[Patentcenter] PC working for you?

Fri Jan 19 15:37:26 EST 2024

I use Firefox in PRIVATE mode.  Usually, PatentCrapper works for me.  Over the past few days though, there have been problems.

However, I haven’t experienced 10-15 minute wait issues.  I find if I continually refresh or use the back and forward buttons and then refresh again… I can get it to work after about 5 minutes of back/forward/refresh stupidity.

It shouldn’t be this difficult to get PatentCrapper to work…

Suzannah K. Sundby<http://www.linkedin.com/in/ssundby/> | Partner
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From: Patentcenter <patentcenter-bounces at oppedahl-lists.com> On Behalf Of Wendy Koba via Patentcenter
Sent: Friday, January 19, 2024 12:56 PM
To: For bug reports, feature requests, and tips and tricks about Patent Center. <patentcenter at oppedahl-lists.com>
Cc: Wendy Koba <wendykoba at usa.net>
Subject: Re: [Patentcenter] PC working for you?

And I am another Firefox nobody (and, indeed, allowing to blank page to sit for about 15 minutes resulted in it loading) --- I had a different browser window message -- should've made a note.  Decided to make my lunch during the non-billable time spent waiting for it to load

    Once my Notice of Appeal was filed & I paid, waited another 10-15 minutes for Financial Manager to confirm that my payment was accepted....  that kind of day

------ Original Message ------
Received: Fri, 19 Jan 2024 12:37:27 PM EST
From: Alan Taboada via Patentcenter <patentcenter at oppedahl-lists.com<mailto:patentcenter at oppedahl-lists.com>>
To: "For bug reports, feature requests, and tips and tricks about Patent Center." <patentcenter at oppedahl-lists.com<mailto:patentcenter at oppedahl-lists.com>>
Cc: Alan Taboada <ataboada at mtiplaw.com<mailto:ataboada at mtiplaw.com>>
Subject: Re: [Patentcenter] PC working for you?

I am also amongst the nobodies that use Firefox and also initially experienced buggy behavior in patent center (clicking links in a saved submission to review files resulted in jumping back to the patent center home screen), then after logging out and trying to log back in (thinking this might solve problem) I also could log in to myuspto but not reach patent center (blank screen never loaded).  Interestingly, while sitting there thinking, I did see a “waiting on google analytics” message in the lower left of the browser window.

I resorted to Chrome and was able to log in and complete the filing.
As a bonus, the USPTO asked me to fill out a survey telling them how great Patent Center is!

Alan

From: Patentcenter <patentcenter-bounces at oppedahl-lists.com<mailto:patentcenter-bounces at oppedahl-lists.com>> On Behalf Of Krista Jacobsen via Patentcenter
Sent: Friday, January 19, 2024 12:29 PM
To: For bug reports, feature requests, and tips and tricks about Patent Center. <patentcenter at oppedahl-lists.com<mailto:patentcenter at oppedahl-lists.com>>
Cc: Krista Jacobsen <krista at jacobseniplaw.com<mailto:krista at jacobseniplaw.com>>
Subject: Re: [Patentcenter] PC working for you?

I had Rick's experience. MyUSPTO.gov was OK, but PC sat there contemplating its navel for quite a while (on two browsers: Safari and nobody-uses-Firefox-anymore) before finally loading.

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Attorney and Counselor at Law
Jacobsen IP Law
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On Fri, Jan 19, 2024 at 9:26 AM Rick Bigelow via Patentcenter <patentcenter at oppedahl-lists.com<mailto:patentcenter at oppedahl-lists.com>> wrote:
It took me a while, but I eventually got in this morning.  Maybe Patent Center is taking a snow day.

On Fri, Jan 19, 2024 at 12:21 PM Wendy Koba via Patentcenter <patentcenter at oppedahl-lists.com<mailto:patentcenter at oppedahl-lists.com>> wrote:
  the daily question:  anyone else having problems with PC?    I can get as far as 'myuspto', but no further    tried all my browsers

     TGIF   and TGIRS (Thank God I'm Retiring Soon)

Wendy

Wendy W. Koba, Esq.
PO Box 556
Springtown, PA 18081
610-346-7112 voice
610-346-8189 fax

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