[Patentcenter] Patent Center is broken?

[Erin Geraghty]

I was working in Patent Center yesterday and several times received a message along the lines of not having permission to do what I was asking to do, kind of like a Billy Goats Gruff “none shall pass!” message.  Mind you I was simply trying to look up one of our applications.  I just kept refreshing and it eventually went away.

Erin D. Geraghty
Paralegal
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FisherBroyles, LLP
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From: Patentcenter <patentcenter-bounces at oppedahl-lists.com> On Behalf Of Dale Quisenberry via Patentcenter
Sent: Tuesday, October 8, 2024 9:42 AM
To: For bug reports, feature requests, and tips and tricks about Patent Center. <patentcenter at oppedahl-lists.com>
Cc: Dale Quisenberry <dale at quisenberrylaw.com>
Subject: Re: [Patentcenter] Patent Center is broken?

It is still not working for me.  You?

C. Dale Quisenberry
Quisenberry Law PLLC
13910 Champion Forest Drive, Suite 203
Houston, Texas 77069
(832) 680.5000 (office)
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From: Patentcenter <patentcenter-bounces at oppedahl-lists.com<mailto:patentcenter-bounces at oppedahl-lists.com>> on behalf of Carl Oppedahl via Patentcenter <patentcenter at oppedahl-lists.com<mailto:patentcenter at oppedahl-lists.com>>
Date: Monday, 7 October 2024 at 3:21 am
To: users of Patentcenter <patentcenter at oppedahl-lists.com<mailto:patentcenter at oppedahl-lists.com>>
Cc: Carl Oppedahl <carl at oppedahl.com<mailto:carl at oppedahl.com>>
Subject: [Patentcenter] Patent Center is broken?
I am trying to make use of Patent Center just now (4:10 AM ET). No joy.
It is impossible to do anything at Patent Center just now.  It appears
as a blank screen.

If I do a "view source" on the blank screen, I learn that the USPTO
system did actually serve up fifteen thousand characters of HTML, that
get rendered only as whitespace.

Predictably, there is no mention of this outage at
https://www.uspto.gov/system-status<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.uspto.gov_system-2Dstatus&d=DwMGaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=laE26KlATwcl6WmS-u-lWOwRzUwWk0awqjzSi3uodMc&m=Ilohw5ORhHuIo9C0bcnymxWI42SiApgSpuoSVs72MnNn6CO4gQ0ivq-pJOgnPtcC&s=iGeARk-pSUrhYov285S37ovVdijUFq6VCJ8KO13fRy0&e=> .

I tried entering Patent Center "sideways", you know, by going and
logging in at MyUSPTO and then clicking around to try to get into Patent
Center.  Nope.  Same blank screen.

In my logged-in status, I am able to see normal-looking screens in
Financial Manager and Ass Center and MyUSPTO.  But again and again,
nothing from Patent Center other than a blank screen.

Oops.  Now after a dozen tries, Patent Center is rendering with visible
material on the screen.  But it's the "jumpy" Patent Center, the one
that waits until I have uploaded a document or two, maybe selected a fee
to pay, and then at a time when I do not have my fingers on the keyboard
or hand on a mouse, Patent Center jumps to its main action screen and my
e-filing session has disappeared.  The function that is meant to be a
successor to EFS-Web is flaky right now.

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