[E-trademarks] what to do about Trademark Center? (was Trademark Center failures)

Carl Oppedahl carl at oppedahl.com
Wed Dec 18 14:16:58 UTC 2024


Seems to me the wise path would be to start documenting the defects and 
missing features of Trademark Center in a web page similar to this:

    https://patentcenter-tickets.oppedahl.com/

On 12/18/2024 5:37 AM, Mark Kaufman via E-trademarks wrote:
> Is the collective wisdom to start “getting used to” the new system 
> now, or wait to suffer and waste time after January 18 in the valiant 
> hope that our thoughts will be heard from On High?
>
> Reminds of management of forced labor, rowing on the open seas:  “The 
> flogging wil continue until morale improves.”
>
> Thanks,
> Mark
>
> Mark S. Kaufman
>
> Kaufman & Kahn, LLP
>
> Email: kaufman at kaufmankahn.com
>
> www.kaufmankahn.com <http://www.kaufmankahn.com/>
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> On Dec 18, 2024, at 5:33 AM, Carl Oppedahl via E-trademarks 
> <e-trademarks at oppedahl-lists.com> wrote:
>
> 
> On 12/17/2024 6:07 PM, Patti Giuliano via E-trademarks wrote:
>>
>> Having just used the new Beta application format for a few filings 
>> today, I think they should be paying us for this debacle of form. 
>> I’ve been using it for a couple of months with little to no problems 
>> – even though the format is ridiculous and hard to review.  Today, 
>> two applications went through just fine.  The third one – not so 
>> much. Twice it didn’t capture all the information (the information is 
>> on my “preview” copy but not on the emailed copy), I tried again, and 
>> the copy emailed to me was completely blank, and don’t get me started 
>> on the issues with the goods and services. Why does the USPTO like to 
>> change the order of the description? You make a simple change, and it 
>> moves the phrase to the bottom of the list.  This just makes it 
>> harder to review.  If you need to make changes after you have emailed 
>> a draft to yourself, God be with you. Warning:  there are things you 
>> cannot change after you have emailed a draft – like a matter number.  
>> Why?  Oh why?  What a nightmare.  Yes, I’m frustrated.
>>
> I just went through (suffered through) a trademark filing in Trademark 
> Center with a client.
>
> Over and over again I would fill in various fields (for example where 
> the applicant is incorporated) and click through to later steps in the 
> click path, and then send it to the client, and the version received 
> by the client would be missing one or more of the fields.
>
>
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