[Patentcenter] Patent Center Issue Fee Payment Bugs

[Alan Taboada]

It’s annoying, but the first line of troubleshooting Patent Center issues seems to be just do it again and maybe it will work…


From: Patentcenter <patentcenter-bounces at oppedahl-lists.com> On Behalf Of Judith via Patentcenter
Sent: Thursday, November 16, 2023 12:48 PM
To: Patent Lawyer <patentlawyer995 at gmail.com>
Cc: Judith <judith.a.s at gmail.com>; patentcenter at oppedahl-lists.com
Subject: Re: [Patentcenter] Patent Center Issue Fee Payment Bugs

I deleted the assignee and reentered it, and then it worked. I only see this error if assignee name is auto-populated.

Judith



On Nov 16, 2023, at 7:35 AM, Patent Lawyer <patentlawyer995 at gmail.com<mailto:patentlawyer995 at gmail.com>> wrote:

I am trying to pay an issue fee and it keep setting the assignee to “organization” (which is not correct).
I cannot figure out how you fixed that.  What’s the solution.  Each time I set it to “Corporation,” and it looks right on the screen, but then when I preview the file it is set to “Organization.”

Also, PatentCenter did not pull the assignment information into the form, I had to enter it manually.



From: Patentcenter <patentcenter-bounces at oppedahl-lists.com<mailto:patentcenter-bounces at oppedahl-lists.com>> on behalf of Patentcenter Patentcenter <patentcenter at oppedahl-lists.com<mailto:patentcenter at oppedahl-lists.com>>
Reply-To: Patentcenter Patentcenter <patentcenter at oppedahl-lists.com<mailto:patentcenter at oppedahl-lists.com>>
Date: Wednesday, November 15, 2023 at 11:37 PM
To: Patentcenter Patentcenter <patentcenter at oppedahl-lists.com<mailto:patentcenter at oppedahl-lists.com>>
Cc: Judith S <judith.a.s at gmail.com<mailto:judith.a.s at gmail.com>>
Subject: [Patentcenter] Patent Center Issue Fee Payment Bugs

I paid some issue fees today. It was exciting, and much more time consuming than it should have been.

I got to see the "change entity size" bug in action, where I had to restart the Web-Issue Fee after changing the entity size in the PatentCenter-Status Page, because it didn't work otherwise. (CP138).

It appears you cannot use Web-Issue Fee if you previously paid the issue fee. If you click on the option to apply that fee, you cannot continue to the next page. I tried this on multiple browsers.  I ended up filing a paper issue fee payment.  It does helpfully say:

<image001.png>
But you can't click continue.

If the system fills in the Assignee from the ADS (which usually doesn't work for me, the Assignee type is indicated as "Organization" with a warning to change to the type. If you do, the system does not save that change.  So when you open the Web-85 form, it'll show "Organization." It will not error as a result though, so you can submit it with the incorrect entity identification. I don't know what happens if you do, because I correct this by going back, deleting the auto-filled entity & re-entering their data.

<image002.png>
Two bonus bugs:

It took a few tries to log in.  I got this brand new error message.
<image003.png>

And when I tried to get into my Workbench, I got this exciting new message.

<image004.png>

Today was a super fun day. I can't wait for tomorrow.

Judith






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