[E-trademarks] TEAS Issue?

Fri Mar 1 02:34:56 EST 2024

I guess it was a couple of days ago I was trying to introduce one of our 
relatively new staff people to TEAS.  I was doing a screen share and my 
opening remarks included telling the staff person "well, many of the 
USPTO systems are poorly designed and do not scale well and sometimes 
crash in the middle of something important ... but TEAS seems to do 
pretty well."  Looking back on it, clearly I jinxed it by speaking such 
words aloud.  Anyway, I was trying to do some fairly simple trademark 
renewal.  Nothing out of the ordinary, it should have been merely a 
dozen or so mouse clicks and we would have been able to send the "click 
here" link to the client.

And over and over again, the screen for uploading our specimen of use 
kept throwing nonsense error messages in our face.  I think I ended up 
having to do at least two "start from scratches" and only after that did 
we somehow manage to get it done.

And then I was cringing to imagine, what if the Trademark Office picks 
this upcoming weekend for one of its "let's do a version change in TEAS, 
with only ten hours of advance notice" behaviors? This is a client that 
sometimes takes maybe four or five days to get around to clicking the 
"click here" link.  So I was cringing to imagine, what if this 
particular renewal ends up being one where the client waits four or five 
days to click on the link, and what if this is one of those cases where 
the Trademark Office handles the version change so poorly that all 
pending submissions get lost.

Thank goodness in this particular case the client managed to e-sign the 
renewal document promptly.

The main point of all of this is, I guess I have learned not to say 
something like "but TEAS seems to do pretty well" aloud just prior to 
starting a new TEAS project.

On 2/29/2024 9:47 AM, O'Connell Jr., Robert via E-trademarks wrote:
>
> Same here; eventually got it submitted but initial session was 
> entirely lost and had to start from scratch.  Which was made more fun 
> by the fact that the filing is due today and we only got client 
> instructions late last night, so there’s zero margin for error.
>
> My evening cocktail for tonight is getting taller.
>
> 	
>
> *Robert M. O'Connell, Jr. **Of Counsel *V-card 
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> *From:*E-trademarks <e-trademarks-bounces at oppedahl-lists.com> *On 
> Behalf Of *Bernheisel, Sarah via E-trademarks
> *Sent:* Thursday, February 29, 2024 10:59 AM
> *To:* e-trademarks at oppedahl-lists.com
> *Cc:* Bernheisel, Sarah <sbernheisel at keglerbrown.com>
> *Subject:* [E-trademarks] TEAS Issue?
>
> * [EXTERNAL] *
>
> Hello!
>
> Anyone else having trouble filing applications with the USPTO this 
> morning?  We keep getting different errors causing us to restart the 
> application, losing all the work put in, and it’s maddening!
>
> Every day this site gets worse….
>
> Thanks in advance for your input!
>
> Sarah
>
> Kegler Brown logo
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> 	
> 	
>
> *Sarah Bernheisel*
> Intellectual Property + Franchise Paralegal
>
> 65 East State Street |Suite 1800 |Columbus, OH 43215
> direct (614) 462-5465 | fax (614) 464-2634 |sbernheisel at keglerbrown.com
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