[Patentcenter] ePetition Request for Withdrawal as Attorney or Agent of Record STILL not working

[Sharon Rubin]

It's now > 2 weeks later, and the auto-granted ePetition to Withdraw as Attorney is still not working (yes, we have a POA on file.)  At least EBC admits that it is a known problem with no current solution.  (So we will have to spend even more unremunerated time to file a petition to withdraw from a case which we are withdrawing from because the client lacks the funds to continue.)

I'm a little surprised that no one else on this listserv has mentioned this issue.

Sharon Rubin


From: Patentcenter <patentcenter-bounces at oppedahl-lists.com> On Behalf Of Sharon Rubin via Patentcenter
Sent: Tuesday, December 19, 2023 5:54 AM
To: patentcenter at oppedahl-lists.com
Cc: Sharon Rubin <Sharon at gjip.com>
Subject: [Patentcenter] ePetition Request for Withdrawal as Attorney or Agent of Record not working

We have been attempting to file an ePetition Request for Withdrawal as Attorney or Agent of Record pursuant to 37 CFR 1.36 since last Thursday.  (We have a recognized POA on file.)

We have tried in Chrome, Firefox and Edge.  After completing the form, the attorney can insert the signature in the signature box, but there are no boxes below "First name",  "Last name" and "Registration number" to fill in, which is likely why nothing happens when  the "Continue" box is pressed.


[A screen shot of a computer  Description automatically generated]


We have discussed the situation twice with EBC, which escalated the request last Thursday, but still has no answer as to why this is happening.  Today's agent was aware of one other person who had reported the same problem.  I presume that we can upload, mail or fax a petition to withdraw and wait a few months for it to be granted, but we'd like to be relieved ASAP.

Has anyone else successfully used an ePetition in Patent Center to withdraw as attorney recently?  Has anyone had the same problem we are experiencing and figured out a solution?  (Needless to say, we never had a problem with this in EFS-Web.)

Sharon Rubin
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://oppedahl-lists.com/pipermail/patentcenter_oppedahl-lists.com/attachments/20240103/2c33080d/attachment.htm>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.jpg
Type: image/jpeg
Size: 15232 bytes
Desc: image001.jpg
URL: <http://oppedahl-lists.com/pipermail/patentcenter_oppedahl-lists.com/attachments/20240103/2c33080d/attachment.jpg>