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<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif">Usually that is indeed a cookies/cache issue if it’s working in another browser. I’ve been hung up in it before and it’s super annoying.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif">If in the upper right corner of the screen you see your name like you’re still signed in, try and sign out
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif">Then I would try and clear the on device data<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif">Then close your browser<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif">Reopen it and go to my.uspto.gov to start the authentication process <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif">Last time it was a loop I got stuck in and had to clear a few times, but I stuck with it to avoid clearing everything out.
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<p class="MsoNormal"><b>From:</b> Patentcenter <patentcenter-bounces@oppedahl-lists.com>
<b>On Behalf Of </b>Randall Svihla via Patentcenter<br>
<b>Sent:</b> Monday, June 2, 2025 6:31 AM<br>
<b>To:</b> For bug reports, feature requests, and tips and tricks about Patent Center. <patentcenter@oppedahl-lists.com><br>
<b>Cc:</b> Randall Svihla <rsvihla@nsiplaw.com><br>
<b>Subject:</b> [Patentcenter] I can't access Patent Center in Chrome after the maintenance on 05/31/2025<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Hi<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">The USPTO performed maintenance on Patent Center from midnight to 3:00 AM o Saturday 05/31/2025. I was trying to file a single document in Chrome starting around 11:30 PM on Friday 05/30/2025,
and I couldn't get past the fee calculation page. I clicked Skip Fees, but it kept taking me to the fee calculation page, and when I clicked Continue, nothing happened. I logged in and out several times, and finally I was able to file it at 11:55 PM.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">After midnight, I tried to access Patent Center, and it took me to the Systems Status and Availability page. Today, Monday 06/02/2025, it's still taking me to the Systems Status and Availability
page, even if I type <a href="https://patentcenter.uspto.gov/">https://patentcenter.uspto.gov/</a> directly into the browser address bar.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">I deleted all of the USPTO cookies in my Chrome browser, but it didn't make any difference.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">However, I can access Patent Center in Firefox, but I prefer Chrome.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">I called the Electronic Business Center today, and of course they asked me to clear my cache and cookies, but I'm not doing that because the last time I did that, it caused me problems. They
said they would escalate it.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Has anyone had a similar problem?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Thanks.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Randall S. Svihla<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">NSIP Law<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Washington, D.C.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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