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<body lang="EN-US" link="#0000CC" vlink="#0000CC" style="tab-interval:.5in;word-wrap:break-word">
<div class="WordSection1">
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt">IMPORTANT FOLLOW-UP – MUST DO – BOT FARMS BUSY<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt">(See yellow highlight below for bullet point as to how to secure your Amazon account.)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt">Serious bots are busy hacking into people’s Amazon accounts with their phone numbers.<span style="mso-spacerun:yes">
</span>A friend of mine who I warned said that just yesterday and today someone tried logging in with his phone number.<span style="mso-spacerun:yes">
</span>Since he was not online, he knew it couldn’t be himself who triggered the confirmation request.<span style="mso-spacerun:yes">
</span>He also saw an unauthorized charge, which doesn’t marry up to any of his purchases.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt">Now for my continuing episode:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt">I canceled my credit card yesterday and am getting a replacement.<span style="mso-spacerun:yes">
</span>Despite this, last night (after the credit card was canceled), there was another unauthorized Amazon charge.<span style="mso-spacerun:yes">
</span>Turns out the new charge resulted from the canceled card was still in my Amazon account as a payment method and the credit card company allows obvious recurring payments/charges to pass thru to the replacement card… So, I removed the canceled card.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt">But the problem is that any new card I put as a payment method in my Amazon account will suffer the same unauthorized access.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt">So, I called up Amazon this morning.<span style="mso-spacerun:yes">
</span>Dealt with multiple people at multiple levels of stupidity for 3 hours.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt">They say there is nothing they can do to prevent others from setting up a sub-account under MY Amazon account using MY cellphone number.<span style="mso-spacerun:yes">
</span>WTF.<span style="mso-spacerun:yes"> </span>Also, because of Amazon privacy policies, Amazon can’t tell ME who is using MY cellphone number to set up sub-accounts under MY Amazon account.<span style="mso-spacerun:yes">
</span>WTF.<span style="mso-spacerun:yes"> </span>Basically, they told me there is nothing they can do and that each time this happens I
<span class="GramE">have to</span> dispute the charge with my credit card company.
<span style="mso-spacerun:yes"> </span>BS.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt">So, I was going to cancel my Amazon account and set up a new Amazon account.<span style="mso-spacerun:yes">
</span>Big problem there because my digital subscriptions… music, Kindle books, Audible books, etc.<span style="mso-spacerun:yes">
</span>I was in the process of dealing with that and getting refunded for the music titles I purchased way back when… My library of Kindle books (and likely Audible books) can be transferred.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt">So, I figured I’d set up the new Amazon account so the Kindle/Audible libraries could be transferred.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt">Turns out <span class="GramE">
in order to</span> set up an Amazon account, you must use a cell phone number… and I cannot myself set up another primary Amazon account with my own freaking cell phone number (yet others can continue to set up sub-accounts using MY cell number … someone make
it make sense).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt;background:yellow;mso-highlight:yellow">Anyway, in the Amazon account settings there is the login/security options.<span style="mso-spacerun:yes">
</span><span class="GramE">After selecting that, there</span> are options for signing out anyone and everyone.<span style="mso-spacerun:yes">
</span>It forces a password reset.<span style="mso-spacerun:yes"> </span>So, first one will want to have
<span class="SpellE">2FA</span> set up for logging into <span class="GramE">Amazon, and</span> have a new email alias* set up to use.<span style="mso-spacerun:yes">
</span>Then after confirming both are set up, log out all devices.<span style="mso-spacerun:yes">
</span>I think this process will put an end to others being able to login and set up sub-accounts under one’s own Amazon account.</span><span style="mso-bidi-font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt">You will then have to re-login any Alexa devices, Alexa phone app, etc.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt">*New email alias: Years
<span class="GramE">ago</span> when my personal Microsoft email account was hacked, I discovered one can set up email aliases.<span style="mso-spacerun:yes">
</span>Email still goes to your primary account, but you can set it up so that one cannot login to your Microsoft email using the alias (e.g., use primary email address to login and don’t give the primary email address to anyone, instead use the email aliases…
I have one for shopping, one for financial accounts like IRS, banks, etc., and now I have a specific email alias for Amazon only.)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Century Gothic",sans-serif;mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";color:black;mso-no-proof:yes"><a href="http://www.linkedin.com/in/ssundby/"><span style="color:black;text-decoration:none;text-underline:none">Suzannah
K. Sundby</span></a></span><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Century Gothic",sans-serif;mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";mso-no-proof:yes">
<b style="mso-bidi-font-weight:normal"><span style="color:#0000CC">|</span></b> Partner<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:4.0pt"><span style="font-size:11.0pt;mso-bidi-font-size:12.0pt;font-family:"Aptos",sans-serif;mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";color:#0000CC;mso-no-proof:yes"><a href="http://www.canadylortz.com/"><u style="text-underline:#0000C8"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Century Gothic",sans-serif;text-underline:#0000C8;text-decoration:none;text-underline:none">canady
+ lortz</span></u><u style="text-underline:#0000C8"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;text-underline:#0000C8;text-decoration:none;text-underline:none">
