[Patentpractice] being asked for a photo ID (was Did Wise (transferwise) get bought by a different company?)

[Carl Oppedahl]

(proceeding in the Patentpractice listserv.)

I have read in the news that some governments have been beating up Wise 
to force Wise to do more about potential money laundering.

So for example the last few times I tried to do an ACH within the US, 
the Wise system asked me to show my photo ID again.  Of course I had 
shown my photo ID maybe four years ago, when I created the Transferwise 
account in the first place.  Seems sort of annoying to be asked to show 
the photo ID again.  But the anti-money-laundering bureaucrats are 
probably the reason for this.

Anyway the first three or so times that this came up, I tried to do the 
"show them my passport" thing and it kept saying over and over again 
that the image of the passport was not clear or something.  And then the 
Wise system would sort of relent and allowed me to proceed with clicking 
to make the ACH happen. Finally on about the fourth try, the Wise system 
apparently decided that the image of my passport was clear enough after 
all. And since then I have done some more ACHs and the Wise system has 
not puked on them.

But at no point during this process of showing a photo ID to Wise did I 
get asked to anything with a so-called "rewire".

You could think of this as "deterioration of service" with Wise. 
Probably that's not a good way to describe the situation.  A more 
accurate way to describe the situation is "Wise doing the best they can 
to satisfy the anti-money-laundering bureaucrats."

On 12/19/2023 2:11 AM, Dan Feigelson wrote:
> So I played around with Wise a bit more. Seems that for payments made 
> by ACH, there's now a daily cap and if that's exceeded, it asks for 
> photo ID, which leads me to "rewire", though I don't know what the cap 
> amount is and couldn't find it looking in Wise's "help" section.  I 
> found there was a cap because I didn't want to provide a photo ID 
> until I find out what this "rewire" thing is, and guessed there might 
> be as cap issue and I reduced the amount to send, and it let me go 
> through with it without asking for a photo ID, but when I then tried 
> to top-off I encountered the same problem.
>
> I know that in the past there was a $5000/day cap for ACH transfers.
>
> I don't know if this is an issue with making transfers from a Wise 
> account into which funds have already been deposited.
>
> At any rate, Wise, like many other online things that start out good, 
> seems to have deteriorated in terms of its service over time.
>
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