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<p class="MsoNormal"><span style="font-family:"Goudy Old Style",serif;color:#1F497D">Do they not offer a “we’ll call you when you reach the front of the line” option?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Goudy Old Style",serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Goudy Old Style",serif;color:#1F497D;mso-fareast-language:ZH-CN">Best regards,<br>
<b>Richard A. Schafer | Schafer IP Law</b></span><span style="font-family:"Garamond",serif;color:#1F497D;mso-fareast-language:ZH-CN"><br>
</span><span style="font-family:"Goudy Old Style",serif;color:#1F497D;mso-fareast-language:ZH-CN">P.O. Box 230081 | Houston, TX 77223<br>
M: 832.283.6564 | </span><span style="font-family:"Goudy Old Style",serif;color:#1F497D"><a href="mailto:richard@schafer-ip.com"><span style="color:#0563C1">richard@schafer-ip.com</span></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Goudy Old Style",serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Patentpractice <patentpractice-bounces@oppedahl-lists.com>
<b>On Behalf Of </b>Suzannah K. Sundby via Patentpractice<br>
<b>Sent:</b> Monday, December 18, 2023 12:46 PM<br>
<b>To:</b> For patent practitioners. This is not for laypersons to seek legal advice. <patentpractice@oppedahl-lists.com><br>
<b>Cc:</b> Suzannah K. Sundby <suzannah@canadylortz.com><br>
<b>Subject:</b> Re: [Patentpractice] USPTO calls on hold ahead of me - WTF<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">When I called, the estimated wait time was 20 minutes… was doing other work while waiting.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">It has now been 58 minutes. Currently 19 calls before me.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’m hanging up. Going to send them an email.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:black"><a href="http://www.linkedin.com/in/ssundby/"><span style="color:black;text-decoration:none">Suzannah K. Sundby</span></a></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">
<b><span style="color:#0000CC">|</span></b> Partner<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:4.0pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0000CC"><a href="http://www.canadylortz.com/"><u><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;text-decoration:none">canady
+ lortz</span></u><u><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;text-decoration:none">
<span style="font-variant:small-caps">LLP</span></span></u></a></span><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:#0000CC"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif">1050 30th Street, NW<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif">Washington, DC 20007<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:4.0pt"><span lang="DE" style="font-size:9.0pt;font-family:"Century Gothic",sans-serif">T: 202.486.8020<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:9.0pt;font-family:"Century Gothic",sans-serif">F: 202.540.8020<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:4.0pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0000CC"><a href="mailto:suzannah@canadylortz.com"><span lang="DE" style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;text-decoration:none">suzannah@canadylortz.com</span></a></span><span lang="DE" style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#0000CC"><o:p></o:p></span></p>
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<p class="MsoNormal" style="border:none;padding:0in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0000CC"><a href="http://www.canadylortz.com/"><span lang="DE" style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;text-decoration:none">www.canadylortz.com</span></a></span><span lang="DE" style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#0000CC"><o:p></o:p></span></p>
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<p class="MsoNormal" style="text-align:justify"><span style="font-size:7.0pt;font-family:"Century Gothic",sans-serif;color:#7F7F7F">Confidentiality Notice: This message is being sent by or on behalf of a lawyer. It is intended exclusively for the individual
or entity to which it is addressed. This communication may contain information that is proprietary, privileged or confidential, or otherwise legally exempt from disclosure. If you are not the named addressee, you may not read, print, retain, copy, or disseminate
this message or any part. If you have received this message in error, please notify the sender immediately by e-mail and delete all copies of the message.<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Patentpractice <<a href="mailto:patentpractice-bounces@oppedahl-lists.com">patentpractice-bounces@oppedahl-lists.com</a>>
<b>On Behalf Of </b>Ronni Jillions via Patentpractice<br>
<b>Sent:</b> Monday, December 18, 2023 1:35 PM<br>
<b>To:</b> For patent practitioners. This is not for laypersons to seek legal advice. <<a href="mailto:patentpractice@oppedahl-lists.com">patentpractice@oppedahl-lists.com</a>><br>
<b>Cc:</b> Ronni Jillions <<a href="mailto:RSJillions@browdyneimark.com">RSJillions@browdyneimark.com</a>><br>
<b>Subject:</b> Re: [Patentpractice] USPTO calls on hold ahead of me - WTF<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:13.0pt">I am on hold with AAU – 95 minute wait time. No way! Will call back. Ridiculous!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:13.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:13.0pt">Best regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:13.0pt">Ronni <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Lucida Calligraphy""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:13.0pt;font-family:"Lucida Calligraphy"">Ms. Ronni S. Jillions<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:13.0pt;font-family:"Classic Roman Std"">Browdy and Neimark, PLLC<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Intellectual Property Law<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">1625 K St., N.W.<o:p></o:p></p>
<p class="MsoNormal">Suite 550<o:p></o:p></p>
<p class="MsoNormal">Washington, D.C. 20006<o:p></o:p></p>
<p class="MsoNormal">Tel: 202-628-5197<o:p></o:p></p>
<p class="MsoNormal">Direct: 202-628-5217<o:p></o:p></p>
<p class="MsoNormal">Fax: 202-737-3528<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Please copy all instructions to </span><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:#548DD4"><a href="mailto:mail@browdyneimark.com"><span style="color:blue">mail@browdyneimark.com</span></a></span><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> to
ensure proper handling<o:p></o:p></span></p>
