[E-trademarks] Domains not Transferred After UDRP Decision

[Orvis PC]

We filed a UDRP proceeding with WIPO for about 15 domains registered with
Name.com. We won! But, I did not receive the transfer email from Name.com
10 days after the decision. It has been about a month. I have sent multiple
reminders. Name.com, WIPO and ICANN (the emails copied on the decision
email) have not responded to any of my emails. I just submitted a complaint
to ICANN. And no, emails are not stuck in my spam folder.

Does anyone have a human contact at Name.com? Any other ideas?

Thank you in advance.
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