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<p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:"Malgun Gothic";mso-bidi-font-family:"Times New Roman"">That's a USELESS explanation.<span style="mso-spacerun:yes">
</span>We KNOW it wasn't working.<span style="mso-spacerun:yes"> </span>What we want to know is WHY wasn't it working, and WHAT ARE THEY GOING TO DO to prevent this from happening again.<span style="mso-spacerun:yes">
</span>Heads need to roll.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:"Malgun Gothic";mso-bidi-font-family:"Times New Roman""><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:"Malgun Gothic";mso-bidi-font-family:"Times New Roman""><o:p> </o:p></span></font></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-font-family:"Times New Roman";font-weight:bold">From:</span></font></b><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-font-family:"Times New Roman"">
Patentcenter <patentcenter-bounces@oppedahl-lists.com> <b><span style="font-weight:bold">On Behalf Of
</span></b>Suzannah K. Sundby via Patentcenter<br>
<b><span style="font-weight:bold">Sent:</span></b> Wednesday, January 17, 2024 4:21 PM<br>
<b><span style="font-weight:bold">To:</span></b> PatentCenter@oppedahl-lists.com<br>
<b><span style="font-weight:bold">Cc:</span></b> Suzannah K. Sundby <suzannah@canadylortz.com><br>
<b><span style="font-weight:bold">Subject:</span></b> [Patentcenter] From the USPTO: PatentCenter Broken - Cannot pay fees<o:p></o:p></span></font></p>
</div>
</div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt;mso-bidi-font-size:11.0pt">Like this explanation makes it all better now…<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt;mso-bidi-font-size:11.0pt"><o:p> </o:p></span></font></p>
<div>
<p class="MsoNormal"><font size="2" color="black" face="Century Gothic"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Century Gothic",sans-serif;mso-fareast-font-family:"Times New Roman";color:black;mso-no-proof:yes"><a href="http://www.linkedin.com/in/ssundby/"><font color="black"><span style="color:black;text-decoration:none;text-underline:none">Suzannah
K. Sundby</span></font></a></span></font><font size="2" face="Century Gothic"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Century Gothic",sans-serif;mso-fareast-font-family:"Times New Roman";mso-no-proof:yes">
<b style="mso-bidi-font-weight:normal"><font color="#0000cc"><span style="color:#0000CC;font-weight:bold;mso-bidi-font-weight:normal">|</span></font></b> Partner<o:p></o:p></span></font></p>
<p class="MsoNormal" style="margin-top:4.0pt"><font size="2" color="#0000cc" face="Calibri"><span style="font-size:11.0pt;mso-bidi-font-size:12.0pt;font-family:"Calibri",sans-serif;mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";color:#0000CC;mso-no-proof:yes"><a href="http://www.canadylortz.com/"><u style="text-underline:#0000C8"><font size="2" face="Century Gothic"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Century Gothic",sans-serif;text-underline:#0000C8;text-decoration:none;text-underline:none">canady
+ lortz</span></font></u><u style="text-underline:#0000C8"><font size="1" face="Century Gothic"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;text-underline:#0000C8;text-decoration:none;text-underline:none">
<span style="font-variant:small-caps">LLP</span></span></font></u></a></span></font><font size="2" color="#0000cc" face="Century Gothic"><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;mso-fareast-font-family:"Times New Roman";color:#0000CC;mso-no-proof:yes"><o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="1" face="Century Gothic"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;mso-fareast-font-family:"Times New Roman";mso-no-proof:yes">1050 30th Street, NW<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="1" face="Century Gothic"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;mso-fareast-font-family:"Times New Roman";mso-no-proof:yes">Washington, DC 20007<o:p></o:p></span></font></p>
<p class="MsoNormal" style="margin-top:4.0pt"><font size="1" face="Century Gothic"><span lang="DE" style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;mso-fareast-font-family:"Times New Roman";mso-ansi-language:DE;mso-no-proof:yes">T: 202.486.8020<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="1" face="Century Gothic"><span lang="DE" style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;mso-fareast-font-family:"Times New Roman";mso-ansi-language:DE;mso-no-proof:yes">F: 202.540.8020<o:p></o:p></span></font></p>