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<p class="MsoNormal"><b>CONFIDENTIAL ATTORNEY CLIENT PRIVILEGED COMMUNICATION<o:p></o:p></b></p>
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any use, distribution, disclosure, discussion or copying of this communication is prohibited. If you have received this communication in error, please delete and destroy all copies immediately and please reply to notify our office.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:13.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Patentpractice <<a href="mailto:patentpractice-bounces@oppedahl-lists.com">patentpractice-bounces@oppedahl-lists.com</a>>
<b>On Behalf Of </b>Richard Straussman via Patentpractice<br>
<b>Sent:</b> Monday, December 18, 2023 1:24 PM<br>
<b>To:</b> <a href="mailto:patentpractice@oppedahl-lists.com">patentpractice@oppedahl-lists.com</a><br>
<b>Cc:</b> Richard Straussman <<a href="mailto:rstraussman@weitzmanip.com">rstraussman@weitzmanip.com</a>><br>
<b>Subject:</b> Re: [Patentpractice] USPTO calls on hold ahead of me - WTF<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-family:"Helvetica",sans-serif">When you get to 50 sell!!</span><span style="font-size:11.0pt"><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><strong><span style="font-family:"Verdana",sans-serif;color:blue">Richard Straussman</span></strong><b><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:navy"><br>
</span></b><span class="c4"><b><span style="font-size:11.0pt">Senior Counsel</span></b></span><b><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><br>
</span></b><span class="c6"><b><span style="font-size:8.0pt">Registered Patent Attorney</span></b></span><b><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><br>
</span></b><span class="c6"><span style="font-size:8.0pt">Member NY, NJ & CT Bars</span></span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><br>
</span><strong><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:#989898">. . . . . . . . . . . . . .</span></strong>
<span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><br>
<strong><span style="font-family:"Verdana",sans-serif;color:maroon">Weitzman Law Offices, LLC</span></strong><span style="color:maroon"><br>
<strong><span style="font-family:"Verdana",sans-serif">Intellectual Property Law</span></strong><br>
</span></span><span class="c4"><span style="font-size:11.0pt">425 Eagle Rock Avenue, Suite 401 (PLEASE NOTE THE SUITE CHANGE)</span></span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#656565"><br>
</span><span class="c4"><span style="font-size:11.0pt">Roseland, NJ 07068</span></span><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:maroon"><br>
<strong><span style="font-family:"Verdana",sans-serif">direct line</span></strong></span><span class="c16">
</span><span class="c6"><span style="font-size:8.0pt">973.403.9943</span></span><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:#656565"><br>
</span><strong><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:maroon">main</span></strong><span class="c16">
</span><span class="c6"><span style="font-size:8.0pt">973.403.9940</span></span><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:#656565"><br>
</span><strong><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:maroon">fax</span></strong><span class="c16">
</span><span class="c6"><span style="font-size:8.0pt">973.403.9944</span></span><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:maroon"><br>
<strong><span style="font-family:"Verdana",sans-serif">e-mail</span></strong></span><span class="c16">
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<br>
<strong><u><span style="font-family:"Verdana",sans-serif"><a href="http://www.weitzmanip.com/">http://www.weitzmanip.com</a></span></u></strong><b><u><br>
</u></b><br>
<br>
</span><o:p></o:p></p>
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<p class="MsoNormal">On 12/18/2023 1:17 PM, Suzannah K. Sundby via Patentpractice wrote:<o:p></o:p></p>
</div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<p class="MsoNormal">Currently I am on hold waiting to talk to someone with the Application Assistance Unit.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Originally, there were 18 calls before me… then as time has passed, 20 calls before me…
<span style="background:yellow;mso-highlight:yellow">now 23 calls before of me.</span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">WTF?!?!<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt"><a href="http://www.linkedin.com/in/ssundby/"><span style="color:black;text-decoration:none">Suzannah K. Sundby</span></a>
<b><span style="color:#0000CC">|</span></b> Partner</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-top:4.0pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="http://www.canadylortz.com/"><span style="font-size:10.0pt">canady + lortz</span><span style="font-size:8.0pt;font-variant:small-caps">LLP</span></a></span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:9.0pt">1050 30th Street, NW</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:9.0pt">Washington, DC 20007</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-top:4.0pt"><span lang="DE" style="font-size:9.0pt">T: 202.486.8020</span><o:p></o:p></p>
<p class="MsoNormal"><span lang="DE" style="font-size:9.0pt">F: 202.540.8020</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-top:4.0pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="mailto:suzannah@canadylortz.com"><span lang="DE" style="font-size:9.0pt">suzannah@canadylortz.com</span></a></span><o:p></o:p></p>
<div style="border:none;border-bottom:solid #0000CC 1.0pt;padding:0in 0in 6.0pt 0in">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="http://www.canadylortz.com/"><span lang="DE" style="font-size:9.0pt">www.canadylortz.com</span></a></span><o:p></o:p></p>
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<p class="MsoNormal" style="text-align:justify"><span style="font-size:7.0pt">Confidentiality Notice: This message is being sent by or on behalf of a lawyer. It is intended exclusively for the individual or entity to which it is addressed. This communication
may contain information that is proprietary, privileged or confidential, or otherwise legally exempt from disclosure. If you are not the named addressee, you may not read, print, retain, copy, or disseminate this message or any part. If you have received
this message in error, please notify the sender immediately by e-mail and delete all copies of the message.</span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
</blockquote>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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