[Patentcenter] Nonsensical Search Limit Error in Patent Center

Carl Oppedahl carl at oppedahl.com
Thu Nov 16 16:52:51 UTC 2023


I updated the ticket.

On 11/16/2023 9:47 AM, Tim Ackermann wrote:
>
> This may be a variant of CP186 
> <https://patentcenter-tickets.oppedahl.com/#CP186> but I get the "no 
> customer numbers associated" even when I am just trying to look at 
> Workbench | View Applications.
> image.png
> Tim Ackermann
> The Ackermann Law Firm
>
> E: tim at ackermannlaw.com
> P:  817.305.0690
> F:  214.453.0810
> W: ackermannlaw.com <http://ackermannlaw.com>
> O: 1701 W. Northwest Hwy. Ste. 100
>    Grapevine TX 76051
>
>
>
> On Thu, Nov 16, 2023 at 10:37 AM Carl Oppedahl via Patentcenter 
> <patentcenter at oppedahl-lists.com> wrote:
>
>     This is CP174 <https://patentcenter-tickets.oppedahl.com/#CP174>.
>
>     On 11/16/2023 9:10 AM, Krista Jacobsen via Patentcenter wrote:
>>     I am also getting this error frequently this morning.
>>
>>     In addition, I've gotten:
>>
>>     "Access error
>>     The application's correspondence address customer number
>>     has changed. You no longer have access to xxxxxxxx."
>>
>>     Oh, but I assure you that (a) it hasn't, and (b) I do.
>>
>>     It's hard to imagine how anyone could have greenlit the
>>     deployment of such a buggy system, and it boggles the mind that
>>     someone or many someones decided that it was good enough to be
>>     the only option available to customers.
>>
>>     Best regards,
>>     Krista
>>
>>     ------------------------------------------
>>     Krista S. Jacobsen
>>     Attorney and Counselor at Law
>>     Jacobsen IP Law
>>     krista at jacobseniplaw.com
>>     T:  408.455.5539
>>     www.jacobseniplaw.com <http://www.jacobseniplaw.com>
>>
>>
>>     On Thu, Nov 16, 2023 at 7:52 AM pbrisky--- via Patentcenter
>>     <patentcenter at oppedahl-lists.com> wrote:
>>
>>         I received a search limit error in Patent Center despite
>>         actually being able to access the IFW I needed to.
>>
>>         A screenshot of a computer Description automatically generated
>>
>>         Pamela Cei Brisky
>>
>>         Senior Patent Paralegal, Docketing Manager
>>
>>         *Fujitsu North America, Inc*.| Fujitsu Intellectual Property
>>         Center
>>
>>         pbrisky at fujitsu.com <mailto:pbrisky at fujitsu.com>|571-216-2112
>>
>>         -- 
>>         Patentcenter mailing list
>>         Patentcenter at oppedahl-lists.com
>>         http://oppedahl-lists.com/mailman/listinfo/patentcenter_oppedahl-lists.com
>>
>>
>     -- 
>     Patentcenter mailing list
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