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<p>Thank you for posting. You have my sympathy. Yes, many times in
recent weeks I have been part way through some seemingly simple
and straightforward e-filing task in Patent center, and then with
no warning it jumps back to the home page of Patent Center. <br>
</p>
<p>One of the most recent miserable examples of this was one where I
figured I would be smarter than everybody else. At each step of
the way, I clicked "save submission". I would advance to the next
screen, and again I would do a "save submission". Of course
eventually there was the jump back to the home page. But as I
say, I was smarter than everybody else. I had saved the
submission maybe half a dozen times prior to the jump-back.</p>
<p>So I figured, now I will simply mouse over to the saved
submissions and open up the saved submission for this ill-fated
e-filing project. And ...</p>
<p>... and nothing. All of my saved submissions were gone. Not
only the saved submissions for this ill-fated e-filing project,
but also the saved submissions for other projects that had been in
progress.</p>
<p>All gone.<br>
</p>
<p><br>
</p>
<div class="moz-cite-prefix">On 2/13/2024 5:54 PM, Judith S via
Patentcenter wrote:<br>
</div>
<blockquote type="cite"
cite="mid:CAAt3LnP8JGTbbt-SUVB3HVSxL_ARu_Hkps-LU74F6t3MOAsEmg@mail.gmail.com">
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<div>Today was another joyous day of using PatentCenter.</div>
<div><br>
</div>
<div>I was submitting a correction of inventorship and after
downloading the documents prior to submission -- because
preview still doesn't work & shows only blank pages --
PatentCenter jumped to its front page. I went back to my
WorkBench and re-signed & got to the same page before
submission. It happened again.<br>
</div>
<div><br>
</div>
<div>This time, I clicked the back arrow on the browser, and it
took me back to the submission page. Silly me, I downloaded
again & lost my page again.</div>
<div><br>
</div>
<div>I finally managed to submit on my third try, and when I
clicked the Pay button, it hung with a helpful note, in red: <span
style="color:rgb(68,68,68);font-family:Calibri,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:15.3px;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(243,223,225);text-decoration:none;display:inline;float:none">Cart
with id 1cbd79c3-4587-442a-a2c8-fe163e39782d doesn't belong
to anonymous user</span></div>
<div><br>
<span
style="color:rgb(68,68,68);font-family:Calibri,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:15.3px;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(243,223,225);text-decoration:none;display:inline;float:none"></span></div>
<div>I do seem to see this notice when I click submit pretty
regularly, but most of the time it is just for a second before
it continues to the payment page. It's been hung there for 10
minutes, though. I'm about to give up & try to pay without
submitting anything. <br>
</div>
<div><br>
</div>
<div>Trying to decide whether "PatentCenter's IT department
sucks" needs to become a separate billing item.</div>
<div><br>
</div>
<div>Judith<br>
</div>
<div><br>
</div>
<div><br>
</div>
</div>
<br>
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