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<p>Keep in mind that if nothing else works, you could fax Form 2038
to the Central Fax Number.<br>
</p>
<div class="moz-cite-prefix">On 4/2/2025 8:33 AM, Rick Neifeld via
Pct wrote:<br>
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cite="mid:CA++DgCYknekVKraNe8yEQoRVX5sw4hcTYRqWrDGQyTD4-TMjGA@mail.gmail.com">
<div dir="ltr">
<div dir="ltr">I called and did get through to EBC, so that
phone number works. The PCT Help Desk number still goes to a
dropped call, after the transfer from the USPTO phone system's
(stupid and time wasteful) intro message.
<div><br>
</div>
<div>My issue is paying additional ISA/US search fees within
PatentCenter. I had checked in PatentCenter (by uploading
a response to an Invitation to pay additional search fees
and searching for an entry for additional ISA/US search
fees) and found no option to specify additional ISA/US
search fees. </div>
<div><br>
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<div>I want to have the client use their cc number to effect
payment, instead of my deposit account. I see the only
option to do that is via an SB17 form (which is a bad option
because it believe that will eventually expose the client's
cc number in PatentCenter. (That is, assuming PatentCenter
makes its file for the PCT application in the international
stage public, which I assume it will do 18 months after the
priority date. This is a ... - <b>FLASH UPDATE - </b></div>
<div><br>
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<div>********Micheal from WIPO called me in real time in
response to my post on this listserve, trying to help. ...
I spent the last 20 minutes are so on the phone with Michael
from WIPO, where he was trying to help me with my USPTO
centric problem. Michael said he was in a panic (I am
paraphrasing), thinking that perhaps it was the IB's phone
numbers that were not working. I told him it was laughable
how good the IB's service was, he would call me in response
to a listserve email post, whereas I spent literally hours
trying to get help from the USPTO to resolve the same
problem. </div>
<div><br>
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<div>Sigh.</div>
<div><br>
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<div>Any help via email reply appreciated. Have to get to a
client meeting now.******</div>
<div> Rick</div>
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<div dir="ltr" class="gmail_attr">On Wed, Apr 2, 2025 at
10:00 AM Rick Neifeld <<a
href="mailto:richardneifeld@gmail.com"
moz-do-not-send="true" class="moz-txt-link-freetext">richardneifeld@gmail.com</a>>
wrote:<br>
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<blockquote class="gmail_quote">
<div dir="ltr">
<div dir="ltr">Is it just me, are all calls to PCT help
desk this morning dead? For me, the call rings, then
ends. It worked yesterday.
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<span class="gmail_signature_prefix">-- </span><br>
<div dir="ltr" class="gmail_signature">
<div dir="ltr">
<div>Best regards</div>
<div>Rick Neifeld, J.D., Ph.D. <br>
</div>
<div>Neifeld IP Law PLLC<br>
</div>
<div>9112 Shearman Street, Fairfax VA 22032</div>
<div>Mobile: 7034470727<br>
</div>
<div>Email: <a href="mailto:RichardNeifeld@gmail.com"
target="_blank" moz-do-not-send="true"
class="moz-txt-link-freetext">RichardNeifeld@gmail.com</a>; <br>
</div>
<div>This is NOT a confidential and privileged
communication. If you are not the intended
recipient, please delete this email and notify the
sender you have done so.<br>
</div>
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