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<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt;font-family:"Calibri",sans-serif;mso-bidi-font-family:"Times New Roman";color:black">Ah, somebody who cares what we think and need\u2026.<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> BERENT on behalf of the WIPO <wipo.uss.en2@berent.com>
<br>
<b>Sent:</b> Monday, November 20, 2023 8:32 AM<br>
<b>To:</b> Goldberg, Judi <jgoldberg@leydig.com><br>
<b>Subject:</b> Invitation to WIPO 2023 PCT User Satisfaction Survey<o:p></o:p></span></p>
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<p><strong><span style="color:#B8312F">[External Email]</span></strong><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black;mso-no-proof:yes"><img width="500" height="24" id="_x0000_i1026" src="https://www.berent-surveys.com/CAWI/IMG/BERENT/WIPO-header.png" alt="https://www.berent-surveys.com/CAWI/IMG/BERENT/WIPO-header.png"></span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:17.0pt;font-family:"Tahoma",sans-serif;color:#939393">Invitation
</span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:13.0pt;font-family:"Arial",sans-serif;color:black">Dear PCT User,<br>
<br>
WIPO is conducting its biennial survey to understand your satisfaction with WIPO PCT services. WIPO has retained our company, BERENT Deutschland GmbH, a leading provider of customer experience assessments, to conduct the survey on its behalf. Enclosed, please
find an introductory letter from WIPO regarding this survey.<br>
<br>
The survey is expected to take 7 to 15 minutes to complete. We kindly request that you complete the survey within the next ten business days. We assure you that your responses will be treated with the utmost confidentiality, so kindly provide candid answers
to all the questions. <br>
<br>
Below, you will find your link to this online survey. We also encourage you to share this opportunity for providing valuable feedback with your colleagues in your organization, who are involved in PCT patent applications. Please invite them to participate by
forwarding this email to them.<br>
<br>
To access your questionnaire form, please click on the URL below or copy and paste it into your web browser:<br>
<br>
</span><span style="font-family:"Arial",sans-serif;color:black"><a href="https://www.berent-surveys.com/tss12/TSSW12.CGI?f=6901wk99+penkhdlm">https://www.berent-surveys.com/tss12/TSSW12.CGI?f=6901wk99+penkhdlm</a>
</span><span style="font-size:13.0pt;font-family:"Arial",sans-serif;color:black"><br>
<br>
You can request additional questionnaire links by contacting BERENT team at: <a href="mailto:wipo.uss@berent.com">
wipo.uss@berent.com</a><br>
<br>
On behalf of WIPO, we thank you in advance for your cooperation.<br>
<br>
Kind regards,<br>
<br>
</span><span style="font-size:13.0pt;font-family:"Arial",sans-serif;color:black;mso-no-proof:yes"><img border="0" width="740" height="30" id="_x0000_i1025" src="https://www.berent-surveys.com/CAWI/IMG/BERENT/berentlogo-neu-m.png" alt="https://www.berent-surveys.com/CAWI/IMG/BERENT/berentlogo-neu-m.png"></span><span style="font-size:13.0pt;font-family:"Arial",sans-serif;color:black"><br>
<br>
BERENT Deutschland GmbH<br>
Tel.: +49 561/503 44 205<br>
Königstor 28, D-34117 Kassel, Germany<br>
<a href="https://www.berent.com">www.berent.com</a><br>
<a href="https://berent.com/about-us/contacts/statement/">Compulsory Statement</a>
<o:p></o:p></span></p>
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<p class="MsoNormal"><b><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Service & Support:</span></i></b><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><br>
Participation is voluntary and the confidentiality of all respondents is guaranteed. The survey data will be reported to WIPO only in a manner that excludes identification of individual responses.<br>
Should you have any queries about this survey, please contact WIPO by email at <a href="mailto:survey@wipo.int">
survey@wipo.int.</a><br>
Further information about data protection and privacy around surveys conducted by BERENT on behalf of WIPO at
<a href="https://www3.wipo.int/contact/en/customer_feedback/data_protection.html">
https://www3.wipo.int/contact/en/customer_feedback/data_protection.html</a>. </span>
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