[E-trademarks] client can't review and sign

[mary harris]

I believe this is the same issue list member Russell Nugent posted about on Wednesday.

Mary


Sent from my iPhone

On Apr 25, 2025, at 5:45 AM, Carl Oppedahl via E-trademarks <e-trademarks at oppedahl-lists.com> wrote:



Hello Colleagues.  I wonder if this is going wrong for others as it is for me.

I (laboriously) prepare several trademark applications for a client in Europe.  This is in (unpleasant) Trademark Center.  Within TC I click around and eventually I click so that TC will send me the email messages that say

Use this link by Monday June 23, 2025 at 18:26:48 ET to review and sign your trademark application.

The link is along the lines of "https://trademarkcenter.uspto.gov/initial-application/e-signature/review-and-sign?id=d16d0e4d-9236-4cc6-92cc-aeBADTC06eec"<https://trademarkcenter.uspto.gov/initial-application/e-signature/review-and-sign?id=d16d0e4d-9236-4cc6-92cc-aeBADTC06eec> (I changed a couple of characters for this posting).

Now the problem.  If anybody (the client, me, anybody) clicks on the link (the original link, from the TC email), it briefly jumps to the screen where the client might review and sign.  But then, within a couple of seconds, the web site jumps to "https://trademarkcenter.uspto.gov/"<https://trademarkcenter.uspto.gov/>.  this happens even if you do not have your hands anywhere near your keyboard or touch pad or mouse.

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