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<p class="MsoNormal">Yes \u2013 very early Sunday morning I filed a new application after the client\u2019s signed copy email was received and I did not receive the confirmation page that immediately follows payment and contains a link to download a pdf filing receipt.
Fortunately, I did receive the emailed copy of the filing receipt within seconds of the filing and I had a serial number which I plugged into TSDR right then and saw the application come up so I was not overly concerned about the filing having been received
at the USPTO. But I think that is relevant to what you are asking. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:black">Alex Butterman</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black">Partner<b>
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<p class="MsoNormal"><a href="https://www.dbllawyers.com/"><b><span style="font-family:"Avenir Next";color:#39428A">DUNLAP</span></b></a><a href="https://www.dbllawyers.com/"><b><span style="font-family:"Avenir Next";color:#0563C1"> </span></b></a><a href="https://www.dbllawyers.com/"><b><span style="font-family:"Avenir Next";color:#747474">BENNETT</span></b></a><a href="https://www.dbllawyers.com/"><b><span style="font-family:"Avenir Next";color:#0563C1"> </span></b></a><a href="https://www.dbllawyers.com/"><b><span style="font-family:"Avenir Next";color:#39428A">&</span></b></a><a href="https://www.dbllawyers.com/"><b><span style="font-family:"Avenir Next";color:#39428A">
</span></b></a><a href="https://www.dbllawyers.com/"><b><span style="font-family:"Avenir Next";color:#39428A">LUDWIG</span></b></a><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:3.0pt"><i><span style="font-family:"Arial",sans-serif;color:black">211 Church St., SE; Leesburg, VA 20175</span></i><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black">T: 703-777-7319</span><span style="font-family:"Arial",sans-serif;color:#156082">
</span><a href="https://www.dbllawyers.com/attorney/alex-butterman/"><b><span style="font-family:"Arial",sans-serif">BIO</span></b></a><o:p></o:p></p>
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AI-generated content may be incorrect."></span></a><u><span style="color:black"> </span></u><span style="color:black"> <u> </u></span><o:p></o:p></p>
<p class="MsoNormal" style="text-align:justify"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#156082">This electronic message contains information from Dunlap Bennett & Ludwig PLLC and may be confidential or privileged. If you are not
the intended recipient, any disclosure, copying, or use of the contents is prohibited. If you have received this e-mail in error, please notify us and delete the message without copying or disclosing it.</span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> E-trademarks <e-trademarks-bounces@oppedahl-lists.com>
<b>On Behalf Of </b>Edward Timberlake via E-trademarks<br>
<b>Sent:</b> Thursday, October 23, 2025 3:42 PM<br>
<b>To:</b> For trademark practitioners. This is not for laypersons to seek legal advice. <e-trademarks@oppedahl-lists.com><br>
<b>Cc:</b> Edward Timberlake <ed@timberlakelaw.com><br>
<b>Subject:</b> Re: [E-trademarks] CREDIT CARD OUTAGE<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Georgia",serif">It's possible that [whatever the situation may be] is more complicated than a credit card outage because:<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Georgia",serif">1) I filed something on Monday afternoon / evening<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Georgia",serif">2) I was able to enter credit card information<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Georgia",serif">3) I pressed Submit<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Georgia",serif">4) No filing receipt was issued<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Georgia",serif">5) Credit card transaction history shows payment was made<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Georgia",serif">6) Financial Manager records at the USPTO show a serial number was issued<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Georgia",serif">7) no record of the filing has yet appeared in the online database<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Georgia",serif">I'd be curious to know if anybody else filed anything on Monday but did not receive a filing receipt? <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia",serif">Sincerely,</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia",serif">Ed Timberlake </span><o:p></o:p></p>
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<p class="MsoNormal"><i><span style="font-size:10.0pt;font-family:"Georgia",serif"><a href="https://www.nclawspecialists.gov/for-lawyers/certification-standard-summaries/trademark-law/" target="_blank">Board Certified Specialist in Trademark Law</a></span></i><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Georgia",serif"><a href="http://timberlakelaw.com/" target="_blank"><b>Timberlake Law</b></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Georgia",serif">Chapel Hill, NC<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Georgia",serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Georgia",serif"><a href="https://clarity.fm/edtimberlake" target="_blank">Schedule a call on Clarity</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Georgia",serif"><a href="mailto:ed@timberlakelaw.com" target="_blank">ed@timberlakelaw.com</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Georgia",serif">919.960.1950<o:p></o:p></span></p>
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<p class="MsoNormal">On Thu, Oct 23, 2025 at 3:17<span style="font-family:"Arial",sans-serif">\u202f</span>PM Carl Oppedahl via E-trademarks <<a href="mailto:e-trademarks@oppedahl-lists.com">e-trademarks@oppedahl-lists.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">On 10/23/2025 9:41 AM, Richard Morris wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I called the Trademark Assistance Center this morning. <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">TAC confirmed the \u201cfinancial link\u201d on the main trademark application forms has been having issues since 3:30 PM yesterday. <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">They are working to correct. <o:p></o:p></p>
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<p class="MsoNormal">I am curious how long the hold time was to reach a human being at the TAC.
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<p class="MsoNormal">-- <br>
E-trademarks mailing list<br>
<a href="mailto:E-trademarks@oppedahl-lists.com" target="_blank">E-trademarks@oppedahl-lists.com</a><br>
<a href="http://oppedahl-lists.com/mailman/listinfo/e-trademarks_oppedahl-lists.com" target="_blank">http://oppedahl-lists.com/mailman/listinfo/e-trademarks_oppedahl-lists.com</a><o:p></o:p></p>
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