<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:"Malgun Gothic";
panose-1:2 11 5 3 2 0 0 2 0 4;}
@font-face
{font-family:"\@Malgun Gothic";}
@font-face
{font-family:"Century Gothic";
panose-1:2 11 5 2 2 2 2 2 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0000CC;
text-decoration:underline;}
p.xmsonormal, li.xmsonormal, div.xmsonormal
{mso-style-name:x_msonormal;
margin:0in;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
span.EmailStyle42
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;
mso-ligatures:none;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0000CC" vlink="#0000CC" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal>No sure that would do any good as both of these individuals have received letter after letter, in person meetings and the like and still have ignored all requests and concerns. Clearly, they have turned a deaf ear to the IP community that relies upon their services. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I suspect the better option would be to start inundating the representatives and senators of the various committees that oversee the USPTO, especially the Judiciary Committees of the House and Senate, with the original letters as well as the new issues. Perhaps that will be an eye opening experience and lead to some action. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> Patentcenter <patentcenter-bounces@oppedahl-lists.com> <b>On Behalf Of </b>Randall Svihla via Patentcenter<br><b>Sent:</b> Thursday, November 16, 2023 5:46 PM<br><b>To:</b> For bug reports, feature requests, and tips and tricks about Patent Center. <patentcenter@oppedahl-lists.com>; Carl Oppedahl <carl@oppedahl.com><br><b>Cc:</b> Randall Svihla <rsvihla@nsiplaw.com>; Suzannah K. Sundby <suzannah@canadylortz.com><br><b>Subject:</b> Re: [Patentcenter] Patent Crap<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-family:"Arial",sans-serif'>Perhaps everyone should copy the Director and the Commissioner on all of the emails to the Patent Center list serve reporting the bugs.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Arial",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Arial",sans-serif'>Randall S. Svihla<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Arial",sans-serif'>NSIP Law<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Arial",sans-serif'>Washington, D.C.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Arial",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Arial",sans-serif'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> Patentcenter <<a href="mailto:patentcenter-bounces@oppedahl-lists.com">patentcenter-bounces@oppedahl-lists.com</a>> <b>On Behalf Of </b>Suzannah K. Sundby via Patentcenter<br><b>Sent:</b> Thursday, November 16, 2023 5:37 PM<br><b>To:</b> Carl Oppedahl <<a href="mailto:carl@oppedahl.com">carl@oppedahl.com</a>>; For bug reports, feature requests, and tips and tricks about Patent Center. <<a href="mailto:patentcenter@oppedahl-lists.com">patentcenter@oppedahl-lists.com</a>><br><b>Cc:</b> Suzannah K. Sundby <<a href="mailto:suzannah@canadylortz.com">suzannah@canadylortz.com</a>><br><b>Subject:</b> Re: [Patentcenter] Patent Crap<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hereafter, "PatenCenter" shall be known as --PatentCrapper--. <o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p style='margin:0in;background:white'><span style='font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:black'><a href="http://www.linkedin.com/in/ssundby/">Suzannah K. Sundby</a></span><b><span style='font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#0000CC'>|</span></b><span style='font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:black'> Partner </span><span style='font-size:12.0pt;color:black'><o:p></o:p></span></p><p style='mso-margin-top-alt:4.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in'><span style='color:#0000CC'><a href="http://www.canadylortz.com/"><span style='font-size:10.0pt;font-family:"Century Gothic",sans-serif'>canady + lortz</span><span style='font-size:8.0pt;font-family:"Century Gothic",sans-serif;text-decoration:none'> <span style='font-variant:small-caps'>LLP</span></span></a></span><span style='font-family:"Century Gothic",sans-serif;color:#0000CC'> </span><o:p></o:p></p><p style='margin:0in'><span style='font-size:9.0pt;font-family:"Century Gothic",sans-serif'>1050 30th Street, NW </span><o:p></o:p></p><p style='margin:0in'><span style='font-size:9.0pt;font-family:"Century Gothic",sans-serif'>Washington, DC 20007 </span><o:p></o:p></p><p style='mso-margin-top-alt:4.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in'><span style='font-size:9.0pt;font-family:"Century Gothic",sans-serif'>T: 202.486.8020 </span><o:p></o:p></p><p style='margin:0in'><span style='font-size:9.0pt;font-family:"Century Gothic",sans-serif'>F: 202.540.8020 </span><o:p></o:p></p><p style='mso-margin-top-alt:4.