<p class="MsoNormal" style="margin-top:4.0pt"><font size="2" color="#0000cc" face="Calibri"><span style="font-size:11.0pt;mso-bidi-font-size:12.0pt;font-family:"Calibri",sans-serif;mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";color:#0000CC;mso-no-proof:yes"><a href="mailto:suzannah@canadylortz.com"><font size="1" face="Century Gothic"><span lang="DE" style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;mso-ansi-language:DE;text-decoration:none;text-underline:none">suzannah@canadylortz.com</span></font></a></span></font><font size="1" color="#0000cc" face="Century Gothic"><span lang="DE" style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;mso-fareast-font-family:"Times New Roman";color:#0000CC;mso-ansi-language:DE;mso-no-proof:yes"><o:p></o:p></span></font></p>
<div style="mso-element:para-border-div;border:none;border-bottom:solid #0000CC 1.0pt;mso-border-bottom-alt:solid #0000CC .5pt;padding:0in 0in 6.0pt 0in">
<p class="MsoNormal" style="border:none;mso-border-bottom-alt:solid #0000CC .5pt;padding:0in;mso-padding-alt:0in 0in 6.0pt 0in">
<font size="2" color="#0000cc" face="Calibri"><span style="font-size:11.0pt;mso-bidi-font-size:12.0pt;font-family:"Calibri",sans-serif;mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";color:#0000CC;mso-no-proof:yes"><a href="http://www.canadylortz.com/"><font size="1" face="Century Gothic"><span lang="DE" style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;mso-ansi-language:DE;text-decoration:none;text-underline:none">www.canadylortz.com</span></font></a></span></font><font size="1" color="#0000cc" face="Century Gothic"><span lang="DE" style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;mso-fareast-font-family:"Times New Roman";color:#0000CC;mso-ansi-language:DE;mso-no-proof:yes"><o:p></o:p></span></font></p>
</div>
<p class="MsoNormal" style="text-align:justify"><font size="1" color="#7f7f7f" face="Century Gothic"><span style="font-size:7.0pt;font-family:"Century Gothic",sans-serif;mso-fareast-font-family:"Times New Roman";color:#7F7F7F;mso-no-proof:yes">Confidentiality
Notice:<span style="mso-spacerun:yes"> </span>This message is being sent by or on behalf of a lawyer.<span style="mso-spacerun:yes">
</span>It is intended exclusively for the individual or entity to which it is addressed.<span style="mso-spacerun:yes">
</span>This communication may contain information that is proprietary, privileged or confidential, or otherwise legally exempt from disclosure.<span style="mso-spacerun:yes">
</span>If you are not the named addressee, you may not read, print, retain, copy, or disseminate this message or any part.<span style="mso-spacerun:yes">
</span>If you have received this message in error, please notify the sender immediately by e-mail and delete all copies of the message.<o:p></o:p></span></font></p>
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<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt;mso-bidi-font-size:11.0pt"><o:p> </o:p></span></font></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-font-family:"Times New Roman";font-weight:bold">From:</span></font></b><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-font-family:"Times New Roman"">
Williams, Kimberly (OITP) <Kimberly.Williams@USPTO.GOV> <br>
<b><span style="font-weight:bold">Sent:</span></b> Wednesday, January 17, 2024 4:16 PM<br>
<b><span style="font-weight:bold">To:</span></b> Suzannah K. Sundby <suzannah@canadylortz.com>; Brent, Derrick <Derrick.Brent@uspto.gov>; Udupa, Vaishali <Vaishali.Udupa@uspto.gov>; Seidel, Richard <Richard.Seidel@USPTO.GOV>; Vidovich, Greg <Greg.Vidovich@USPTO.GOV>;
Morris, Terrel <Terrel.Morris@USPTO.GOV>; Mallari, Patricia <Patricia.Mallari@USPTO.GOV>; Griffin, Steven <Steven.Griffin@USPTO.GOV><br>
<b><span style="font-weight:bold">Subject:</span></b> RE: PatentCenter Broken - Cannot pay fees<o:p></o:p></span></font></p>
</div>
</div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="4" color="#2f5496" face="Calibri"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#2F5496">Good afternoon Suzannah,<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="4" color="#2f5496" face="Calibri"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#2F5496"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="4" color="#2f5496" face="Calibri"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#2F5496">A message was posted this morning on the USPTO Systems Status and Availability page indicating that some users were
