[Patentcenter] EBC: You need to fax us in order to use PatentCenter

[Carl Oppedahl]

Your posting inspired this: 
https://blog.oppedahl.com/uspto-leadership-has-taken-corrective-action/ .

On 11/13/2023 5:35 PM, Axel Nix via Patentcenter wrote:
>
> Just tried filing a paper in a Hague application that originated 
> outside the US and is not associated with a USPTO customer number. 
>  Didn’t work. PatentCenter apparently now checks that a customer 
> number is associated with an application and rejects any filing if 
> there is none.
>
> Me: Please advise how to file papers in application 35/515,xxx
>
> EBC: You aren't able to file documents in this application because 
> your customer number isn't associated in this application and there 
> isn't a POA.
>
> Me: Thanks. I should be able to act in a representative capacity under 
> 37 C.F.R. 1.34 without a power of attorney.
>
> EBC: Without the customer number being associated to the application 
> you won't be able to access it in Patent Center. This isn't a glitch
>
> Me: How can I file a power of attorney if I need a power of attorney 
> to file the power of attorney?
>
> EBC: In order to associate the customer number to the application you 
> need to *fax* (571-273-8300)form AIA/122.
>
> I couldn’t have made this up…  but I guess that is what happens if EBC 
> is no longer allowed to answer “use EFS-Web” the answer becomes “fax us.”
>
> *Axel Nix | *Dipl.-Ing., MBA *|*Patentanwalt (USA)**
>
> *smartpat PLC**| *www.smartpat.net <http://www.smartpat.net/>
>
> Phone: +1.313.889.5000 *| *WhatsApp <https://wa.me/12488542233> 
> *|***Email:**axel.nix at smartpat.net <mailto:axel.nix at smartpat.net>
>
> 400 Renaissance Center, Suite 2600 *| *Detroit, MI 48243 *| *USA
>
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>
>
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