[Patentcenter] Weird thing just happened on PatentCenter

[Anne Weeden-Franssen]

Just tried to submit an Amendment on PatentCenter and it didn't lead me to the page to get the EAR, just stayed on the Review & Submit page. So I went back into the Calculate Fees page to try and restart the final steps (there were no fees to pay), and it wouldn't move forward, so I clicked on the Review & Submit page again, but had a feeling I should 1st check to make sure the submission hadn't actually  gone through, since I thought I had clicked the "submit" button. Thus, I went into EFS-Web to check if the submission had, in fact, gone through. And lo and behold, the Amendment and EAR were showing as filed in EFS (and now also showing as filed in PatentCenter).

Meanwhile, my original filing screen window is still open and still shows me as on the Review&Submit page:

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I am very concerned that PatentCenter cannot handle the volume of users without being especially buggy.  Several of us have experienced the "Search Limit Reached" message today (despite signing out/back in to try and reset and clearing history/cache). And now this.

Likely, the less savvy/experienced users will end up with a ton of issues with PatentCenter (not to mention all the problems we more experienced users will have to work around), and as a result the USPTO will spend additional time/resources trying to fix them.
Where is the efficiency in that?  And just in time for the holidays.

Wishing all a fun Nov. 15!
Anne

Anne Weeden-Franssen
Legal Assistant
Christensen O'Connor Johnson Kindness PLLC
T 206-295-1153
E anne.weeden-franssen at cojk.com<mailto:anne.weeden-franssen at cojk.com>
www.cojk.com<http://www.cojk.com/>

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