experiencing issues accessing multiple external USPTO facing systems requiring a MyUSPTO login.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="4" color="#2f5496" face="Calibri"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#2F5496"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="4" color="#2f5496" face="Calibri"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#2F5496">This was a USPTO network wide issue that was not exclusive to Patent Center. Patents and Trademarks were affected.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="4" color="#2f5496" face="Calibri"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#2F5496"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="4" color="#2f5496" face="Calibri"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#2F5496">Alternative methods of payment are listed using the Patents link shown in the screenshot you provided.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="4" color="#2f5496" face="Calibri"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#2F5496"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="4" color="#2f5496" face="Calibri"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#2F5496">We apologize for the inconvenience this caused.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="4" color="#2f5496" face="Calibri"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#2F5496"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="4" color="#2f5496" face="Calibri"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#2F5496">Best regards,<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="4" color="#2f5496" face="Calibri"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#2F5496"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><i><font size="2" color="#1f497d" face="Calibri"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#1F497D;font-style:italic">Kimberly A. Williams<o:p></o:p></span></font></i></p>
<p class="MsoNormal"><i><font size="2" color="#1f497d" face="Calibri"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#1F497D;font-style:italic">Patent Center Lead Product Owner/eCommerce IT Supervisor<o:p></o:p></span></font></i></p>
<p class="MsoNormal"><i><font size="2" color="#1f497d" face="Calibri"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#1F497D;font-style:italic">OITP
<o:p></o:p></span></font></i></p>
<p class="MsoNormal"><i><font size="2" color="#1f497d" face="Calibri"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#1F497D;font-style:italic">(571) 272-7471</span></font></i><font size="2" color="#1f497d" face="Calibri"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="#1f497d" face="Calibri"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-no-proof:yes"><img border="0" width="133" height="84" id="Picture_x0020_2" src="cid:image002.png@01DA4965.72504A40"></span></font><font size="2" color="#1f497d" face="Calibri"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="4" color="#2f5496" face="Calibri"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#2F5496"><o:p> </o:p></span></font></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal" style="mso-outline-level:1"><b><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;font-weight:bold">From:</span></font></b><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
Suzannah K. Sundby <<a href="mailto:suzannah@canadylortz.com">suzannah@canadylortz.com</a>>
<br>
<b><span style="font-weight:bold">Sent:</span></b> Wednesday, January 17, 2024 2:09 PM<br>
<b><span style="font-weight:bold">To:</span></b> Williams, Kimberly (OITP) <<a href="mailto:Kimberly.Williams@USPTO.GOV">Kimberly.Williams@USPTO.GOV</a>>; Brent, Derrick <<a href="mailto:Derrick.Brent@uspto.gov">Derrick.Brent@uspto.gov</a>>; Udupa, Vaishali
<<a href="mailto:Vaishali.Udupa@uspto.gov">Vaishali.Udupa@uspto.gov</a>>; Seidel, Richard <<a href="mailto:Richard.Seidel@USPTO.GOV">Richard.Seidel@USPTO.GOV</a>>; Vidovich, Greg <<a href="mailto:Greg.Vidovich@USPTO.GOV">Greg.Vidovich@USPTO.GOV</a>>; Morris,
Terrel <<a href="mailto:Terrel.Morris@USPTO.GOV">Terrel.Morris@USPTO.GOV</a>>; Mallari, Patricia <<a href="mailto:Patricia.Mallari@USPTO.GOV">Patricia.Mallari@USPTO.GOV</a>>; Griffin, Steven <<a href="mailto:Steven.Griffin@USPTO.GOV">Steven.Griffin@USPTO.GOV</a>><br>
<b><span style="font-weight:bold">Cc:</span></b> <a href="mailto:PatentCenter@oppedahl-lists.com">
PatentCenter@oppedahl-lists.com</a><br>
<b><span style="font-weight:bold">Subject:</span></b> PatentCenter Broken - Cannot pay fees<o:p></o:p></span></font></p>
</div>
</div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"><o:p> </o:p></span></font></p>
<div style="border:solid #9C6500 1.0pt;padding:2.0pt 2.0pt 2.0pt 2.0pt">
<p class="MsoNormal" style="line-height:12.0pt;background:#FFEB9C"><font size="2" color="#9c6500" face="Calibri"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#9C6500">CAUTION:</span></font><font size="2" color="black" face="Calibri"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">
This email has originated </span></font><font size="2" color="#9c6500" face="Calibri"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#9C6500">from a source outside of USPTO.</span></font><font size="2" color="black" face="Calibri"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">
