[Patentcenter] Another PC bug

[Krista Jacobsen]

My guess (and it's only a guess) is that Patent Center logged you out, and
instead of telling you it had logged you out, it gave you a panic-inducing
message.

I have seen strange behavior like this that magically went away after I
closed the browser window and logged back in. I am assuming that it logged
me out but didn't tell me.

Best regards,
Krista

------------------------------------------
Krista S. Jacobsen
Attorney and Counselor at Law
Jacobsen IP Law
krista at jacobseniplaw.com
T:  408.455.5539
www.jacobseniplaw.com


On Tue, Nov 7, 2023 at 9:18 AM Katherine Koenig via Patentcenter <
patentcenter at oppedahl-lists.com> wrote:

> This is a new one for me – today I logged into Patent Center, loaded my
> workbench (applications), and clicked on an application.  I received the
> error code below:
>
>
>
>
>
> I logged out and back in, then was miraculously able to access the same
> application.  The correspondence address customer number had *not*
> changed, and I do still have access.  Can anyone tell me why a message like
> this would pop up instead of a “system busy” or “max search limit reached”
> message?  There’s no reason I can think of to tell the practitioner they
> don’t have access to something when it’s just a system snafu on their end.
> At this point it feels like they’re trying to make us miserable.  Maybe
> they want all the practitioners to retire to make room for more pro se
> applicants?
>
>
>
> Best regards,
>
>
>
> Katherine
>
>
>
> Dr. Katherine Koenig
>
> *Registered Patent Attorney*
>
> Koenig IP Works, PLLC
>
> 2208 Mariner Dr.
>
> Fort Lauderdale, FL 33316
>
> (954) 903-1699
>
> katherine at koenigipworks.com
>
>
>
> *Targeted Intellectual Property Strategy*
>
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