[E-trademarks] Owner Email for TEAS (follow up to Cancellation of registration without knowledge...)

[Laura Geyer]

With respect to using a secondary account at a law firm for the “client email” those are not allowed under the rules (IIRC) and they reportedly often get kicked by an examiner if during that process, at least, because the whole point is that there’s someone besides the law firm receiving mail. I’m sure we’ve all had the experience of taking over a portfolio or needing to communicate with an owner’s attorneys only to find the attorney died and/or the firm closed.

That means that we definitely have to counsel clients to use a general address that will always be up and running and always go to someone. So, as suggested, info at ____.com<mailto:info at ____.com> and then that the email always forwards to (ideally several) internal people and that someone is always and forever monitoring that address.

Thanks for the poll!

Laura Talley Geyer | Of Counsel

ND Galli Law LLC
1200 G Street, N.W., Ste 800
Washington, DC 20005
Tel: (202) 599-9019 (direct)
https://ndgallilaw.com/laura-geyer/
https://ndgallilaw.com/

From: E-trademarks <e-trademarks-bounces at oppedahl-lists.com> On Behalf Of Orvis PC via E-trademarks
Sent: Wednesday, April 16, 2025 8:06 AM
To: e-trademarks at oppedahl-lists.com
Cc: Orvis PC <orvispc at gmail.com>
Subject: [E-trademarks] Owner Email for TEAS (follow up to Cancellation of registration without knowledge...)

EXTERNAL EMAIL
Hello,

A recent member posted how a registration was cancelled due to a default at the TTAB.  The attorney never received a copy of the notice to cancel because the TTAB only emails it to the owner email. To prevent this from happening to your clients, what do you do?

I think these are the options:
1. Use an owner email and cross your fingers;
2. Convince owner to use a general email like info at client.com<mailto:info at client.com> or legal at client.com<mailto:legal at client.com> and have some greater confidence that email will reach someone.
3. Use a law firm email like TMDocket2 at lawfirm.com<mailto:TMDocket2 at lawfirm.com> that goes to a docketing department or attorney2 at lawfirm.com<mailto:attorney2 at lawfirm.com> if you don't have a docketing department.

What are most folks doing these days? I created a poll below in Google forms if anyone wants to use it. First form created in 3 minutes, so I don't know if it will work or not. I configured it to not collect emails and share the results.

https://docs.google.com/forms/d/e/1FAIpQLScSV8ZsmoiFbh11fLqqpiuaPz7Dfipx5Lq8VE3zNREaPyTzBg/viewform?usp=header
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