<div dir="ltr"><div>The passive-aggressive logouts are super-annoying. How hard is it to clearly communicate that a user has been logged out? But no, the USPTO has made it so that you cannot easily tell whether or not you're still logged in, so you get these weird, incomprehensible error messages. Whenever I get the popup that I "may" have been logged out (which I have learned means I've definitely been logged out), I close all but one browser tab and start back at <a href="http://my.uspto.gov">my.uspto.gov</a> with a fresh login, because otherwise I see weird behavior in tabs I didn't close.<br></div><div><br></div><div>It also drives me crazy that sometimes it seems to log me out after only a few minutes, and other times I might get a whopping 30 minutes. </div><div><br></div><div>Yes, I know there are browser tricks to prevent the logout, but we shouldn't have to resort to using them.</div><div><br></div><div>Best regards,</div><div>Krista</div><div><br></div><div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div></div><div>------------------------------------------<br></div><div>Krista S. Jacobsen<br></div><div>Attorney and Counselor at Law</div><div>Jacobsen IP Law</div><div><a href="mailto:krista@jacobseniplaw.com" target="_blank">krista@jacobseniplaw.com</a></div><div>T: 408.455.5539</div><div><a href="http://www.jacobseniplaw.com" target="_blank">www.jacobseniplaw.com</a></div></div></div></div></div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, Nov 16, 2023 at 11:03\u202fAM Alan Taboada via Patentcenter <<a href="mailto:patentcenter@oppedahl-lists.com">patentcenter@oppedahl-lists.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div class="msg-1799933346893233262">
<div lang="EN-US" style="overflow-wrap: break-word;">
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<p class="MsoNormal"><span style="font-size:10pt;font-family:"Arial",sans-serif;color:rgb(68,84,106)">I tend to have a tab in my browser open continuously on Patent Center, and I select the keep me logged in button when I initially sign on, and I notice that quite
often, even though \u201clogged out,\u201d merely refreshing the page or clicking the bookmark link for PC will let me back in. But, then I might receive some of these errors or other strange errors. A recent one was where I went to the Workbench menu and selected
\u201cView applications\u201d and received a string of errors similar to what Suzannah shows below. In addition, despite getting those errors (in multiplicity), a list of applications still appeared. Clicking on \u201cView\u201d in the Document & Transactions yielded the \u201cyou
don\u2019t have authority to access this\u201d error, but I could click on other links in the application (Application #, Submission Receipt, and Payment Receipt) and see what was linked. If I selected Application #, it took me to the application data page, where I
could select \u201cDocuments & Transactions\u201d and see everything in the file without the error message. Going back to the View Applications page, if I selected Application #, I got the no authorization error again.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:"Arial",sans-serif;color:rgb(68,84,106)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:"Arial",sans-serif;color:rgb(68,84,106)">I signed out and signed back in and it now works as expected (and I don\u2019t expect much from PC).<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:"Arial",sans-serif;color:rgb(68,84,106)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:"Arial",sans-serif;color:rgb(68,84,106)">So, if others work similarly and leave the browser window open all the time and never sign out, that \u201cmay\u201d be a source of some of these errors. Maybe.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:"Arial",sans-serif;color:rgb(68,84,106)"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:"Arial",sans-serif;color:rgb(68,84,106)"><u></u> <u></u></span></p>
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<div style="border-width:1pt medium medium;border-style:solid none none;border-color:rgb(225,225,225) currentcolor currentcolor;padding:3pt 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11pt;font-family:"Calibri",sans-serif"> Patentcenter <<a href="mailto:patentcenter-bounces@oppedahl-lists.com" target="_blank">patentcenter-bounces@oppedahl-lists.com</a>>
<b>On Behalf Of </b>Suzannah K. Sundby via Patentcenter<br>
<b>Sent:</b> Thursday, November 16, 2023 1:52 PM<br>
<b>To:</b> <a href="mailto:PatentCenter@oppedahl-lists.com" target="_blank">PatentCenter@oppedahl-lists.com</a><br>
<b>Cc:</b> Suzannah K. Sundby <<a href="mailto:suzannah@canadylortz.com" target="_blank">suzannah@canadylortz.com</a>><br>
<b>Subject:</b> [Patentcenter] Patent Crap<u></u><u></u></span></p>
</div>
</div>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">SO FREAKING TIRED OF THIS &(^%*%#E<u></u><u></u></p>
<p class="MsoNormal"><img width="333" height="946" style="width: 3.4687in; height: 9.8541in;" id="m_-1799933346893233262Picture_x0020_1" src="cid:ii_18bd99a16054cff311"><u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:"Century Gothic",sans-serif;color:black"><a href="https://link.edgepilot.com/s/12b8e2dc/n6t7NocvNkyHUNJZNaLlKA?u=http://www.linkedin.com/in/ssundby/" target="_blank"><span style="color:black;text-decoration:none">Suzannah
K. Sundby</span></a></span><span style="font-size:10pt;font-family:"Century Gothic",sans-serif">
<b><span style="color:rgb(0,0,204)">|</span></b> Partner<u></u><u></u></span></p>
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+ lortz</span></u><u><span style="font-size:8pt;font-family:"Century Gothic",sans-serif;text-decoration:none">
<span style="font-variant:small-caps">LLP</span></span></u></a></span><span style="font-size:11pt;font-family:"Century Gothic",sans-serif;color:rgb(0,0,204)"><u></u><u></u></span></p>
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<p class="MsoNormal" style="margin-top:4pt"><span lang="DE" style="font-size:9pt;font-family:"Century Gothic",sans-serif">T: 202.486.8020<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:9pt;font-family:"Century Gothic",sans-serif">F: 202.540.8020<u></u><u></u></span></p>
<p class="MsoNormal" style="margin-top:4pt"><span style="font-size:11pt;font-family:"Calibri",sans-serif;color:rgb(0,0,204)"><a href="mailto:suzannah@canadylortz.com" target="_blank"><span lang="DE" style="font-size:9pt;font-family:"Century Gothic",sans-serif;text-decoration:none">suzannah@canadylortz.com</span></a></span><span lang="DE" style="font-size:9pt;font-family:"Century Gothic",sans-serif;color:rgb(0,0,204)"><u></u><u></u></span></p>
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