<b><span style="font-weight:bold">PLEASE CONSIDER THE SOURCE</span></b> before responding, clicking on links, or opening attachments.<o:p></o:p></span></font></p>
</div>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></font></p>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">Dear All,<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">I and several others are unable to pay fees, e.g., Issue Fees:<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt;mso-no-proof:yes"><img border="0" width="878" height="358" id="Picture_x0020_1" src="cid:image003.png@01DA4965.72504A40"></span><o:p></o:p></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">Please advise when Patent Center and the fee payment system will be fixed so that it works reliably.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">Thank you,<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">Suzannah<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"><o:p> </o:p></span></font></p>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"><a href="http://www.linkedin.com/in/ssundby/"><font size="2" color="black" face="Century Gothic"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:black;text-decoration:none;text-underline:none">Suzannah
K. Sundby</span></font></a></span></font><font size="2" face="Century Gothic"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">
<b><font color="#0000cc"><span style="color:#0000CC;font-weight:bold">|</span></font></b> Partner<o:p></o:p></span></font></p>
<p class="MsoNormal" style="margin-top:4.0pt"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"><a href="http://www.canadylortz.com/"><font size="2" face="Century Gothic"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;text-decoration:none;text-underline:none">canady
+ lortz</span></font><font size="1" face="Century Gothic"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;text-decoration:none;text-underline:none">
<span style="font-variant:small-caps">LLP</span></span></font></a></span></font><font size="2" color="#0000cc" face="Century Gothic"><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:#0000CC"><o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="1" face="Century Gothic"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif">1050 30th Street, NW<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="1" face="Century Gothic"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif">Washington, DC 20007<o:p></o:p></span></font></p>
<p class="MsoNormal" style="margin-top:4.0pt"><font size="1" face="Century Gothic"><span lang="DE" style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;mso-ansi-language:DE">T: 202.486.8020<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="1" face="Century Gothic"><span lang="DE" style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;mso-ansi-language:DE">F: 202.540.8020<o:p></o:p></span></font></p>
<p class="MsoNormal" style="margin-top:4.0pt"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"><a href="mailto:suzannah@canadylortz.com"><font size="1" face="Century Gothic"><span lang="DE" style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;mso-ansi-language:DE;text-decoration:none;text-underline:none">suzannah@canadylortz.com</span></font></a></span></font><font size="1" color="#0000cc" face="Century Gothic"><span lang="DE" style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#0000CC;mso-ansi-language:DE"><o:p></o:p></span></font></p>
<div style="border:none;border-bottom:solid #0000CC 1.0pt;padding:0in 0in 6.0pt 0in">
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"><a href="http://www.canadylortz.com/"><font size="1" face="Century Gothic"><span lang="DE" style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;mso-ansi-language:DE;text-decoration:none;text-underline:none">www.canadylortz.com</span></font></a></span></font><font size="1" color="#0000cc" face="Century Gothic"><span lang="DE" style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#0000CC;mso-ansi-language:DE"><o:p></o:p></span></font></p>
</div>
<p class="MsoNormal" style="text-align:justify"><font size="1" color="#7f7f7f" face="Century Gothic"><span style="font-size:7.0pt;font-family:"Century Gothic",sans-serif;color:#7F7F7F">Confidentiality Notice: This message is being sent by or on behalf of a
lawyer. It is intended exclusively for the individual or entity to which it is addressed. This communication may contain information that is proprietary, privileged or confidential, or otherwise legally exempt from disclosure. If you are not the named addressee,