<span style="font-variant:small-caps">LLP</span></span></u></a></span><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";color:#0000CC;mso-no-proof:yes"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";mso-no-proof:yes">1050 30th Street, NW<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";mso-no-proof:yes">Washington, DC 20007<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:4.0pt"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";mso-no-proof:yes">T: 202.486.8020<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";mso-no-proof:yes">F: 202.540.8020<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:4.0pt"><span style="font-size:11.0pt;mso-bidi-font-size:12.0pt;font-family:"Aptos",sans-serif;mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";color:#0000CC;mso-no-proof:yes"><a href="mailto:suzannah@canadylortz.com"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;text-decoration:none;text-underline:none">suzannah@canadylortz.com</span></a></span><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";color:#0000CC;mso-no-proof:yes"><o:p></o:p></span></p>
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<p class="MsoNormal" style="text-align:justify"><span style="font-size:7.0pt;font-family:"Century Gothic",sans-serif;mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";color:#7F7F7F;mso-no-proof:yes">Confidentiality Notice:
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<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-font-family:"Times New Roman"">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-font-family:"Times New Roman""> Suzannah
K. Sundby <br>
<b>Sent:</b> Tuesday, September 30, 2025 2:54 PM<br>
<b>To:</b> patentpractice@oppedahl-lists.com<br>
<b>Subject:</b> Off-Topic: PSA Amazon Fraud Scheme - Setup 2FA<o:p></o:p></span></p>
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</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt">I have my credit card setup so it sends me a notice when an online purchase/charge.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt">I do a LOT of shopping on Amazon… and I do the Subscribe & Save, which my deliveries are at the end of the month.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt">Last Friday, there was a $100 charge I thought was curious, but I didn’t have time to investigate… I assumed it was likely a charge for the Subscribe & Save stuff… though I thought it was curious
that the amount was an even 100.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt">Today, there was a $200 charge.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt">So, I checked my Amazon orders and nothing marries up to these charges.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt">I called Amazon.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt">ESL guy saw the charges on my account… and he told me that there are other accounts “associated” with mine via my phone number.<span style="mso-spacerun:yes">
</span>WTF I said.<span style="mso-spacerun:yes"> </span>He asked me if I authorized these other people to use my Amazon account.<span style="mso-spacerun:yes">
</span>No effing way I said.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt">Thus, he removed the accounts from my phone number and email and said that they will investigate.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt">He told me that I had to call my credit card company and dispute the charges.<span style="mso-spacerun:yes">
</span>WTF.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt">He wouldn’t tell me how/why someone can make charges to my account and whether they have access to my credit card via Amazon.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt">I called my credit card company and had to dispute the charges, which then triggers the fraud-based card replacement process.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt;background:yellow;mso-highlight:yellow">Anyway, when looking at account settings in Amazon I discovered that one can set up 2FA and require a code in order to log into one’s account.</span><span style="mso-bidi-font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt">Thus, y’all probably want to do this if you haven’t already.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bidi-font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Century Gothic",sans-serif;mso-fareast-font-family:"Times New Roman";color:black;mso-no-proof:yes"><a href="http://www.linkedin.com/in/ssundby/"><span style="color:black;text-decoration:none;text-underline:none">Suzannah
K. Sundby</span></a></span><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Century Gothic",sans-serif;mso-fareast-font-family:"Times New Roman";mso-no-proof:yes">
<b style="mso-bidi-font-weight:normal"><span style="color:#0000CC">|</span></b> Partner<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:4.0pt"><span style="font-size:11.0pt;mso-bidi-font-size:12.0pt;font-family:"Aptos",sans-serif;mso-fareast-font-family:"Times New Roman";color:#0000CC;mso-no-proof:yes"><a href="http://www.canadylortz.com/"><u style="text-underline:#0000C8"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Century Gothic",sans-serif;text-underline:#0000C8;text-decoration:none;text-underline:none">canady
+ lortz</span></u><u style="text-underline:#0000C8"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;text-underline:#0000C8;text-decoration:none;text-underline:none">
<span style="font-variant:small-caps">LLP</span></span></u></a></span><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;mso-fareast-font-family:"Times New Roman";color:#0000CC;mso-no-proof:yes"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;mso-fareast-font-family:"Times New Roman";mso-no-proof:yes">1050 30th Street, NW<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;mso-fareast-font-family:"Times New Roman";mso-no-proof:yes">Washington, DC 20007<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:4.0pt"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;mso-fareast-font-family:"Times New Roman";mso-no-proof:yes">T: 202.486.8020<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;mso-fareast-font-family:"Times New Roman";mso-no-proof:yes">F: 202.540.8020<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:4.0pt"><span style="font-size:11.0pt;mso-bidi-font-size:12.0pt;font-family:"Aptos",sans-serif;mso-fareast-font-family:"Times New Roman";color:#0000CC;mso-no-proof:yes"><a href="mailto:suzannah@canadylortz.com"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;text-decoration:none;text-underline:none">suzannah@canadylortz.com</span></a></span><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;mso-fareast-font-family:"Times New Roman";color:#0000CC;mso-no-proof:yes"><o:p></o:p></span></p>
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<p class="MsoNormal" style="text-align:justify"><span style="font-size:7.0pt;font-family:"Century Gothic",sans-serif;mso-fareast-font-family:"Times New Roman";color:#7F7F7F;mso-no-proof:yes">Confidentiality Notice:<span style="mso-spacerun:yes">
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