[E-trademarks] Trademark Center supposedly did get beta-tested!?

[Carl Oppedahl]

A listserv member reported to me privately and authorized me to quote:

    I am curious whether they count me as a "beta tester."  I did two
    rounds of "interviews" about the new system — each via Zoom and each
    lasting about an hour with two USPTO representatives. I did use the
    Trademark Center a couple of times before it was "required" and sent
    feedback right away (and then went back to the "old" way until
    forced to Trademark Center).

    The "interviewer" did not have even a working rudimentary knowledge
    of trademark filings (such as bases, types of marks etc.).  I gave
    lots and lots of feedback and feel like — despite me highlighting
    that I have practiced almost exclusively in trademarks for more than
    [large number of] years (at small, medium and large firms) — not a
    single comment I had about flow etc. was considered.  For example, I
    specifically said that all of the "explanations" were noise and
    annoying.  I also indicated that we need to be able to save an
    application AFTER filing to keep as a template.  I also indicated we
    would want to be able to upload documents (such as 44(e) docs)
    once.  I can't recall all of my comments.

    I also was not shown that an attorney could not easily change
    certain things during the "regular" review process (such as mark
    description, basis) without effectively starting section(s) over.

    Very frustrating!

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