you may not read, print, retain, copy, or disseminate this message or any part. If you have received this message in error, please notify the sender immediately by e-mail and delete all copies of the message.<o:p></o:p></span></font></p>
</div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"><o:p> </o:p></span></font></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal" style="mso-outline-level:1"><b><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;font-weight:bold">From:</span></font></b><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
Suzannah K. Sundby <br>
<b><span style="font-weight:bold">Sent:</span></b> Wednesday, January 17, 2024 11:57 AM<br>
<b><span style="font-weight:bold">To:</span></b> Williams, Kimberly (OITP) <</span></font><a href="mailto:Kimberly.Williams@USPTO.GOV"><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Kimberly.Williams@USPTO.GOV</span></font></a><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">>;
Brent, Derrick <</span></font><a href="mailto:Derrick.Brent@uspto.gov"><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Derrick.Brent@uspto.gov</span></font></a><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">>;
Udupa, Vaishali <</span></font><a href="mailto:Vaishali.Udupa@uspto.gov"><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Vaishali.Udupa@uspto.gov</span></font></a><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">>;
Seidel, Richard <</span></font><a href="mailto:Richard.Seidel@USPTO.GOV"><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Richard.Seidel@USPTO.GOV</span></font></a><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">>;
Vidovich, Greg <</span></font><a href="mailto:Greg.Vidovich@USPTO.GOV"><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Greg.Vidovich@USPTO.GOV</span></font></a><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">>;
Morris, Terrel <</span></font><a href="mailto:Terrel.Morris@USPTO.GOV"><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Terrel.Morris@USPTO.GOV</span></font></a><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">>;
Mallari, Patricia <</span></font><a href="mailto:Patricia.Mallari@USPTO.GOV"><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Patricia.Mallari@USPTO.GOV</span></font></a><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">>;
Griffin, Steven <</span></font><a href="mailto:Steven.Griffin@USPTO.GOV"><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Steven.Griffin@USPTO.GOV</span></font></a><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">><br>
<b><span style="font-weight:bold">Cc:</span></b> </span></font><a href="mailto:PatentCenter@oppedahl-lists.com"><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">PatentCenter@oppedahl-lists.com</span></font></a><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><br>
<b><span style="font-weight:bold">Subject:</span></b> PatentCenter Broken - Cannot access<o:p></o:p></span></font></p>
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<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">Dear All,<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">Patent Center has been broken several times over the past week. Specifically, one cannot log in to upload any filings.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">Currently, as of this moment, it is broken – one is unable to log in.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">Is Patent Center going to be fixed anytime soon such that it works reliably?<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">Thank you,<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">Suzannah<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"><o:p> </o:p></span></font></p>
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<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"><a href="http://www.linkedin.com/in/ssundby/"><font size="2" color="black" face="Century Gothic"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:black;text-decoration:none;text-underline:none">Suzannah
K. Sundby</span></font></a></span></font><font size="2" face="Century Gothic"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">
<b><font color="#0000cc"><span style="color:#0000CC;font-weight:bold">|</span></font></b> Partner<o:p></o:p></span></font></p>
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<p class="MsoNormal"><font size="1" face="Century Gothic"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif">Washington, DC 20007<o:p></o:p></span></font></p>
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<p class="MsoNormal"><font size="1" face="Century Gothic"><span lang="DE" style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;mso-ansi-language:DE">F: 202.540.8020<o:p></o:p></span></font></p>
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