[E-trademarks] TEAS Issue?

Fri Mar 1 08:17:08 EST 2024

[sad]   Bernheisel, Sarah reacted to your message:
________________________________
From: E-trademarks <e-trademarks-bounces at oppedahl-lists.com> on behalf of Carl Oppedahl via E-trademarks <e-trademarks at oppedahl-lists.com>
Sent: Friday, March 1, 2024 7:34:56 AM
To: For trademark practitioners. This is not for laypersons to seek legal advice. <e-trademarks at oppedahl-lists.com>
Cc: Carl Oppedahl <carl at oppedahl.com>
Subject: Re: [E-trademarks] TEAS Issue?

I guess it was a couple of days ago I was trying to introduce one of our relatively new staff people to TEAS.  I was doing a screen share and my opening remarks included telling the staff person "well, many of the USPTO systems are poorly designed and do not scale well and sometimes crash in the middle of something important ... but TEAS seems to do pretty well."  Looking back on it, clearly I jinxed it by speaking such words aloud.  Anyway, I was trying to do some fairly simple trademark renewal.  Nothing out of the ordinary, it should have been merely a dozen or so mouse clicks and we would have been able to send the "click here" link to the client.

And over and over again, the screen for uploading our specimen of use kept throwing nonsense error messages in our face.  I think I ended up having to do at least two "start from scratches" and only after that did we somehow manage to get it done.

And then I was cringing to imagine, what if the Trademark Office picks this upcoming weekend for one of its "let's do a version change in TEAS, with only ten hours of advance notice" behaviors?  This is a client that sometimes takes maybe four or five days to get around to clicking the "click here" link.  So I was cringing to imagine, what if this particular renewal ends up being one where the client waits four or five days to click on the link, and what if this is one of those cases where the Trademark Office handles the version change so poorly that all pending submissions get lost.

Thank goodness in this particular case the client managed to e-sign the renewal document promptly.

The main point of all of this is, I guess I have learned not to say something like "but TEAS seems to do pretty well" aloud just prior to starting a new TEAS project.

On 2/29/2024 9:47 AM, O'Connell Jr., Robert via E-trademarks wrote:
Same here; eventually got it submitted but initial session was entirely lost and had to start from scratch.  Which was made more fun by the fact that the filing is due today and we only got client instructions late last night, so there’s zero margin for error.

My evening cocktail for tonight is getting taller.

[cid:part1.7zkd7099.O50J0KOT at oppedahl.com]
Robert M. O'Connell, Jr.  Of Counsel [V-card] <https://www.orrick.com/api/sitecore/PersonnelPage/vCard?personnelGuid=D70E3581-E851-4059-998C-CB6F6087D51C>
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From: E-trademarks <e-trademarks-bounces at oppedahl-lists.com><mailto:e-trademarks-bounces at oppedahl-lists.com> On Behalf Of Bernheisel, Sarah via E-trademarks
Sent: Thursday, February 29, 2024 10:59 AM
To: e-trademarks at oppedahl-lists.com<mailto:e-trademarks at oppedahl-lists.com>
Cc: Bernheisel, Sarah <sbernheisel at keglerbrown.com><mailto:sbernheisel at keglerbrown.com>
Subject: [E-trademarks] TEAS Issue?

 [EXTERNAL]
Hello!

Anyone else having trouble filing applications with the USPTO this morning?  We keep getting different errors causing us to restart the application, losing all the work put in, and it’s maddening!

Every day this site gets worse….

Thanks in advance for your input!
Sarah

[Kegler Brown logo]

Sarah Bernheisel
Intellectual Property + Franchise Paralegal

65 East State Street | Suite 1800 | Columbus, OH 43215
direct (614) 462-5465 | fax (614) 464-2634 | sbernheisel at keglerbrown.com<mailto:sbernheisel at keglerbrown.com>

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