[Patentcenter] Fax update

[Victoria OConnor]

Good morning everyone – Late yesterday afternoon I had to fax over some documents to the EBC and it is working again! I had forgotten about the fax being down until after I sent them, so I called the EBC and spoke to a very helpful EBC member.  She confirmed the faxes are working again and she did wait on the line with me to confirm the fax went through ok.  I did bring up that there hasn’t been any update on the USPTO website since the initial post and mentioned that it should be updated, or a notice sent out about service being restored.  We will see…

Good luck,
Victoria

From: Patentcenter <patentcenter-bounces at oppedahl-lists.com> On Behalf Of Robert S. Smith via Patentcenter
Sent: Thursday, February 15, 2024 4:35 AM
To: Carl Oppedahl <carl at oppedahl.com>
Cc: Robert S. Smith <smith at i-p-counsel.com>; For bug reports, feature requests, and tips and tricks about Patent Center. <patentcenter at oppedahl-lists.com>
Subject: Re: [Patentcenter] PatentCenter

Ok, thanks. Note the recent comment about fax input not working!



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02/15/24, 04:33:52 AM


On Thu, Feb 15, 2024 at 2:18 AM Carl Oppedahl <carl at oppedahl.com<mailto:carl at oppedahl.com>> wrote:
On 2/14/2024 11:04 PM, Robert S. Smith via Patentcenter wrote:
> apparently unable to accept credit card payments tonight. Probably,
> they will be demanding $ for time extension because payment was late.

I guess you mean "unable to accept credit card payments in real time
through the online payment system".  So a first workaround would be to
fax in Form 2038, maybe accompanied by Form PTO/SB/92.

I can't tell from what you wrote whether the thing that was broken was
the entirety of the online payment system or only the credit-card part
of the online payment system.  If the latter, then second and third
workarounds would be an EFT (ACH) debit or a charge to one's deposit
account.




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