[E-trademarks] CREDIT CARD OUTAGE

Thu Oct 23 13:41:34 UTC 2025

I called the Trademark Assistance Center this morning.    

TAC confirmed the “financial link” on the main trademark application forms has been having issues since 3:30 PM yesterday.  

They are working to correct.  

There is no outage reported.    https://www.uspto.gov/system-status      But definitely having issues with the credit card payment form. 

Thanks

From: Richard Morris <richard at 4trademark.com>
Date: Thursday, October 23, 2025 at 9:06 AM
To: Benjamin Appelbaum <benappelbaum at gmail.com>, Carl Oppedahl <carl at oppedahl.com>
Cc: Dale Quisenberry <dale at quisenberrylaw.com>
Subject: Re: [E-trademarks] CREDIT CARD OUTAGE

I just tried to file a new trademark application.   

The credit card form is still not working for new trademark application filings. 

No one else on this TM list appears to be having issues?     E-trademarks at oppedahl-lists.com

No outage is reported:    https://www.uspto.gov/system-status

I am at a loss.    

From: Richard Morris <richard at 4trademark.com>
Date: Wednesday, October 22, 2025 at 3:42 PM
To: Benjamin Appelbaum <benappelbaum at gmail.com>
Cc: Dale Quisenberry <dale at quisenberrylaw.com>
Subject: Re: [E-trademarks] CREDIT CARD OUTAGE

Thanks.   I am having issues with the main application form.  

From: Benjamin Appelbaum <benappelbaum at gmail.com>
Date: Wednesday, October 22, 2025 at 3:34 PM
To: "For trademark practitioners. This is not for laypersons to seek legal advice." <e-trademarks at oppedahl-lists.com>
Cc: Richard Morris <richard at 4trademark.com>, Dale Quisenberry <dale at quisenberrylaw.com>
Subject: Re: [E-trademarks] CREDIT CARD OUTAGE

Using Firefox, had no issues filing Requests for Extension of Time to File SOU for 2 marks within the last 1/2 hour.

On Wed, Oct 22, 2025 at 3:27 PM Dale Quisenberry via E-trademarks <e-trademarks at oppedahl-lists.com> wrote:

Same

C. Dale Quisenberry

Quisenberry Law PLLC

13910 Champion Forest Drive, Suite 203

Houston, Texas 77069

(832) 680.5000 (office)

(832) 680.1000 (mobile)

(832) 680.5555 (facsimile)

www.quisenberrylaw.com

This email may contain information that is confidential and subject to the attorney-client privilege, work product doctrine and other applicable privileges.  This email is intended to be received only by those to whom it is specifically addressed.  Any receipt of this email by others is not intended to and shall not waive any applicable privilege.  If you have received this email in error, please delete it and immediately notify the sender by separate email.  Thank you.

From: Richard Morris <richard at 4trademark.com>
Date: Wednesday, 22 October 2025 at 2:26 pm
To: Dale Quisenberry <dale at quisenberrylaw.com>, For trademark practitioners. This is not for laypersons to seek legal advice. <e-trademarks at oppedahl-lists.com>
Subject: Re: [E-trademarks] CREDIT CARD OUTAGE

I get this blank credit card screen.   The credit card screen does not load.  

From: Dale Quisenberry <dale at quisenberrylaw.com>
Date: Wednesday, October 22, 2025 at 3:17 PM
To: "For trademark practitioners. This is not for laypersons to seek legal advice." <e-trademarks at oppedahl-lists.com>, Carl Oppedahl <carl at oppedahl.com>
Cc: Richard Morris <richard at 4trademark.com>
Subject: Re: [E-trademarks] CREDIT CARD OUTAGE

I had four links come back to me from the client after signing the applications.  I was able to pay the fee to complete the filing for 2 of them, and then the other 2 for some reason I cannot pay the fee.

C. Dale Quisenberry

Quisenberry Law PLLC

13910 Champion Forest Drive, Suite 203

Houston, Texas 77069

(832) 680.5000 (office)

(832) 680.1000 (mobile)

(832) 680.5555 (facsimile)

www.quisenberrylaw.com

This email may contain information that is confidential and subject to the attorney-client privilege, work product doctrine and other applicable privileges.  This email is intended to be received only by those to whom it is specifically addressed.  Any receipt of this email by others is not intended to and shall not waive any applicable privilege.  If you have received this email in error, please delete it and immediately notify the sender by separate email.  Thank you.

From: E-trademarks <e-trademarks-bounces at oppedahl-lists.com> on behalf of Richard Morris via E-trademarks <e-trademarks at oppedahl-lists.com>
Date: Wednesday, 22 October 2025 at 1:58 pm
To: For trademark practitioners. This is not for laypersons to seek legal advice. <e-trademarks at oppedahl-lists.com>, Carl Oppedahl <carl at oppedahl.com>
Cc: Richard Morris <richard at 4trademark.com>
Subject: [E-trademarks] CREDIT CARD OUTAGE

I have been unable to file new trademark applications today.   The credit card form at the end does not appear to be working.  

I tried to file on both Firefox and Safari.  

Is anyone else having similar issues?  

Thanks

Richard L. Morris, Jr., Esq.

1-800-4-TRADEMARK, P.A.

Professional Trademark Services

Ph.  800.487.2336  Ph.  305.673.6686   

www.4trademark.com

www.TrademarkRenewals.com

-lists.com http://oppedahl-lists.com/mailman/listinfo/e-trademarks_oppedahl-lists.com 

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27 Bennington Dr
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Tel:973-927-5573
Fax:973-584-2621

CONFIDENTIALITY NOTICE

The information in this communication is attorney-client privileged and confidential information intended only for the use of the individual or entity named above.  If the reader of this communication is not the intended recipient, you are hereby notified that any copying, distribution or dissemination of this communication is strictly prohibited.  If you have received this communication in error, please delete it immediately and notify us by telephone.

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