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in'><span style='color:#0000CC'><a href="mailto:suzannah@canadylortz.com"><span style='font-size:9.0pt;font-family:"Century Gothic",sans-serif;text-decoration:none'>suzannah@canadylortz.com</span></a></span><span style='font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#0000CC'> </span><o:p></o:p></p><div style='mso-element:para-border-div;border:none;border-bottom:solid #0000CC 1.0pt;padding:0in 0in 6.0pt 0in'><p style='margin:0in;border:none;padding:0in'><span style='color:#0000CC'><a href="http://www.canadylortz.com/"><span style='font-size:9.0pt;font-family:"Century Gothic",sans-serif;text-decoration:none'>www.canadylortz.com</span></a></span><span style='font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#0000CC'> </span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Century Gothic",sans-serif'>Confidentiality Notice: This message is being sent by or on behalf of a lawyer. It is intended exclusively for the individual or entity to which it is addressed. This communication may contain information that is proprietary, privileged or confidential, or otherwise legally exempt from disclosure. If you are not the named addressee, you may not read, print, retain, copy, or disseminate this message or any part. If you have received this message in error, please notify the sender immediately by e-mail and delete all copies of the message. </span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Century Gothic",sans-serif;color:black;background:white'> </span><o:p></o:p></p></div></div><div class=MsoNormal align=center style='text-align:center'><hr size=1 width="98%" align=center></div><div id=divRplyFwdMsg><p class=MsoNormal><b><span style='color:black'>From:</span></b><span style='color:black'> Carl Oppedahl <<a href="mailto:carl@oppedahl.com">carl@oppedahl.com</a>><br><b>Sent:</b> Thursday, November 16, 2023 4:14 PM<br><b>To:</b> For bug reports, feature requests, and tips and tricks about Patent Center. <<a href="mailto:patentcenter@oppedahl-lists.com">patentcenter@oppedahl-lists.com</a>><br><b>Subject:</b> Re: [Patentcenter] Patent Crap</span> <o:p></o:p></p><div><p class=MsoNormal> <o:p></o:p></p></div></div><div><p>I blogged about it <a href="https://blog.oppedahl.com/patent-center-is-not-ready-and-pair-cannot-be-shut-down-tonight/">https://blog.oppedahl.com/patent-center-is-not-ready-and-pair-cannot-be-shut-down-tonight/</a> .<o:p></o:p></p><p>It is a failure to scale. Bad system design.<o:p></o:p></p><p>You are a paying customer. You logged in. They know exactly who you are and that you are a paying customer. In such circumstances, the "search limit reached" is unacceptable behavior on their part.<o:p></o:p></p><div><p class=MsoNormal>On 11/16/2023 11:51 AM, Suzannah K. Sundby via Patentcenter wrote:<o:p></o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=xmsonormal>SO FREAKING TIRED OF THIS &(^%*%#E<o:p></o:p></p><p class=xmsonormal><img border=0 width=333 height=946 style='width:3.4652in;height:9.8541in' id="x_Picture_x0020_1" src="cid:image001.png@01DA1949.75942100"><o:p></o:p></p><p class=xmsonormal> <o:p></o:p></p><p class=xmsonormal><span style='font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:black'><a href="http://www.linkedin.com/in/ssundby/"><span style='color:black;text-decoration:none'>Suzannah K. Sundby</span></a></span><span style='font-size:10.0pt;font-family:"Century Gothic",sans-serif'> <b><span style='color:#0000CC'>|</span></b> Partner</span><o:p></o:p></p><p class=xmsonormal style='margin-top:4.0pt'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0000CC'><a href="http://www.canadylortz.com/"><span style='font-size:10.0pt;font-family:"Century Gothic",sans-serif;text-decoration:none'>canady + lortz</span><span style='font-size:8.0pt;font-family:"Century Gothic",sans-serif;text-decoration:none'> <span style='font-variant:small-caps'>LLP</span></span></a></span><o:p></o:p></p><p class=xmsonormal><span style='font-size:9.0pt;font-family:"Century Gothic",sans-serif'>1050 30th Street, NW</span><o:p></o:p></p><p class=xmsonormal><span style='font-size:9.0pt;font-family:"Century Gothic",sans-serif'>Washington, DC 20007</span><o:p></o:p></p><p class=xmsonormal style='margin-top:4.0pt'><span lang=DE style='font-size:9.0pt;font-family:"Century Gothic",sans-serif'>T: 202.486.8020</span><o:p></o:p></p><p class=xmsonormal><span lang=DE style='font-size:9.0pt;font-family:"Century Gothic",sans-serif'>F: 202.540.8020</span><o:p></o:p></p><p class=xmsonormal style='margin-top:4.0pt'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0000CC'><a href="mailto:suzannah@canadylortz.com"><span lang=DE style='font-size:9.0pt;font-family:"Century Gothic",sans-serif;text-decoration:none'>suzannah@canadylortz.com</span></a></span><o:p></o:p></p><div style='border:none;border-bottom:solid #0000CC 1.0pt;padding:0in 0in 6.0pt 0in'><p class=xmsonormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0000CC'><a href="http://www.canadylortz.com/"><span lang=DE style='font-size:9.0pt;font-family:"Century Gothic",sans-serif;text-decoration:none'>www.canadylortz.com</span></a></span><o:p></o:p></p></div><p class=xmsonormal style='text-align:justify'><span style='font-size:7.0pt;font-family:"Century Gothic",sans-serif;color:#7F7F7F'>Confidentiality Notice: This message is being sent by or on behalf of a lawyer. It is intended exclusively for the individual or entity to which it is addressed. This communication may contain information that is proprietary, privileged or confidential, or otherwise legally exempt from disclosure. If you are not the named addressee, you may not read, print, retain, copy, or disseminate this message or any part. If you have received this message in error, please notify the sender immediately by e-mail and delete all copies of the message.</span><o:p></o:p></p><p class=xmsonormal> <o:p></o:p></p></div><p class=MsoNormal><br><br><o:p></o:p></p></blockquote></div></div></body></html>