[Patentpractice] Off-Topic: PSA Amazon Fraud Scheme - Setup 2FA

[Suzannah K. Sundby]

I have my credit card setup so it sends me a notice when an online purchase/charge.

I do a LOT of shopping on Amazon... and I do the Subscribe & Save, which my deliveries are at the end of the month.

Last Friday, there was a $100 charge I thought was curious, but I didn't have time to investigate... I assumed it was likely a charge for the Subscribe & Save stuff... though I thought it was curious that the amount was an even 100.

Today, there was a $200 charge.

So, I checked my Amazon orders and nothing marries up to these charges.

I called Amazon.

ESL guy saw the charges on my account... and he told me that there are other accounts "associated" with mine via my phone number.  WTF I said.  He asked me if I authorized these other people to use my Amazon account.  No effing way I said.

Thus, he removed the accounts from my phone number and email and said that they will investigate.

He told me that I had to call my credit card company and dispute the charges.  WTF.

He wouldn't tell me how/why someone can make charges to my account and whether they have access to my credit card via Amazon.

I called my credit card company and had to dispute the charges, which then triggers the fraud-based card replacement process.

Anyway, when looking at account settings in Amazon I discovered that one can set up 2FA and require a code in order to log into one's account.

Thus, y'all probably want to do this if you haven't already.

Suzannah K. Sundby<http://www.linkedin.com/in/ssundby/> | Partner
canady + lortz LLP<http://www.canadylortz.com/>
1050 30th Street, NW
Washington, DC 20007
T: 202.486.8020
F: 202.540.8020
suzannah at canadylortz.com<mailto:suzannah at canadylortz.com>
www.canadylortz.com<http://www.canadylortz.com/>
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