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<p>Maybe things are also broken on the trademark side. Here is one
of the three very unhelpful error messages I received from the
trademark e-filing system just now:</p>
<p><img src="cid:part1.UTE51n8R.hcKW1HdM@oppedahl.com" alt=""
width="385" height="136"></p>
<p>Tried it with Chrome, tried it with Edge. No joy.<br>
</p>
<div class="moz-cite-prefix">On 4/6/2024 9:43 PM, Jeff Lindsay
wrote:<br>
</div>
<blockquote type="cite"
cite="mid:93FB0B50-E5E2-4051-8C02-C8E46691A4B0@jefflindsay.com">
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
Trying to file an amendment tonight. Get this “JSON.parse” error
from Patent Center just trying to reach the home page. Do others
see this? Using Firefox on a Mac.
<div class=""><br class="">
</div>
<div class=""><img apple-inline="yes"
id="C1532625-117C-4FF8-9BEC-5440482FF15C"
src="cid:part2.V0ucQAOo.5poLqE8r@oppedahl.com" class=""
width="413" height="101"></div>
<div class=""><br class="">
</div>
<div class="">On Chrome i get this message:</div>
<div class="">
<pre
style="font-variant-ligatures: normal; orphans: 2; widows: 2; text-decoration-thickness: initial;"
class="">{"timestamp":1712461011014,"status":,"error":"Service request failed","message":"Service request failed","requestIdentifier":"0000018e88d1ba45-45e7ca4" }</pre>
<div class="">On my iPhone it just times out. </div>
<div class=""><br class="">
</div>
<div class="">Guess it’s down tonight? Not a confidence
builder. </div>
<div class=""><br class="">
</div>
<div class="">
<div
style="color: rgb(0, 0, 0); letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;"
class="">
<div
style="color: rgb(0, 0, 0); letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;"
class="">
<div class="">Jeff Lindsay</div>
<div class=""><a href="mailto:jeff@jefflindsay.com"
class="moz-txt-link-freetext" moz-do-not-send="true">jeff@jefflindsay.com</a></div>
<div class="">+1 920-257-7347</div>
<div class=""><br class="">
</div>
</div>
<br class="Apple-interchange-newline">
</div>
<br class="Apple-interchange-newline">
<br class="Apple-interchange-newline">
</div>
<div><br class="">
<blockquote type="cite" class="">
<div class="">On Apr 6, 2024, at 12:40 PM, Allen Richter
(allenr--- via Patentcenter <<a
href="mailto:patentcenter@oppedahl-lists.com"
class="moz-txt-link-freetext" moz-do-not-send="true">patentcenter@oppedahl-lists.com</a>>
wrote:</div>
<br class="Apple-interchange-newline">
<div class="">
<div class="">Had to look something up, but Patentcenter
was non-responsive. <br class="">
Ultimately, I accessed file wrapper via the EPO's Global
Dossier.... <br class="">
<br class="">
<br class="">
<br class="">
European, Swiss & Israeli Patent Attorney<br
class="">
RICHTER SHIMONI PATENT ATTORNEYS<br class="">
<a href="http://www.richterpatent.com" class=""
moz-do-not-send="true">www.richterpatent.com</a> <br
class="">
4 Oppenheimer Street | Ogen Tower B | 6th Floor |
7670104 Rehovot | Israel<br class="">
IL: +972-(0)54-527 3417 | +972-(0)8-68 999 61 | CH:
+41-(0)22-508 7033 <br class="">
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If you have received this in error, please inform us
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<br class="">
-----Original Message-----<br class="">
From: Patentcenter <<a
href="mailto:patentcenter-bounces@oppedahl-lists.com"
class="moz-txt-link-freetext" moz-do-not-send="true">patentcenter-bounces@oppedahl-lists.com</a>>
On Behalf Of Benjamin Appelbaum via Patentcenter<br
class="">
Sent: Saturday, 6 April 2024 18:30<br class="">
To: For bug reports, feature requests, and tips and
tricks about Patent Center. <<a
href="mailto:patentcenter@oppedahl-lists.com"
class="moz-txt-link-freetext" moz-do-not-send="true">patentcenter@oppedahl-lists.com</a>><br
class="">
Cc: <a href="mailto:benappelbaum@gmail.com"
class="moz-txt-link-freetext" moz-do-not-send="true">benappelbaum@gmail.com</a><br
class="">
Subject: Re: [Patentcenter] PatentCenter search limit
reached<br class="">
<br class="">
If someone could get Director Vidal to subscribe to this
or one of the other list-serves, 1-would she actually
read it, and 2-would she actually get something done
about all this nonsense?<br class="">
Sent from my iPhone<br class="">
<br class="">
<blockquote type="cite" class="">On Apr 6, 2024, at
8:55 AM, Carl Oppedahl via Patentcenter <<a
href="mailto:patentcenter@oppedahl-lists.com"
class="moz-txt-link-freetext" moz-do-not-send="true">patentcenter@oppedahl-lists.com</a>>
wrote:<br class="">
<br class="">
On 4/6/2024 6:20 AM, Leigh T via Patentcenter wrote:<br
class="">
<blockquote type="cite" class="">...at ~8 AM on a
Saturday (eye roll emoji).<br class="">
Was able to get some search results after several
tries.<br class="">
</blockquote>
<br class="">
It is clear that the developers of Patent Center
failed to design Patent Center so that it could scale
to production use. Maybe, with the system limping
along, it managed to keep up with the alpha testers
(of which I was one) and the beta testers. But the
system was not correctly designed to scale to
production use.<br class="">
<br class="">
Like you, I have encountered "search limit reached"
many times. This happens while I am logged in as a
paying customer of the USPTO (to the tune of around a
million dollars per year). This happens during the
business day, and the Patent Center system should have
been designed to handle usage levels during the
business day. The designers failed at this. But yes,
this "search limit reached" for a paying (logged-in)
customer also happens in the middle of the night, and
on weekends. It gobsmacks me that the developers
failed even to scale the system for usage levels in
the middle of the night and on weekends.<br class="">
<br class="">
It would be one thing if the offensive "search limit
reached" error message were to be presented only to
non-paying customers (those who are not logged in).
It is another when the offensive "search limit
reached" error message is presented to a paying
customer.<br class="">
<br class="">
In this way, as in other ways, the Patent Center
developers failed to do their jobs competently.<br
class="">
<br class="">
--<br class="">
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class="">
</blockquote>
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</div>
</blockquote>
</div>
<br class="">
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</blockquote>
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