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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Why would the British accent make you feel worse? Just mutter “Perfidious Albion!” under your breath and get on with your life!<o:p></o:p></span></p>
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<td align="left" style="padding:0;vertical-align:top;"><a href="http://www.oblon.com/" target="_blank" id="LPlnk689713" style="text-decoration:none;"><img src="cid:image388330.png@02AC3D16.AB23A644" width="153" height="86" border="0" alt="" style="width:153px;min-width:153px;max-width:153px;height:86px;min-height:86px;max-height:86px;font-size:0;"></a></td>
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<td align="left" style="padding:0;vertical-align:bottom;font-family:Arial;">Oblon, McClelland, <span style="font-family:remialcxesans;font-size:1px;color:#FFFFFF;line-height:1px;"><span style="font-family:'template-M9ekdv-0Eeu1YwANOhMDEQ';"></span><span style="font-family:'zone-1';"></span><span style="font-family:'zones-AQ';"></span></span><br>
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<td align="left" style="vertical-align:top;font-family:Arial;">Chico Gholz</td>
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<td align="left" style="vertical-align:top;font-family:Arial;">1940 Duke Street <br>
Alexandria, Virginia 22314</td>
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<td align="left" style="vertical-align:top;font-family:Arial;"><a href="mailto:CGholz@oblon.com" target="_blank" id="LPlnk689713" style="text-decoration:none;color:#000001;">CGholz@oblon.com</a></td>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Patentpractice <patentpractice-bounces@oppedahl-lists.com>
<b>On Behalf Of </b>Bruce Young via Patentpractice<br>
<b>Sent:</b> Monday, February 5, 2024 3:31 PM<br>
<b>To:</b> For patent practitioners. This is not for laypersons to seek legal advice. <patentpractice@oppedahl-lists.com><br>
<b>Cc:</b> Bruce Young <bruce@youngtogether.com><br>
<b>Subject:</b> Re: [Patentpractice] Is it rude... and do you care<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">I just interrupt them and say, “Sorry, but I am not interested.” And then I hang up with waiting to see how they respond.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">-Bruce Young<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">(712) 541-9822<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Patentpractice <<a href="mailto:patentpractice-bounces@oppedahl-lists.com">patentpractice-bounces@oppedahl-lists.com</a>>
<b>On Behalf Of </b>Suzannah K. Sundby via Patentpractice<br>
<b>Sent:</b> Monday, February 5, 2024 2:08 PM<br>
<b>To:</b> <a href="mailto:patentpractice@oppedahl-lists.com">patentpractice@oppedahl-lists.com</a><br>
<b>Cc:</b> Suzannah K. Sundby <<a href="mailto:suzannah@canadylortz.com">suzannah@canadylortz.com</a>><br>
<b>Subject:</b> [Patentpractice] Is it rude... and do you care<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">When receiving a cold call by some vendor who is in the process of giving their 10+ minute spew (without pausing for a breath) of the IP services they provide, e.g., docketing, processing, drawings… yada yada yada…<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt">Do you think it is rude to interrupt and simply tell them you are not interested… and when they jump right back into their 10+ minute spew again… to interrupt again and tell them you are not interested?<o:p></o:p></p>
<p class="MsoNormal">And, do you care if you are rude when you do it?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">When we bill by the hour and time is so precious to us… and one little interruption that lasts a minute or so actually results in a disruption of at least 15 minutes for one’s brain to get back to doing what it was doing…<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I interrupt the spew and tell them I’m not interested and when they insist, I more assertively tell them I am not interested… and I’ve had a few where they still insist, so I’ve hung up on them.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Then I briefly feel bad for being rude… but again… When we bill by the hour and time is so precious to us… and one little interruption that lasts a minute or so actually results in a disruption of at least 15 minutes for one’s brain to
get back to doing what it was doing…<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Wondering what others do/think…<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:black"><a href="http://www.linkedin.com/in/ssundby/"><span style="color:black;text-decoration:none">Suzannah K. Sundby</span></a></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">
<b><span style="color:#0000CC">|</span></b> Partner<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:4.0pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0000CC"><a href="http://www.canadylortz.com/"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;text-decoration:none">canady
+ lortz</span><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;text-decoration:none">
<span style="font-variant:small-caps">LLP</span></span></a></span><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:#0000CC"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif">1050 30th Street, NW<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif">Washington, DC 20007<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:4.0pt"><span lang="DE" style="font-size:9.0pt;font-family:"Century Gothic",sans-serif">T: 202.486.8020<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:9.0pt;font-family:"Century Gothic",sans-serif">F: 202.540.8020<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:4.0pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0000CC"><a href="mailto:suzannah@canadylortz.com"><span lang="DE" style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;text-decoration:none">suzannah@canadylortz.com</span></a></span><span lang="DE" style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#0000CC"><o:p></o:p></span></p>
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