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<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt">When I called, the estimated wait time was 20 minutes… was doing other work while waiting.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt">It has now been 58 minutes.<span style="mso-spacerun:yes">
</span>Currently 19 calls before me.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt">I’m hanging up.<span style="mso-spacerun:yes">
</span>Going to send them an email.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Century Gothic",sans-serif;mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";color:black;mso-no-proof:yes"><a href="http://www.linkedin.com/in/ssundby/"><span style="color:black;text-decoration:none;text-underline:none">Suzannah
K. Sundby</span></a></span><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Century Gothic",sans-serif;mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";mso-no-proof:yes">
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<p class="MsoNormal" style="margin-top:4.0pt"><span lang="DE" style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";mso-ansi-language:DE;mso-no-proof:yes">T: 202.486.8020<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";mso-ansi-language:DE;mso-no-proof:yes">F: 202.540.8020<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:4.0pt"><span style="font-size:11.0pt;mso-bidi-font-size:12.0pt;font-family:"Calibri",sans-serif;mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";color:#0000CC;mso-no-proof:yes"><a href="mailto:suzannah@canadylortz.com"><span lang="DE" style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;mso-ansi-language:DE;text-decoration:none;text-underline:none">suzannah@canadylortz.com</span></a></span><span lang="DE" style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";color:#0000CC;mso-ansi-language:DE;mso-no-proof:yes"><o:p></o:p></span></p>
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<p class="MsoNormal" style="text-align:justify"><span style="font-size:7.0pt;font-family:"Century Gothic",sans-serif;mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";color:#7F7F7F;mso-no-proof:yes">Confidentiality Notice:<span style="mso-spacerun:yes">
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-font-family:"Times New Roman"">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-font-family:"Times New Roman""> Patentpractice
<patentpractice-bounces@oppedahl-lists.com> <b>On Behalf Of </b>Ronni Jillions via Patentpractice<br>
<b>Sent:</b> Monday, December 18, 2023 1:35 PM<br>
<b>To:</b> For patent practitioners. This is not for laypersons to seek legal advice. <patentpractice@oppedahl-lists.com><br>
<b>Cc:</b> Ronni Jillions <RSJillions@browdyneimark.com><br>
<b>Subject:</b> Re: [Patentpractice] USPTO calls on hold ahead of me - WTF<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:13.0pt">I am on hold with AAU – 95 minute wait time. No way! Will call back. Ridiculous!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:13.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:13.0pt">Best regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:13.0pt">Ronni <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Lucida Calligraphy""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:13.0pt;font-family:"Lucida Calligraphy"">Ms. Ronni S. Jillions<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:13.0pt;font-family:"Classic Roman Std"">Browdy and Neimark, PLLC<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Intellectual Property Law<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">1625 K St., N.W.<o:p></o:p></p>
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<p class="MsoNormal">Tel: 202-628-5197<o:p></o:p></p>
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<p class="MsoNormal" style="mso-outline-level:1"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Patentpractice <<a href="mailto:patentpractice-bounces@oppedahl-lists.com">patentpractice-bounces@oppedahl-lists.com</a>>
<b>On Behalf Of </b>Richard Straussman via Patentpractice<br>
<b>Sent:</b> Monday, December 18, 2023 1:24 PM<br>
<b>To:</b> <a href="mailto:patentpractice@oppedahl-lists.com">patentpractice@oppedahl-lists.com</a><br>
<b>Cc:</b> Richard Straussman <<a href="mailto:rstraussman@weitzmanip.com">rstraussman@weitzmanip.com</a>><br>
<b>Subject:</b> Re: [Patentpractice] USPTO calls on hold ahead of me - WTF<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-family:"Helvetica",sans-serif">When you get to 50 sell!!</span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><strong><span style="font-family:"Verdana",sans-serif;color:blue">Richard Straussman</span></strong><b><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:navy"><br>
</span></b><span class="c4"><b><span style="font-size:11.0pt">Senior Counsel</span></b></span><b><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><br>
