[Patentcenter] No Payment Receipts?

[Andrea R. Jacobson]

Called the EBC; they have an automated recording that says to wait an hour and look for it in Documents & Transactions.


From: Watt, Rachel S. <Rwatt at hodgsonruss.com>
Sent: Tuesday, May 28, 2024 2:08 PM
To: For bug reports, feature requests, and tips and tricks about Patent Center. <patentcenter at oppedahl-lists.com>
Cc: Andrea R. Jacobson <arj at mcgarrybair.com>
Subject: RE: No Payment Receipts?

Yes, same here. This started on Friday for me. I filed a new application this morning and received the blank screen. It took about 2 hours for the application to appear in Patent Center so I could verify payment was received. This is frustrating.

From: Patentcenter <patentcenter-bounces at oppedahl-lists.com<mailto:patentcenter-bounces at oppedahl-lists.com>> On Behalf Of Andrea R. Jacobson via Patentcenter
Sent: Tuesday, May 28, 2024 2:04 PM
To: David Boundy via Patentcenter <patentcenter at oppedahl-lists.com<mailto:patentcenter at oppedahl-lists.com>>
Cc: Andrea R. Jacobson <arj at mcgarrybair.com<mailto:arj at mcgarrybair.com>>
Subject: [Patentcenter] No Payment Receipts?

External Email - Use Caution

________________________________
Is anyone else having issues getting payment receipts? I just filed an application and got the Electronic Acknowledgement Receipt for it. Then I submitted the payment and just get a blank screen with no receipt. If I search for the application and go in to Documents & Transaction history then I see the Electronic Fee Payment document.

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Andrea R. Jacobson (she/her )  |  Senior Litigation Paralegal  |  McGarry Bair PC
Direct (616) 742-3538  |  arj at mcgarrybair.com<mailto:arj at mcgarrybair.com>


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