[Patentcenter] ePetition Request for Withdrawal as Attorney or Agent of Record not working

[Sharon Rubin]

We have been attempting to file an ePetition Request for Withdrawal as Attorney or Agent of Record pursuant to 37 CFR 1.36 since last Thursday.  (We have a recognized POA on file.)

We have tried in Chrome, Firefox and Edge.  After completing the form, the attorney can insert the signature in the signature box, but there are no boxes below "First name",  "Last name" and "Registration number" to fill in, which is likely why nothing happens when  the "Continue" box is pressed.


[A screen shot of a computer  Description automatically generated]



We have discussed the situation twice with EBC, which escalated the request last Thursday, but still has no answer as to why this is happening.  Today's agent was aware of one other person who had reported the same problem.  I presume that we can upload, mail or fax a petition to withdraw and wait a few months for it to be granted, but we'd like to be relieved ASAP.

Has anyone else successfully used an ePetition in Patent Center to withdraw as attorney recently?  Has anyone had the same problem we are experiencing and figured out a solution?  (Needless to say, we never had a problem with this in EFS-Web.)

Sharon Rubin
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