style="color:#156082"><img border="0" width="254" height="75" style="width:2.6458in;height:.7812in" id="x_Picture_x0020_599625096" src="cid:image001.png@01DC4440.4A29C780" alt="A blue and yellow sign with a letter r
AI-generated content may be incorrect."></span>
<img border="0" width="91" height="76" style="width:.9479in;height:.7916in" id="x_Picture_x0020_1" src="cid:image002.png@01DC4440.4A29C780"> <o:p></o:p></p>
<p><a href="https://www.dbllawyers.com/empowering-innovators/"><span style="color:black;text-decoration:none"><img border="0" width="300" height="48" style="width:3.125in;height:.5in" id="x_Picture_x0020_2" src="cid:image003.png@01DC4440.4A29C780" alt="A blue and white sign
AI-generated content may be incorrect."></span></a><u><span style="color:black">
</span></u><span style="color:black"> <u> </u></span><o:p></o:p></p>
<p style="text-align:justify"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#156082">This electronic message contains information from Dunlap Bennett & Ludwig PLLC and may be confidential or privileged. If you are not the intended recipient,
any disclosure, copying, or use of the contents is prohibited. If you have received this e-mail in error, please notify us and delete the message without copying or disclosing it.</span><o:p></o:p></p>
<p> <o:p></o:p></p>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> E-trademarks <<a href="mailto:e-trademarks-bounces@oppedahl-lists.com">e-trademarks-bounces@oppedahl-lists.com</a>>
<b>On Behalf Of </b>Edward Timberlake via E-trademarks<br>
<b>Sent:</b> Thursday, October 23, 2025 3:42 PM<br>
<b>To:</b> For trademark practitioners. This is not for laypersons to seek legal advice. <<a href="mailto:e-trademarks@oppedahl-lists.com">e-trademarks@oppedahl-lists.com</a>><br>
<b>Cc:</b> Edward Timberlake <<a href="mailto:ed@timberlakelaw.com">ed@timberlakelaw.com</a>><br>
<b>Subject:</b> Re: [E-trademarks] CREDIT CARD OUTAGE</span><o:p></o:p></p>
</div>
<p> <o:p></o:p></p>
<p><span style="font-family:"Georgia",serif">It's possible that [whatever the situation may be] is more complicated than a credit card outage because:</span><o:p></o:p></p>
<p><span style="font-family:"Georgia",serif"> </span><o:p></o:p></p>
<p><span style="font-family:"Georgia",serif">1) I filed something on Monday afternoon / evening</span><o:p></o:p></p>
<p><span style="font-family:"Georgia",serif">2) I was able to enter credit card information</span><o:p></o:p></p>
<p><span style="font-family:"Georgia",serif">3) I pressed Submit</span><o:p></o:p></p>
<p><span style="font-family:"Georgia",serif">4) No filing receipt was issued</span><o:p></o:p></p>
<p><span style="font-family:"Georgia",serif">5) Credit card transaction history shows payment was made</span><o:p></o:p></p>
<p><span style="font-family:"Georgia",serif">6) Financial Manager records at the USPTO show a serial number was issued</span><o:p></o:p></p>
<p><span style="font-family:"Georgia",serif">7) no record of the filing has yet appeared in the online database</span><o:p></o:p></p>
<p><span style="font-family:"Georgia",serif"> </span><o:p></o:p></p>
<p><span style="font-family:"Georgia",serif">I'd be curious to know if anybody else filed anything on Monday but did not receive a filing receipt? </span><o:p></o:p></p>
<p><o:p> </o:p></p>
<p> <o:p></o:p></p>
<p> <o:p></o:p></p>
<p><span style="font-size:10.0pt;font-family:"Georgia",serif">Sincerely,</span><o:p></o:p></p>
<p> <o:p></o:p></p>
<p><span style="font-size:10.0pt;font-family:"Georgia",serif">Ed Timberlake </span><o:p></o:p></p>
<p><i><u><span style="font-size:10.0pt;font-family:"Georgia",serif;color:blue"><a href="https://www.nclawspecialists.gov/for-lawyers/certification-standard-summaries/trademark-law/">Board Certified Specialist in Trademark Law</a></span></u></i><o:p></o:p></p>
<p> <o:p></o:p></p>
<p><b><u><span style="font-family:"Georgia",serif;color:blue"><a href="http://timberlakelaw.com/">Timberlake Law</a></span></u></b><o:p></o:p></p>
<p><span style="font-family:"Georgia",serif">Chapel Hill, NC</span><o:p></o:p></p>
<p><span style="font-family:"Georgia",serif"> </span><o:p></o:p></p>
<p><u><span style="font-family:"Georgia",serif;color:blue"><a href="https://clarity.fm/edtimberlake">Schedule a call on Clarity</a></span></u><o:p></o:p></p>
<p><u><span style="font-family:"Georgia",serif;color:blue"><a href="mailto:ed@timberlakelaw.com">ed@timberlakelaw.com</a></span></u><o:p></o:p></p>
<p><span style="font-family:"Georgia",serif">919.960.1950</span><o:p></o:p></p>
<p> <o:p></o:p></p>
<p><img border="0" width="96" height="96" style="width:1.0in;height:1.0in" id="_x0000_i1026" src="https://ci3.googleusercontent.com/mail-sig/AIorK4zUm0zjuSoSf91b85RXakFjrbAqMcNkJek2_S8VO9eHNz9mDAX5u3RBN0aEhVODltVLqRN-NYsDzt7A"><o:p></o:p></p>
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<p> <o:p></o:p></p>
<p>On Thu, Oct 23, 2025 at 3:17<span style="font-family:"Arial",sans-serif">\u202f</span>PM Carl Oppedahl via E-trademarks <<u><span style="color:blue"><a href="mailto:e-trademarks@oppedahl-lists.com">e-trademarks@oppedahl-lists.com</a></span></u>> wrote:<o:p></o:p></p>
<blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt">
<p>On 10/23/2025 9:41 AM, Richard Morris wrote:<o:p></o:p></p>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<p>I called the Trademark Assistance Center this morning. <o:p></o:p></p>
<p>TAC confirmed the \u201cfinancial link\u201d on the main trademark application forms has been having issues since 3:30 PM yesterday. <o:p></o:p></p>
<p>They are working to correct. <o:p></o:p></p>
</blockquote>
<p>I am curious how long the hold time was to reach a human being at the TAC.<o:p></o:p></p>
<p>--<br>
E-trademarks mailing list<br>
<u><span style="color:blue"><a href="mailto:E-trademarks@oppedahl-lists.com">E-trademarks@oppedahl-lists.com</a></span></u><br>
<u><span style="color:blue"><a href="http://oppedahl-lists.com/mailman/listinfo/e-trademarks_oppedahl-lists.com">http://oppedahl-lists.com/mailman/listinfo/e-trademarks_oppedahl-lists.com</a></span></u><o:p></o:p></p>
</blockquote>
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