</span></b><span class="c6"><b><span style="font-size:8.0pt">Registered Patent Attorney</span></b></span><b><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><br>
</span></b><span class="c6"><span style="font-size:8.0pt">Member NY, NJ & CT Bars</span></span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><br>
</span><strong><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:#989898">. . . . . . . . . . . . . .</span></strong>
<span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><br>
<strong><span style="font-family:"Verdana",sans-serif;color:maroon">Weitzman Law Offices, LLC</span></strong><span style="color:maroon"><br>
<strong><span style="font-family:"Verdana",sans-serif">Intellectual Property Law</span></strong><br>
</span></span><span class="c4"><span style="font-size:11.0pt">425 Eagle Rock Avenue, Suite 401 (PLEASE NOTE THE SUITE CHANGE)</span></span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#656565"><br>
</span><span class="c4"><span style="font-size:11.0pt">Roseland, NJ 07068</span></span><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:maroon"><br>
<strong><span style="font-family:"Verdana",sans-serif">direct line</span></strong></span><span class="c16">
</span><span class="c6"><span style="font-size:8.0pt">973.403.9943</span></span><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:#656565"><br>
</span><strong><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:maroon">main</span></strong><span class="c16">
</span><span class="c6"><span style="font-size:8.0pt">973.403.9940</span></span><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:#656565"><br>
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<strong><span style="font-family:"Verdana",sans-serif">e-mail</span></strong></span><span class="c16">
</span><span class="c13"><span style="font-size:8.0pt"><a href="mailto:rstraussman@weitzmanip.com">rstraussman@weitzmanip.com</a></span></span><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:maroon"><br>
<br>
<strong><u><span style="font-family:"Verdana",sans-serif"><a href="http://www.weitzmanip.com/">http://www.weitzmanip.com</a></span></u></strong><b><u><br>
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<p class="MsoNormal">On 12/18/2023 1:17 PM, Suzannah K. Sundby via Patentpractice wrote:<o:p></o:p></p>
</div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<p class="MsoNormal">Currently I am on hold waiting to talk to someone with the Application Assistance Unit.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Originally, there were 18 calls before me… then as time has passed, 20 calls before me…
<span style="background:yellow;mso-highlight:yellow">now 23 calls before of me.</span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">WTF?!?!<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt"><a href="http://www.linkedin.com/in/ssundby/"><span style="color:black;text-decoration:none;text-underline:none">Suzannah K. Sundby</span></a>
<b><span style="color:#0000CC">|</span></b> Partner</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-top:4.0pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="http://www.canadylortz.com/"><span style="font-size:10.0pt">canady + lortz</span><span style="font-size:8.0pt;font-variant:small-caps">LLP</span></a></span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:9.0pt">1050 30th Street, NW</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:9.0pt">Washington, DC 20007</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-top:4.0pt"><span lang="DE" style="font-size:9.0pt;mso-ansi-language:DE">T: 202.486.8020</span><o:p></o:p></p>
<p class="MsoNormal"><span lang="DE" style="font-size:9.0pt;mso-ansi-language:DE">F: 202.540.8020</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-top:4.0pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="mailto:suzannah@canadylortz.com"><span lang="DE" style="font-size:9.0pt;mso-ansi-language:DE">suzannah@canadylortz.com</span></a></span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="http://www.canadylortz.com/"><span lang="DE" style="font-size:9.0pt;mso-ansi-language:DE">www.canadylortz.com</span></a></span><o:p></o:p></p>
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<p class="MsoNormal" style="text-align:justify"><span style="font-size:7.0pt">Confidentiality Notice: This message is being sent by or on behalf of a lawyer. It is intended exclusively for the individual or entity to which it is addressed. This communication
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this message in error, please notify the sender immediately by e-mail and delete all copies of the message.</span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
</blockquote>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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