<img width="1" height="1" src='https://gcfagjf.r.bh.d.sendibt3.com/tr/op/3Vw9wBDIXplNYjPA6zRmSY5zx9XmOEBPFPxA0SpgJb3VSpeZXW9t3icaS5YdocNVjwJ1xCwDnp3Eu3vu4HZX_dM2dn7Tvnf_Mn87O2ZYXHefGK1--OxbkbrD2m3p8jrZwpg0pL0LQ6YOnIAgyAQMxCdfPKoOOIoiJuVo91b4gk-kWvvesU6oEY5C2bBWvnRd1a8_5mvkiIbF0AxXYWRVQMf5scOFoQ6_zw' /><div dir="ltr"><div>Called EBC now. </div><div><br></div><div>Got a recorded message that on October 28 they're changing the system for handling calls to the EBC. Hey, seeing their track record with anything else, what could possibly go wrong?</div><div><br></div><div>Got through to a person, I explained that PC is on the fritz, and he asked, "Where are you located?" </div><div>I responded, "What does it matter?" </div><div>He said, "People overseas are having problems accessing patentcenter".</div><div>I said, "People in Colorado are having problems too." (Thank you Carl for sharing with us that you were having the same problems.)<br></div><div>He asked, "What happens when you log in?"</div><div>I explained that I can use PC when not logged in, to view public files, but as soon as I log in, I get the rotating screens problem.<br></div><div>He told me multiple people are having issues, it's at their end, and...I should call back later.</div><div>Very reassuring.<br></div><div><br></div><div>Dan<br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Oct 7, 2024 at 1:50\u202fPM Carl Oppedahl via Patentcenter <<a href="mailto:patentcenter@oppedahl-lists.com">patentcenter@oppedahl-lists.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><u></u>
<div>
<p>And now in my Patent Center screen I see this sentence:</p>
<blockquote>
<p>AuthSdkError: Could not load PKCE codeVerifier from storage.
This may indicate the auth flow has already completed or
multiple auth flows are executing concurrently.</p>
</blockquote>
<p>I put this in the category of an error message that (a) gives no
useful information whatsoever to the USPTO customer and (b)
suggests that things are out of control at the USPTO.<br>
</p>
<div>On 10/7/2024 3:08 AM, Dan Feigelson
wrote:<br>
</div>
<blockquote type="cite">
<img src="https://gcfagjf.r.af.d.sendibt2.com/tr/op/8GFacqQoeDOwEMj2Ru9f8onadUYRrAcXAvW7XtryBLH3eWndH930yz85_cwbpT5aGfdXLNOluEIW6mOdkfNwziQKYJ2nA_Xgf79ZzVB-N_hQ5OEgCMJSCzp5m8guVE2f8Kk9hlM8sqDSKH8hY1lIgI--KIxl3wLw-M2D3YvQi3SwJYpXB0O0LKfmfMMT-CFvOE3yMcqgY_gIGkA" width="1" height="1">
<div dir="ltr">
<div dir="ltr">Carl, I too had both of these problems, 60-90
minutes ago. I plan to call EBC when they open.</div>
<div dir="ltr"><br>
</div>
<div>Oh, and again, when I'm NOT logged in to my USPTO account,
I can use patentcrapper, but of course only to view stuff in
published applications, and useless for follow-on filings in
my own files.<br clear="all">
</div>
<br>
<div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Mon, Oct 7, 2024 at
11:21\u202fAM Carl Oppedahl via Patentcenter <<a href="mailto:patentcenter@oppedahl-lists.com" target="_blank">patentcenter@oppedahl-lists.com</a>>
wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">I
am trying to make use of Patent Center just now (4:10 AM
ET). No joy. <br>
It is impossible to do anything at Patent Center just now.
It appears <br>
as a blank screen.<br>
<br>
If I do a "view source" on the blank screen, I learn that
the USPTO <br>
system did actually serve up fifteen thousand characters of
HTML, that <br>
get rendered only as whitespace.<br>
<br>
Predictably, there is no mention of this outage at <br>
<a href="https://gcfagjf.r.af.d.sendibt2.com/tr/cl/0xXEIyvPIKRDMKJohqBKHJL-Oz-idxjC4yJuSsvROM3kHR4H4SCk3B_AMmFXlFmlJzQSaU2gC74GstccGUQNz6tTpPWPOBs7ypc6K61HstuNmnCfMgsRap13PGK1c6_1OZ8MtqvarrfZyl7ZoGKxitxjC1QesMtwCNXNYkjyoRfAA3wgB7N_WRvPFctQvUUPAPJv4FwsHFEbjiK6VVtXiDe-C_UYnAYWFDjNI53H35cAUG8xdwDQ7rwwJAZ6fSOXAgFPptXBTG_ehJ3aJj8" rel="noreferrer" target="_blank">https://www.uspto.gov/system-status</a>
.<br>
<br>
I tried entering Patent Center "sideways", you know, by
going and <br>
logging in at MyUSPTO and then clicking around to try to get
into Patent <br>
Center. Nope. Same blank screen.<br>
<br>
In my logged-in status, I am able to see normal-looking
screens in <br>
Financial Manager and Ass Center and MyUSPTO. But again and
again, <br>
nothing from Patent Center other than a blank screen.<br>
<br>
Oops. Now after a dozen tries, Patent Center is rendering
with visible <br>
material on the screen. But it's the "jumpy" Patent Center,
the one <br>
that waits until I have uploaded a document or two, maybe
selected a fee <br>
to pay, and then at a time when I do not have my fingers on
the keyboard <br>
or hand on a mouse, Patent Center jumps to its main action
screen and my <br>
e-filing session has disappeared. The function that is
meant to be a <br>
successor to EFS-Web is flaky right now.<br>
<br>
<br>
<br>
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