[E-trademarks] Owner Email for TEAS (follow up to Cancellation of registration without knowledge...)

[Law Office]

It would be so helpful if the USPTO allowed two emails for client contact.
Being able to add one for the attorney and one for the client, especially
when the USPTO rejects a law-firm email as the contact for the applicant /
registrant.
The general email for clients works to protect the client's inbox,
especially with these emails having become public in the past, but it often
doesn't do much to ensure that the client actually gets reminders unless
they set up a specific new email.

Kind regards,

Oliver
-----
Platz Law P.C.
office: +1 951 667 5289
web:  www.platzandco.com
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PRIVILEGED & CONFIDENTIAL
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On Wed, Apr 16, 2025 at 1:56 PM Laura Geyer via E-trademarks <
e-trademarks at oppedahl-lists.com> wrote:

> With respect to using a secondary account at a law firm for the “client
> email” those are not allowed under the rules (IIRC) and they reportedly
> often get kicked by an examiner if during that process, at least, because
> the whole point is that there’s someone besides the law firm receiving
> mail. I’m sure we’ve all had the experience of taking over a portfolio or
> needing to communicate with an owner’s attorneys only to find the attorney
> died and/or the firm closed.
>
>
>
> That means that we definitely have to counsel clients to use a general
> address that will always be up and running and always go to someone. So, as
> suggested, info at ____.com and then that the email always forwards to
> (ideally several) internal people and that someone is always and forever
> monitoring that address.
>
>
>
> Thanks for the poll!
>
>
>
> *Laura Talley Geyer* | *Of Counsel*
>
>
>
> *ND Galli Law LLC*
>
> 1200 G Street, N.W., Ste 800
>
> Washington, DC 20005
>
> Tel: (202) 599-9019 (direct)
>
> https://ndgallilaw.com/laura-geyer/
>
> https://ndgallilaw.com/
>
>
>
> *From:* E-trademarks <e-trademarks-bounces at oppedahl-lists.com> *On Behalf
> Of *Orvis PC via E-trademarks
> *Sent:* Wednesday, April 16, 2025 8:06 AM
> *To:* e-trademarks at oppedahl-lists.com
> *Cc:* Orvis PC <orvispc at gmail.com>
> *Subject:* [E-trademarks] Owner Email for TEAS (follow up to Cancellation
> of registration without knowledge...)
>
>
>
> *EXTERNAL EMAIL*
>
> Hello,
>
>
>
> A recent member posted how a registration was cancelled due to a default
> at the TTAB.  The attorney never received a copy of the notice to
> cancel because the TTAB only emails it to the owner email. To prevent this
> from happening to your clients, what do you do?
>
>
>
> I think these are the options:
>
> 1. Use an owner email and cross your fingers;
>
> 2. Convince owner to use a general email like info at client.com or
> legal at client.com and have some greater confidence that email will reach
> someone.
>
> 3. Use a law firm email like TMDocket2 at lawfirm.com that goes to a
> docketing department or attorney2 at lawfirm.com if you don't have a
> docketing department.
>
>
>
> What are most folks doing these days? I created a poll below in Google
> forms if anyone wants to use it. First form created in 3 minutes, so I
> don't know if it will work or not. I configured it to not collect emails
> and share the results.
>
>
>
>
> https://docs.google.com/forms/d/e/1FAIpQLScSV8ZsmoiFbh11fLqqpiuaPz7Dfipx5Lq8VE3zNREaPyTzBg/viewform?usp=header
> --
> E-trademarks mailing list
> E-trademarks at oppedahl-lists.com
> http://oppedahl-lists.com/mailman/listinfo/e-trademarks_oppedahl-lists.com
>
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