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<div class="moz-signature" signature-switch-id="3b1f849e-df1a-47f0-a9c3-2130023b23a0">As a
follow-up:</div>
<div class="moz-signature" signature-switch-id="3b1f849e-df1a-47f0-a9c3-2130023b23a0"><br>
</div>
<div class="moz-signature" signature-switch-id="3b1f849e-df1a-47f0-a9c3-2130023b23a0">1) I
was able to re-access the system and continue in ~10 minutes (this
time -- I've had the same error persist longer when retrieving
documents before for applications we're actively prosecuting).</div>
<div class="moz-signature" signature-switch-id="3b1f849e-df1a-47f0-a9c3-2130023b23a0">2) I
then filed an e-Petition, paid, and recieved a "merge receipt"
(document receipt, payment receipt, and grant of petition all
presented as a single document).</div>
<div class="moz-signature" signature-switch-id="3b1f849e-df1a-47f0-a9c3-2130023b23a0"> - I
"SAVE AS" the merge receipt successfully ... opened it up ... and
the document and payment receipts were there, but the <i>grant of
petition was omitted</i> (the last page or 2 of the document).</div>
<div class="moz-signature" signature-switch-id="3b1f849e-df1a-47f0-a9c3-2130023b23a0"> - I
retried several times (save as and print buttons) -- it
consistently omitted the third document (which appeared to have a
different page size) that showed the petition granted<br>
- I finally had to screenshot (I used Fireshot) the
confirmation page to capture the grant of petition.</div>
<div class="moz-signature" signature-switch-id="3b1f849e-df1a-47f0-a9c3-2130023b23a0">I'm <i>assuming</i>
that the grant of petition would eventually show up in
patentcenter, but I almost lost any confirmation I had that the
petition was granted if I hadn't just opened the save receipt and
double-checked before my browser lost the confirmation screen (I
had already closed it down after saving the PDF, but was able to
restore the tab).</div>
<div class="moz-signature" signature-switch-id="3b1f849e-df1a-47f0-a9c3-2130023b23a0"><br>
</div>
<div class="moz-signature" signature-switch-id="3b1f849e-df1a-47f0-a9c3-2130023b23a0">I may
be able to put together sanitized screenshots, but unfortunately
there is no way I'm able to scrounge time to write it up right
now.<br>
</div>
<br>
<div class="moz-cite-prefix">On 11/14/2023 8:53 PM, Gerry Peters
wrote:<br>
</div>
<blockquote type="cite" cite="mid:20231115115340.04744e6aa5b45beb2cabf78f@jttpatent.com">
<pre class="moz-quote-pre" wrap="">Timothy Snowden <a class="moz-txt-link-rfc2396E" href="mailto:timothy@thompsonpatentlaw.com"><timothy@thompsonpatentlaw.com></a> writes:
</pre>
<blockquote type="cite">
<pre class="moz-quote-pre" wrap="">This is a systemic error in which an error "Search
limit reached" is given at random times, at random intervals, on
random parts of PatentCenter, and to random people. Always, it
prevents use of PatentCenter. When applied to critical functions
(like retrieving applications to file), it risks loss of rights to
patent holders, and at least excessive costs in late fees, penalties,
and/or petition fees.
</pre>
</blockquote>
<pre class="moz-quote-pre" wrap="">
Happened to me as well (about 3 hours ago). I wasn't doing
searches, had only accessed one application, so maybe "search
limit" applies not to user but to (USPTO-side) system? Thought that
logging out and logging back in might fix, but no go. Fortunately I did
not have anything that absolutely needed to be done at that moment, but
Tim is 100% correct about this Russian-Roulette "search limit reached"
error being equivalent to "system down/unavailable," since user appears
to be prevented from doing _anything_ in PatentCenter when error occurs.
Does anyone have a feel for how long unusable state is likely to
persist once such a system down/unavailable error occurs?
With such bugs still unfixed, it boggles the mind to think that the
USPTO believes it to be in USPTO's interest to eliminate the existing
EFS-Web/PAIR system as backup. This sort of disregard for negative
outcomes only happens when one does not have skin in the game. Any
chance we could find a court that would take a class-action lawsuit
filed on behalf of USPTO users whose rights end up being prejudiced
if/when EFS-Web/PAIR is retired?
---Gerry
Gerry Peters
U.S. Patent Agent & Japanese Translator
JTT K.K. (OSAKA & TOKYO JAPAN)
JTT PATENT SERVICES, LLC (NH USA)
JTT TRANSLATION SERVICES, LLC (NH USA)
--------------------------------------------------
TEL +1 206 203 5010 EMAIL <a class="moz-txt-link-abbreviated" href="mailto:info@jttpatent.com">info@jttpatent.com</a>
FAX +1 206 203 5020 WEB <a class="moz-txt-link-abbreviated" href="http://www.jttpatent.com">www.jttpatent.com</a>
</pre>
<blockquote type="cite">
<blockquote type="cite">
<pre class="moz-quote-pre" wrap="">BEGIN MSG ID
<a class="moz-txt-link-abbreviated" href="mailto:19ce6520-8400-4eec-b8ef-83d2fe28b2bb@thompsonpatentlaw.com">19ce6520-8400-4eec-b8ef-83d2fe28b2bb@thompsonpatentlaw.com</a> <<
</pre>
</blockquote>
</blockquote>
<pre class="moz-quote-pre" wrap="">
Date: Tue, 14 Nov 2023 17:20:41 -0600
From: Timothy Snowden via Patentcenter <a class="moz-txt-link-rfc2396E" href="mailto:patentcenter@oppedahl-lists.com"><patentcenter@oppedahl-lists.com></a>
To: Patentcenter <a class="moz-txt-link-rfc2396E" href="mailto:patentcenter@oppedahl-lists.com"><patentcenter@oppedahl-lists.com></a>
Cc: Timothy Snowden <a class="moz-txt-link-rfc2396E" href="mailto:timothy@thompsonpatentlaw.com"><timothy@thompsonpatentlaw.com></a>
Subject: [Patentcenter] Cannot access saved submissions on Workbench on
PatentCenter
This is a new one. PatentCenter is blocking me from filing a response
to an imminent bar date by preventing me from accessing saved
submissions on my Workbench. This is a systemic error in which an error
"Search limit reached" is given at random times, at random intervals,
on random parts of PatentCenter, and to random people. Always, it
prevents use of PatentCenter. When applied to critical functions (like
retrieving applications to file), it risks loss of rights to patent
holders, and at least excessive costs in late fees, penalties, and/or
petition fees.
See screenshot below.
</pre>
<blockquote type="cite">
<blockquote type="cite">
<pre class="moz-quote-pre" wrap="">END MSG ID
<a class="moz-txt-link-abbreviated" href="mailto:19ce6520-8400-4eec-b8ef-83d2fe28b2bb@thompsonpatentlaw.com">19ce6520-8400-4eec-b8ef-83d2fe28b2bb@thompsonpatentlaw.com</a> <<
</pre>
</blockquote>
</blockquote>
</blockquote>
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