[Patentcenter] our Glorious Patent Center is offline

[David M. Longo]

Based on a call from our staff to the EBC at 4:55pm Eastern, the USPTO reported that Patent Center had already been offline for 20 minutes at that point and indicated that they had received enough calls to send up an escalation ticket.  Patent Center didn't come back to life until about 5:25pm Eastern, meaning we had a complete outage of Patent Center for 50 minutes.  With the only alternative filing methods now being paper, fax, or certified mail, this episode only reinforces our lack of confidence in the single Patent Center system with no electronic backup (like EFS-Web Contingency).   Another sigh....



Best regards,
_Dave

David M. Longo, Ph.D.
Partner, Attorney at Law
Oblon, McClelland, Maier & Neustadt, LLP | 1940 Duke Street, Alexandria, Virginia 22314 | Direct: 703-412-1791 | Main: 703-413-3000 | dlongo at oblon.com<mailto:dlongo at oblon.com> | www.oblon.com<http://www.oblon.com/> |

From: David M. Longo
Sent: Wednesday, January 3, 2024 5:21 PM
To: patentcenter at oppedahl-lists.com
Subject: our Glorious Patent Center is offline

And has been for awhile this evening (+/-5pm Eastern on Jan. 3).  It returns the cleanest blank page you will ever see:

[cid:image001.png at 01DA3E6C.20356050]

Such a robust system.  Sigh.




Best regards,
_Dave

David M. Longo, Ph.D.
Partner, Attorney at Law
Oblon, McClelland, Maier & Neustadt, LLP | 1940 Duke Street, Alexandria, Virginia 22314 | Direct: 703-412-1791 | Main: 703-413-3000 | dlongo at oblon.com<mailto:dlongo at oblon.com> | www.oblon.com<http://www.oblon.com/> |

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